Caliber Collision

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  • +1 267-239-5373
  • www.caliber.com
  • 2609 E York St, Philadelphia, PA 19125, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 12:00 AM
Sunday Closed

Caliber Collision Introduce

For local users in need of reliable and high-quality vehicle repair, **Caliber Collision** stands out as a prominent name within the auto repair industry. As a leading service provider in the **Auto Repair Stations** category, Caliber Collision specializes in comprehensive collision repair and auto body services, aiming to restore vehicles to their pre-accident condition, ensuring both safety and aesthetic appeal. Their widespread presence and commitment to customer satisfaction have solidified their reputation as a go-to destination for automotive bodywork.

When considering the **environment** of a Caliber Collision facility, customers can generally expect a clean, organized, and professional setting. The service bays are typically well-maintained and equipped with modern tools and technology essential for complex auto body repairs. The waiting areas are designed to be comfortable, often featuring amenities like Wi-Fi and seating, acknowledging that customers may spend some time at the facility. This emphasis on a welcoming and efficient environment is a reflection of their customer-centric approach, striving to make the repair process as stress-free as possible. The external appearance of their facilities is also consistently professional, with clear signage and a well-kept exterior, contributing to a sense of reliability and trust.

The **services** offered by Caliber Collision are extensive and cater to a wide range of needs stemming from vehicle accidents or general wear and tear. Their core expertise lies in **collision repair**, addressing damage from minor fender benders to major structural damage. This includes frame straightening, panel replacement, and intricate bodywork. Beyond collision repair, they also provide services such as **paintless dent repair (PDR)** for minor dents and dings, which can often be fixed without disturbing the original paint finish. **Automotive painting** is another key service, with state-of-the-art paint booths and color-matching technology to ensure a seamless blend with the vehicle's existing paint. They also handle **windshield and auto glass repair or replacement**, crucial for visibility and safety. Additionally, many locations offer services related to mechanical repairs that are a direct result of collision damage, ensuring a holistic approach to vehicle restoration. Their technicians are typically certified and trained in the latest repair techniques, often holding certifications from various vehicle manufacturers, which ensures that repairs adhere to manufacturer specifications.

Several **features** distinguish Caliber Collision in the competitive auto repair landscape. One significant feature is their focus on **customer communication**. They often provide regular updates on the repair status of a vehicle, whether through calls, texts, or online portals, keeping customers informed every step of the way. Their commitment to **quality and safety** is paramount, with a strong emphasis on restoring vehicles to manufacturer safety standards. Many of their locations are also certified by various vehicle manufacturers, signifying their adherence to stringent repair protocols and use of genuine parts or approved alternatives. Another notable feature is their collaboration with insurance companies. Caliber Collision often works directly with most major insurance providers, streamlining the claims process for customers and reducing administrative burdens. This direct interaction helps expedite approvals and ensures that repairs are covered efficiently according to policy terms. Furthermore, they often offer a **nationwide limited lifetime warranty** on their repairs, providing peace of mind to customers that the work performed is guaranteed for as long as they own the vehicle. This warranty underscores their confidence in the quality of their craftsmanship and materials.

From a **promotional information** standpoint, Caliber Collision frequently engages in various initiatives to attract and retain customers. While specific promotions can vary by location and time, common offerings may include discounts on certain services, special deals for first-time customers, or bundles for multiple repairs. They also leverage their extensive network and positive customer testimonials as a form of promotion, highlighting their consistent service quality across numerous locations. Social media campaigns and local advertising are also common avenues for disseminating promotional messages, often showcasing before-and-after repair photos to demonstrate their capabilities. Community involvement and partnerships with local businesses can also be part of their promotional strategy, building goodwill and brand recognition within the communities they serve. Furthermore, their online presence, including their website, often provides detailed information about their services, locations, and the repair process, making it easy for potential customers to research and contact them. They frequently highlight their commitment to "Restoring the Rhythm of Your Life," a tagline that emphasizes their goal of not just fixing cars, but helping customers get back to their daily routines as quickly and safely as possible.

In summary, Caliber Collision, under the Auto Repair Stations category, offers a robust and reliable solution for vehicle body and collision repair. Their dedication to a professional environment, comprehensive service offerings, distinguishing features like direct insurance communication and a lifetime warranty, and active promotional efforts collectively make them a prominent and trustworthy choice for local users seeking high-quality automotive repair services.

Caliber Collision Location

Caliber Collision Customer Reviews

I'm so impressed with the professionalism & friendliness of everyone that I've dealt with at Caliber. They gave me an estimated date of 2 weeks and had it ready one week earlier.! And my car looks and runs great. Hopefully I never need them again because I don't plan on anyone hitting me again (馃檮) but if I do, I'll definitely be back.

Mar 19, 2025Million Dollar Mills

I just picked up my car this past week and I am more than satisfied with the outcome of the repairs. I am so happy it looks brand new! And the extra of replacing the side decal and going over the pin stripe on the back panel with the small dodge symbol I was so impressed. I am very happy with the customer service from start to finish. I was fully explained about the process of the repairs from Tyler and was well informed thru out the whole process thru text. Thank you! I did mention to Tyler that I would like an estimate to do over the pin stripe around the rest of my car. I did reach out thru email also but no reply yet. I definitely would bring my car back just to have that done. I will be referring Caliber to others for repairs. Thank you!馃檶馃挴

Jan 04, 2025Crystal Lynch

The place is very clean and professional. My vehicle looks great. It took a little longer than I would've liked but it was done when they said it would be. Very convenient having the rental there and returning it there. In all it was a pleasant experience 鉁笍

May 19, 2025Jacqueline Graham

I had damage to my two passenger doors when someone backed into my car and the staff at Caliber Collisions on York St made it so easy to get it repaired. Megan and the front desk were very professional and nice. Ed was amazing with doing the estimate and communicating updates through the service. High quality work and my car was ready like new early as well. Absolutely would come back if I needed to and highly recommend this shop!

Feb 06, 2025Amy Cheung

Excellent service! My car was ready in just over a week and looked good as new. Kyle was super efficient and kept me well informed throughout the process. They also handled the return of my rental, which made my life much easier. I鈥檇 definitely recommend.

Mar 03, 2025Andreia N.B.