Caliber Auto Glass

(157 reviews)

Auto Repair StationsIllinoisDuPage CountyWoodridgeHobson Valley Drive

DuPage County . Illinois

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 888-461-0010
  • www.caliber.com
  • 6823 Hobson Valley Dr, Woodridge, IL 60517, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Caliber Auto Glass Introduce

For vehicle owners facing the inconvenience and safety concerns of damaged auto glass, Caliber Auto Glass offers a comprehensive and professional solution. As a specialized branch within the larger Caliber family of brands (which includes Caliber Collision and Caliber Auto Care), Caliber Auto Glass focuses specifically on windshield repair and replacement, side and rear window services, and the crucial calibration of Advanced Driver-Assistance Systems (ADAS).

Environment and Accessibility

Caliber Auto Glass operates through a network of dedicated service centers and also offers mobile auto glass repair and replacement services. This dual approach provides significant convenience for local users. While specific details on the environment of each individual Caliber Auto Glass location can vary, the overall emphasis is on providing a clean, professional, and efficient setting. Their service centers are designed to handle complex repairs, particularly those requiring precise environmental controls for ADAS calibration. For instance, processes like "static" calibrations necessitate a level surface and controlled indoor environments to ensure proper alignment of sensors and cameras, free from external interferences like direct sunlight, wind, or precipitation. This commitment to a controlled environment underscores their dedication to accuracy and safety in all procedures.

The availability of mobile service is a significant aspect of their environmental offering. For many common chip repairs or windshield replacements, Caliber Auto Glass can dispatch highly trained technicians to a customer's home, office, or other convenient location. This minimizes downtime for the vehicle owner and eliminates the need to travel to a physical shop, making the repair process as seamless as possible. However, for vehicles with ADAS features requiring specific calibration conditions, the in-shop service remains the recommended, and often necessary, option to guarantee the highest level of precision and safety.

Comprehensive Services Offered

As a leading provider in the Auto Repair Stations category, specifically focusing on auto glass, Caliber Auto Glass offers a specialized array of services to address various types of glass damage and related automotive technologies:

  • Windshield Repair: For smaller chips and cracks (typically less than six inches and no more than three chips), Caliber Auto Glass technicians can often repair the damage, preventing it from spreading and restoring the integrity of the windshield. This is a cost-effective solution that helps maintain the original factory seal.
  • Windshield Replacement: When damage is too extensive for repair, or the windshield's structural integrity is compromised, Caliber Auto Glass provides full windshield replacement. They utilize quality materials and adhere to manufacturer specifications to ensure a safe and durable installation.
  • Side and Rear Window Replacement: Beyond windshields, they also handle the replacement of damaged side windows (door glass, quarter glass) and rear windows, which are typically made of tempered glass and shatter into small, blunt pieces upon impact.
  • Advanced Driver-Assistance Systems (ADAS) Calibration: This is a critical service offered by Caliber Auto Glass, particularly for newer vehicles. Many modern vehicles are equipped with sophisticated ADAS features such as lane departure warning, automatic emergency braking, adaptive cruise control, and pedestrian detection. These systems rely on cameras and sensors often integrated into or around the windshield. After a windshield replacement, or sometimes even significant impact, these sensors and cameras require precise recalibration to ensure they function as intended by the manufacturer. Caliber Auto Glass technicians are trained and equipped to perform both static and dynamic ADAS calibrations, ensuring the vehicle's safety features are fully operational.
  • Insurance Claim Processing: To simplify the process for customers, Caliber Auto Glass works directly with all major auto insurance carriers and is often pre-approved. This means they can handle the claim processing on behalf of the customer, saving time and hassle in obtaining multiple repair estimates and navigating insurance paperwork.
Key Features and Strengths

Caliber Auto Glass distinguishes itself through several key features that contribute to its reputation and customer experience:

  • Expert Technicians: Their technicians are highly trained and often certified (e.g., Auto Glass Safety Council - AGSC Certified). This ensures that repairs and replacements are performed according to industry best practices and safety standards.
  • National Limited Lifetime Warranty: Caliber Auto Glass backs every repair and replacement with a national limited lifetime warranty. This warranty covers any glass or workmanship defects for as long as the customer owns the vehicle, providing significant peace of mind.
  • Commitment to Safety: The paramount importance of safety is a core value. This is evident in their rigorous ADAS calibration procedures, their use of quality parts, and their adherence to strict installation protocols. They understand that a correctly installed windshield is a critical safety component of the vehicle.
  • Convenience and Mobile Service: The option for mobile service is a significant convenience factor, allowing customers to have their auto glass repaired at their preferred location, saving time and effort.
  • Insurance Partnerships: Their strong relationships with major insurance carriers streamline the claims process for customers, reducing administrative burden.
  • Focus on Customer Satisfaction: Customer reviews often highlight prompt service, clear communication, and a focus on getting the job done right. They aim to "Restore the Rhythm of Your Life®" by getting vehicles back on the road safely and efficiently.
  • Part of a Larger Network: Being part of the Caliber family of brands (Caliber Collision, Caliber Auto Care) means they benefit from a robust infrastructure, shared expertise, and a consistent commitment to automotive service excellence across various disciplines.
Promotional Information and Customer Benefits

While specific seasonal or regional promotions may vary, Caliber Auto Glass generally offers several inherent benefits that serve as ongoing incentives for customers:

  • Free Estimates: Customers can typically obtain a free initial estimate for their auto glass repair or replacement, allowing them to understand the scope of work and potential costs before committing to service.
  • Insurance Claim Assistance: As mentioned, their direct handling of insurance claims acts as a significant benefit, simplifying the financial and administrative aspects for the customer.
  • National Warranty: The limited lifetime warranty on parts and labor provides long-term value and assurance, a strong promotional point that differentiates them from less reputable providers.
  • Mobile Service Option: The convenience of mobile service effectively acts as a promotion, saving customers time and effort.
  • Focus on ADAS Calibration: For owners of modern vehicles, the expertise in ADAS calibration is a crucial benefit, as it directly impacts the safe operation of their vehicle's advanced features, which many general auto glass shops may not be adequately equipped to handle.

Customers are encouraged to visit the official Caliber Auto Glass website or contact their local service center directly to inquire about any current promotions, discounts, or special offers that might be available. Their commitment to transparent pricing and high-quality service, combined with the comprehensive benefits they offer, makes Caliber Auto Glass a strong choice for anyone in need of professional auto glass services.

Caliber Auto Glass Location

Caliber Auto Glass Customer Reviews

I cannot begin to express how great Caliber was. They gave me a fairly accurate quote, communicated with me throughout, we're professional, and fast. I didn't even have to leave my house before I knew it was done. If you're on the fence, give them a shot. They're great.

Apr 16, 2025 · MooMooMaiden

Jesus was AMAZING! He was prompt, polite and he worked efficiently! I want to really acknowledge his hard work in this excessive heat today. I would definitely recommend 10/10 👏🏽👏🏽👏🏽

Aug 27, 2024 · Carolyn Daly

Brian from caliber glass came out, he called me, He was so nice, and easy to deal with and very timely. he gave me a beautiful new rear window and cleaned my broken glass! I'm 100% happy! Thank you again Brian!

Aug 21, 2024 · Dana Williams

Brian was wonderful! He made contact quickly to schedule and even made it sooner than expected. He worked quickly, cleaned up very well after and made sure to check and double check that everything was working correctly and I was satisfied with the final product. He was kind and easy to work with. Made the process seamless and stress-free. Thank you Brian!

Sep 04, 2024 · Leslie De Leon

Jose did an excellent job, he was very nice, knew his job very well and explained everything in detail. He replaced my husbands windshield and then I called and asked for him to come out to replace my jeeps windshield . I will call back and request him again when another stone hits my jeep. Thank you for great customer service !

Aug 28, 2024 · Ana Cosio