Cadillac Parts

Cadillac Parts, located at 40475 Ann Arbor Rd suite #200, Plymouth, MI 48170, USA, functions as a specialized auto repair station, specifically the parts and service department of Suburban Cadillac of Plymouth. This establishment is not merely a generic auto parts store; rather, it is a dedicated center for genuine Cadillac parts and factory-certified service, designed to meet the precise needs of Cadillac vehicle owners. As such, it provides both authentic goods (OEM parts) and expert services tailored exclusively for Cadillac vehicles.

The environment at Cadillac Parts, being part of a full-service Cadillac dealership, is indicative of a premium automotive experience. Customers can expect a clean, professional, and well-organized facility. The service bay area would be equipped with specialized tools and diagnostic equipment specifically designed for Cadillac vehicles, reflecting the brand's advanced engineering. The customer waiting area is likely comfortable, potentially offering amenities such as complimentary Wi-Fi, refreshments, and a business center, typical of high-end dealerships. The address in a suite suggests a designated area within the larger dealership complex, providing a focused environment for parts acquisition and service consultations. Given its affiliation with Suburban Cadillac, the overall facility is likely modern and maintained to high brand standards, ensuring a positive customer experience from the moment of arrival.

The services and goods offered by Cadillac Parts are highly specialized and comprehensive, exclusively focusing on Cadillac vehicles. The core of their offering includes:

• Genuine Cadillac Parts: This is their primary good for sale. They provide original equipment manufacturer (OEM) parts, ensuring that any replacement components meet Cadillac's rigorous standards for quality, fit, and performance. This is crucial for maintaining vehicle integrity and warranty.

• Certified Service and Maintenance: As an authorized Cadillac service center, they offer a full range of maintenance and repair services performed by factory-trained and often ASE-certified technicians. These services encompass routine maintenance (oil changes, tire rotations, fluid checks), complex diagnostics, engine and transmission repairs, brake service, electrical system repairs, and recall services.

• Collision Repair Services: While the primary listing is for "Cadillac Parts," the address is also associated with "Suburban Cadillac Collision of Plymouth," indicating comprehensive auto body and collision repair capabilities. This includes paint repairs, dent removals, wheel and alloy rim repairs, and glass repairs, utilizing state-of-the-art tools like Devilbiss Downdraft Paint Booths, computerized color-matching machines, and Chief EZ Liner Express frame straighteners.

• Accessories: Beyond essential repair parts, they also offer a range of genuine Cadillac accessories for customization or enhancement.

• Vehicle Protection Packages: These are typically offered to safeguard the vehicle's appearance and mechanical components, often including extended warranties or service plans.

The emphasis on "nobody knows your Cadillac like we do" signifies their specialized expertise and commitment to brand-specific care, ensuring that every service and part is precisely what a Cadillac requires.

The features that distinguish Cadillac Parts are deeply rooted in its identity as an official dealership service and parts center:

• Genuine OEM Parts Guarantee: They explicitly state they provide parts "built to your vehicle's standards and can withstand the performance specs of your Cadillac XT5, Cadillac XT4, Cadillac XT6, Cadillac Escalade or Cadillac CT6." This commitment to OEM parts ensures optimal performance and compatibility.

• Manufacturer and ASE Certified Technicians: Their staff consists of highly trained professionals who possess specific knowledge of Cadillac vehicles and their technologies. This ensures that repairs are performed accurately and efficiently according to factory guidelines.

• Advanced Diagnostic Technology: Utilizing state-of-the-art equipment is standard for a dealership, allowing for precise diagnosis and repair of complex electronic and mechanical systems.

• Lifetime Limited Warranty on Repairs: For collision services at Suburban Cadillac Collision of Plymouth, they offer a limited lifetime warranty on repairs, which is a significant assurance of quality and customer peace of mind.

• Comprehensive Customer Convenience Services:

  • Courtesy Shuttle: For customers whose vehicles require extended service, a shuttle service is available.

  • Rental Car Services: Arranging rental cars for customers as needed.

  • Pick-up and Delivery Option: Providing convenience for customers who cannot bring their vehicle in personally.

  • Free Estimates: For collision repair, they offer free estimates without requiring an appointment.

  • 24-Hour Towing Service: For unexpected breakdowns, offering around-the-clock towing assistance.

  • Direct Work with Insurance Companies: They streamline the insurance claims process, making it hassle-free for customers by working directly with most major insurance providers.

  • Complimentary Amenities: Including a business center, free Wi-Fi, complimentary drinks, snacks, and a free car wash after service.

  • Multi-Point Vehicle Inspection: A comprehensive check of various vehicle components to ensure overall health.

The available customer reviews, although primarily focused on sales, do touch upon "Quality of repair," with several 5.0 ratings for overall experience and service. This indicates a general satisfaction with the quality of work performed at the dealership's service arm. The mention of "Jeff In service is always so helpful and accommodating whenever I call and go in" specifically points to a positive service department interaction.

Regarding promotional information, Cadillac Parts, as part of Suburban Cadillac of Plymouth, regularly offers various specials and rebates. While specific, time-sensitive promotions are dynamic, common types of promotions include:

• Service Specials: Discounts on routine maintenance like oil changes, tire rotations, wheel alignments, and battery service.

• Parts Coupons/Rebates: Often including rebates on the purchase and installation of specific parts such as struts, shocks, brake rotors, and tire pressure monitor sensors. For example, rebates up to $80 on select struts or shocks, and up to $40 on select brake rotors or tire pressure monitor sensors.

• Tire Promotions: Deals on specific tire brands or types, often including installation.

• Accessories Coupons: Discounts on genuine Cadillac accessories.

• GM Genuine Parts & ACDelco Parts Offers: As a General Motors brand, they often feature promotions on these parts, sometimes including mail-in rebates for performance transmissions or other components.

Customers are encouraged to visit the official Suburban Cadillac of Plymouth website or contact their parts and service departments directly using the provided phone numbers, (734) 366-1008 or +1 734-366-1008, to inquire about current promotions, schedule service, or order specific parts. The dealership also emphasizes a "Family Deal" approach, suggesting a commitment to long-term customer relationships built on trust and value.

In conclusion, Cadillac Parts at 40475 Ann Arbor Rd suite #200 in Plymouth, MI, is an integral component of the Suburban Cadillac of Plymouth dealership, functioning as a specialized auto repair station focused on providing genuine Cadillac parts and expert, brand-specific service. Its environment reflects a premium standard, and its comprehensive service offerings, performed by certified technicians, ensure high-quality repairs and maintenance. The extensive range of customer-focused features, including shuttle service, loaner vehicles, direct insurance billing, and a lifetime warranty on collision repairs, significantly enhance the customer experience. Supported by regular promotions on parts and services, Cadillac Parts stands as the authoritative destination for Cadillac owners in the Plymouth area seeking professional, reliable, and authentic automotive care.