Cable's Automotive

Welcome to Cable's Automotive, located at 513 Kraft St, Clarksville, TN 37040, USA. Operating within the platform category of Auto Repair Stations, Cable's Automotive is positioned to offer a range of services related to the maintenance and repair of vehicles. For inquiries or to schedule a service, you can contact them at their phone number: (931) 552-4644 or their mobile number: +1 931-552-4644.

Information regarding the specific environment of Cable's Automotive is not detailed in the provided data. However, a typical auto repair station would include a service bay area equipped with the necessary tools and equipment for diagnosing and repairing vehicles. There would also likely be a customer reception area where vehicle owners can discuss their needs with the staff and manage the service process. The focus of such an environment is generally on functionality, aiming to provide a space where mechanics can effectively work on vehicles and address customer needs.

As an auto repair station, Cable's Automotive likely offers a variety of services to cater to the automotive needs of the Clarksville community. Based on the limited customer feedback, it's challenging to create a comprehensive list of their standard services. However, drawing from common offerings of auto repair shops, they might include:

• General automotive repair: Addressing various mechanical and electrical issues.
• Routine maintenance: Services such as oil changes, fluid checks, and filter replacements.
• Diagnostic services: Identifying the causes of vehicle malfunctions.
• Brake services: Including inspection, repair, and replacement of brake components.
• Tire services: Potentially including tire rotation, balancing, and repair.
• Engine repair: Addressing issues related to engine performance.
• Transmission service: Covering maintenance and repair of the transmission system.
• Exhaust system repair: Addressing problems with the exhaust system.
• Steering and suspension services: Ensuring proper handling and ride comfort.
• Heating and air conditioning (HVAC) service: Maintaining the vehicle's climate control.
• Electrical system service: Addressing issues with the battery, alternator, starter, etc.

The customer reviews provide contrasting perspectives on the features of Cable's Automotive. One reviewer highlights an instance of exceptional kindness and ethical behavior, where the shop provided free assistance to a stranded motorist who had a flat tire nearby. This suggests a compassionate and customer-oriented approach in certain situations, indicating a willingness to help even without an immediate expectation of payment. This positive anecdote points to a potential feature of good moral values and a customer-first attitude within the business.

However, the second, more extensive review details a significantly negative experience with a major engine rebuild and turbo installation project. This account raises serious concerns about the shop's capabilities with complex and time-sensitive repairs, as well as their communication and organizational practices. Issues reported include a very long completion time (over 15 months), substantial labor and parts costs, and the vehicle being returned with several new problems. The reviewer also alleges that they were frequently asked to order parts themselves, experienced difficulties in retrieving unused parts, and encountered discrepancies regarding supplied parts. Furthermore, the reviewer claims that requested services were not performed, and the quality of work led to further issues and ultimately a catastrophic failure of the vehicle due to improperly routed oil lines, according to a fire marshal's assessment.

This detailed negative review suggests potential shortcomings in project management for extensive repairs, quality control, communication with customers, and possibly the technical expertise applied in complex modifications. The stark contrast between the two reviews indicates a potential inconsistency in service quality or different experiences depending on the nature and scale of the work being performed.

Currently, there is no information available online regarding any specific promotional offers or discounts at Cable's Automotive. Auto repair shops sometimes offer seasonal specials or discounts on particular services. To inquire about any potential promotions, it would be best to contact them directly at (931) 552-4644 or +1 931-552-4644. However, given the serious issues raised in one of the reviews, potential customers might prioritize discussing the scope of work, timelines, and guarantees in detail before committing to any services, especially for extensive repairs.

In conclusion, Cable's Automotive in Clarksville, TN, is an auto repair station that appears to have demonstrated commendable ethics and a willingness to help in minor, unexpected situations. However, a detailed customer account of a major repair project reveals significant concerns regarding long completion times, high costs, communication issues, and the quality of work performed, allegedly leading to further problems and eventual vehicle failure. This stark contrast in customer experiences suggests that while the shop may exhibit positive attributes in certain interactions, there are potential risks associated with entrusting them with more complex and involved repair work. Local users should carefully consider these differing accounts and potentially seek further information or references before deciding to use Cable's Automotive for their vehicle repair needs, especially for extensive projects.