Burlington Subaru

Auto Repair StationsVermontChittenden CountyBurlingtonSouth EndShelburne Road
Chittenden County . Vermont
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- +1 802-448-3880
- subaruvt.com
- 351 Shelburne Rd, Burlington, VT 05401, USA
Operating Hours
Burlington Subaru Introduce
The Burlington Subaru Parts Department stands as a critical entity within the broader "Auto Repair Stations" category, serving as the dedicated provider of authentic and high-quality parts for Subaru vehicles. More than just a retail counter, this department is seamlessly integrated into the full-service Burlington Subaru dealership, ensuring that every repair, maintenance task, or customization endeavor on a Subaru is conducted using components specifically designed by the manufacturer. This commitment to genuine parts is paramount for maintaining the performance, safety, and longevity that Subaru owners expect from their vehicles. For local Subaru enthusiasts and drivers, the Parts Department is the definitive resource for ensuring their vehicles receive the precise components they need to continue their adventures on the road, with the backing of manufacturer specifications and warranty.
The environment at the Burlington Subaru Parts Department is professional, organized, and designed for efficiency and customer convenience. As part of a modern dealership, the parts area is typically well-lit, clean, and clearly signed, making it easy for customers to navigate. The parts counter itself is typically well-staffed with knowledgeable individuals who are experts in Subaru vehicle components. Behind the counter, there's a comprehensive, meticulously organized inventory system that ensures quick retrieval of parts. The atmosphere is one of focused support, catering to both the dealership's certified service technicians and individual customers looking for parts for their DIY projects. There might be displays of popular Subaru accessories, performance parts, or seasonal items, designed to inspire and inform customers about available upgrades and customization options. The overall impression is one of reliability and specialized knowledge, reinforcing the trust associated with an authorized dealership.
The Burlington Subaru Parts Department offers an extensive range of genuine Subaru parts and accessories, ensuring perfect compatibility and optimal performance for every Subaru model. Their services and goods include, but are not limited to:
- Genuine Subaru Parts Sales: This is the cornerstone of their offering, providing Original Equipment Manufacturer (OEM) parts for all Subaru models. This includes everything from essential maintenance items like oil filters, air filters, cabin filters, and spark plugs to more complex engine components, transmission parts, suspension components, and electrical parts.
- Subaru Accessories: A broad selection of genuine Subaru accessories is available for sale, allowing owners to personalize and enhance their vehicles. This can include all-weather floor mats, cargo trays, roof racks, crossbars, mudguards, remote engine starters, touch-up paint, and various pet-friendly accessories.
- Tire Sales and Service: They offer a comprehensive range of tires specifically approved and recommended by Subaru for their vehicles, often including competitive pricing. The service department, which works hand-in-hand with the parts department, can provide mounting, balancing, rotation, and alignment services.
- Battery Sales and Testing: Providing genuine Subaru batteries engineered to meet the specific power demands of each Subaru model, along with complimentary battery health checks and professional installation services.
- Wiper Blades: Offering genuine Subaru wiper blades, designed for optimal fit and performance in various weather conditions, ensuring clear visibility.
- Fluids and Chemicals: A full line of Subaru-approved fluids, including engine oil, transmission fluid, brake fluid, coolant, and windshield washer fluid.
- Parts Ordering and Sourcing: For less common or specialized parts not immediately in stock, the department has direct access to Subaru's national distribution network, allowing for efficient ordering and timely receipt of components.
- Expert Parts Advice: Highly knowledgeable parts specialists are available to assist customers in identifying the correct part numbers, ensuring compatibility, and providing technical guidance to both DIYers and repair shops.
- Wholesale Parts Program: Often, the department extends its services to independent repair shops and fleet operators through a wholesale program, providing access to genuine Subaru parts at competitive rates.
- Warranty Support: Genuine Subaru parts purchased and installed through the dealership typically come with a manufacturer's warranty, offering added assurance of quality and coverage.
- Recall and Service Campaign Parts: The parts department plays a crucial role in stocking and providing the necessary components for manufacturer recalls and service campaigns, ensuring customer safety and vehicle compliance.
The Burlington Subaru Parts Department's distinct characteristics highlight its specialized role within the "Auto Repair Stations" landscape:
- Guaranteed Genuine Subaru Parts: The most significant advantage is the exclusive provision of OEM Subaru parts. These parts are identical to those originally installed in the vehicle, ensuring a perfect fit, optimal performance, and adherence to Subaru's rigorous quality and safety standards.
- Factory-Trained Parts Specialists: The staff members are extensively trained by Subaru, possessing an unparalleled understanding of all Subaru models, their parts catalogs, and common component needs. This expertise is crucial for accurate identification and advice.
- Seamless Integration with Service Center: The direct connection and physical proximity to the Burlington Subaru Service Center ensure that all repairs and maintenance performed by the dealership's certified technicians utilize genuine parts, maintaining vehicle integrity and warranty.
- Advanced Inventory Management: Utilizing sophisticated inventory systems, the department efficiently manages a vast stock of parts, ensuring high availability of common items and streamlined ordering for specialty components.
- Preservation of Vehicle Value: Using genuine parts helps maintain the vehicle's original specifications, which is beneficial for long-term reliability and can significantly contribute to higher resale value.
- Access to Latest Technical Information: As an authorized dealership, they have immediate access to Subaru's technical service bulletins, part updates, and recall information, ensuring customers receive the most current and correct components.
The Burlington Subaru Parts Department often implements various promotional strategies to attract and serve its customer base, frequently aligning with the dealership's overall service and sales offers:
- Parts Specials and Coupons: Regularly updated offers and printable coupons on essential maintenance parts like oil filters, air filters, brake pads, and batteries, advertised on their website.
- Tire Promotions: Seasonal tire specials, such as "Buy 3, Get 1 Free," or competitive pricing on a full set of Subaru-approved tires, often including installation benefits.
- Service and Parts Bundles: Combining the sale of parts with discounted installation services in the service center, for example, a special on brake pad and rotor replacement that includes both the genuine parts and the labor.
- Accessory Discounts: Promotional pricing on popular Subaru accessories to encourage customization and enhance vehicle utility for Subaru owners.
- Online Parts Ordering Incentives: If available, special discounts or free shipping for customers who order genuine Subaru parts directly through the dealership's online parts portal.
- Loyalty Programs: Participation in Subaru's national or the dealership's proprietary loyalty programs (e.g., Subaru Added Security, One to One Rewards), where parts purchases contribute to points redeemable for future services or parts.
- Seasonal Maintenance Kits: Offering packaged sets of parts relevant to specific seasons, such as winter preparedness kits (wiper blades, battery, winter fluids) or summer travel kits.
- Complimentary Inspections: Often, the dealership's service center provides free multi-point inspections, which can identify needed parts and drive sales to the parts department.
- Military and First Responder Discounts: Providing special offers as a token of appreciation for service members and first responders.
- Community Involvement: Subaru is known for its "Love Promise" initiatives. Promotions may occasionally be linked to community events or charities, resonating with local customers.
In essence, the Burlington Subaru Parts Department is an indispensable part of the comprehensive "Auto Repair Stations" ecosystem for Subaru owners. By offering genuine OEM parts, backed by expert knowledge and seamless integration with the dealership's service capabilities, it ensures that every Subaru maintains its renowned reliability, performance, and safety standards, making it the premier choice for all Subaru parts needs in the local community.
Burlington Subaru Photos
Burlington Subaru Location
Burlington Subaru Customer Reviews
Awesome place. We bought from Hannah. She's laid back and not pushy. We challenged her and she got it done. We were very surprised š®. We now own a 2025 Ascent limited. Bob n Becky
Apr 12, 2025 Ā· Bobston
I love this place. Even when things go amiss, they're quickly righted. I had a flat tire this winter, and was told "we have them in stock" regarding my tires. I presumed this meant the tires on the car. It didn't. It also didn't even mean snow tires (which were what was on the car). When I brought this up, the Service Manager found me a set of said snow tires, and swapped them for free. Then, the all seasons got mistakenly sent home with me. They were going to be picked up. Winter happened. So in the end, I brought them back in with me for the next tire changeover and told them that I had to pay for the tires. I had to reiterate this on check-in, since this is not usual of course, but, now I have paid for both sets of tires, and had a happy, safe winter, and will have many more to come. I don't always get my MPI report, but I also don't ask for it when it's missing, so that's not all on them. The advisors are always very pleasant to work with. They have decent spots for waiting and working, or just waiting. And based on my one experience at Haddad in Saint Albans, versus the handful here, Burlington wins hands down.
Apr 21, 2025 Ā· Jaemi Kehoe
This was one of the best experiences I've ever had purchasing a vehicle. I had gone in on a Saturday and test drove a vehicle and left the dealership letting Lindsey know that I was shopping around. I ended up putting a deposit down on a Honda and decided after poor communication with them to cancel the deal. They just we're not very good at giving me details like whether or not I was approved for the loan and other things. Not responding to messages or returning calls it just seemed that after 5 days I would know whether or not I was approved for financing. I had called Lindsay to see if she had some time to meet with me the following Saturday and she answered her phone, which was amazing after my experience with the Honda dealership. Not only did she answer her phone, it was her day off. I didn't realize that when I called, obviously. She went over every detail of that vehicle and everything that I was signing. At no time did I feel any pressure to do something that I was an uncomfortable with. I ordered a rack for my kayak and she followed that through from start to finish. I received a loaner car and the service was amazing. They put a cover over my driver's seat they put a mat on my floor, they had the loaner car ready for me. Everything was just top notch! From start to finish. Thank you Lindsey! You know your job and you do it well.
Apr 19, 2025 Ā· Lori LeBlanc-Bergeron
Burlington Subaru fumbled an easy sale by setting my partner and I up with a salesman whose breath smelled like alcohol. He seemed uninformed about the product line and made unprofessional ājokesā that completely turned us off from the experience. Iām sure other sales associates here provide a great experience, but after our visit we will not be returning.
May 15, 2025 Ā· Matt Butryn
I am putting 5 Stars, for the service department (Kyle H.) and my personal salesman (Brian B.), both were professional and communicative. The upper management on the sales floor including Conrad and Gegam, are what you call the slum of slum miest when it comes to the auto industry, and will lie and push you around, unless you actually understand finance or basic contract law. Bottom, line if you need your Subaru serviced, they are great and Brain was incredibly kind. Upper management needs a lot of work
May 05, 2025 Ā· Ashley Hammond
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