Buck's Body Shop

I would have gave them no stars, but I had to give them a 1 star to give my review. Bucks did a horrible paint job on my 2014 ORANGE DODGE CHALLENGER. The color does not match up with the rest of my car and when I made a complaint they didn't want to fix the problem so I am taking them to court.. I have made a complaint with the better business bureau as well . Don't go to them

Nov 01, 2024 · Stephanie Stalls

Avoid this place at all costs. You may want to think that in a small town like Murray, where everybody knows everybody, this place would care about its reputation, you are wrong. What does it take to install a bumper? You have to order a correct size bumper and then install it correctly. But for this place it is too much of the task. When the bumper is too big for the size of your car, and when they try to make it work, or if a mechanic does not know how to do it, you get gaps in all possible places where you can stick a pinky finger through. Instead of correcting the screw up, they tell you that the bumper is the correct size, it is just that the car shrunk over time and there is nothing they could do about it. We contacted the insurance adjuster telling him that we are not going to pick up the car looking like that. The insurance adjuster came over to this place and we do not know what conversation they had, but the bumper got adjusted a little bit so it does not look like a bumper is separated from the rest of the car; however it still looks pathetic. They lie into your face; their courtesy is passive-aggressive. I wish we never gone to this place. Save yourself nerves and money, take your business somewhere else.

Aug 25, 2024 · L B

Highly recommend. They worked with Progressive to take care of fixing my Range Rover Evoque after hitting a deer. Great people and excellent quality of work.

Jun 24, 2024 · Corey Manns

Avoid at all costs. Office is disorganized. Wait time for repairs 90 days IF they add you to the schedule as promised.

Jan 06, 2025 · Larry Combs

Very disappointed in the quality of this body shop. Got rear ended and had some damage to get repaired. State Farm doesn't have a wide variety of body shops in their network for this area so we went with them in case things weren't right the first time. Well things weren't right the first time. Poor quality of painting, didn't fix a couple of paint chips in the area that was repaired, blamed it on the insurance company for not catching it for approval to fix, sand blast powder all in the back seat and in the trunk, spray paint can rolling around in the trunk that was not removed. Not sure what they were using spray paint on. A sticky film on the back window and side of the car. They refused to repaint the bumper because the car is red and the bumper had a orange tint to it, according to them it was fine, by the way my wife ran a paint department in a shop, she knows blends. They may have done good work on other customers but not for us. We own a 22 vehicle, we expected that 22 to have a great paint job. We will take our business somewhere else.

Aug 30, 2023 · Christie Atwill