Broadway Chrome Parts

For local users in Tampa, Florida, seeking a specialized Auto Repair Station that goes beyond standard maintenance, Broadway Chrome Parts, located at 5625 E Broadway Ave, Tampa, FL 33619, presents a unique option. While operating within the category that typically includes general auto repair, Broadway Chrome Parts appears to focus on customization, particularly chrome parts, and also offers auto body repair and painting services. The provided customer reviews offer a mixed perspective on their workmanship and customer service.

Based on their name and the services mentioned in the reviews, the environment at Broadway Chrome Parts likely includes a shop area equipped for custom work, including the installation and potentially fabrication of chrome parts. They would also have a body shop section with the necessary tools and equipment for auto body repair, including welding, dent removal, and painting. A retail or display area might showcase some of their chrome parts and customization options available to customers. The overall environment would likely reflect a blend of a customization shop and an auto body repair facility.

The services offered by Broadway Chrome Parts seem to encompass a range of specialized automotive work. Their name clearly indicates a focus on chrome parts, suggesting they likely sell, install, and possibly customize chrome accessories for various vehicles, potentially including cars and trucks. The first customer review mentions "outstanding workmanship" on a hood repair, indicating their capability in auto body repair. However, this review also notes the hood repair being "a bit pricey." The second review mentions a "paint job" that was deemed "poor" due to paint runs. This suggests they offer auto painting services as well. This same review also mentions the installation of an "APU unit controller and harness" which allegedly resulted in the unit being fried, indicating they may also handle some electrical component installations or repairs. The contrasting experiences in the reviews suggest variability in the quality of different services or inconsistencies in their execution. As an Auto Repair Station, they likely aim to provide solutions that enhance the appearance and functionality of vehicles through customization and repair.

Several features can be inferred about Broadway Chrome Parts based on their name and the customer feedback. Their specialization in chrome parts and customization sets them apart from general auto repair shops. The positive aspect highlighted in one review is their potential for "outstanding workmanship" in at least some areas, such as body repair. They also seem to offer a range of services, including body work, painting, and potentially electrical installations. However, a significant feature that emerges from the second review is a concern regarding the quality of certain services, specifically the paint job and the electrical installation, along with a lack of follow-up or communication regarding the issues. This inconsistency in service quality is a notable feature that potential customers should be aware of. The mention of "good customer service experience" in the first review contrasts sharply with the "no call back or reply from texts" and "very unprofessional" assessment in the second, indicating a potential inconsistency in their customer service as well. The fact that one customer intends to pursue legal action raises serious concerns about their handling of service issues.

Currently, there is no information available regarding specific promotions offered by Broadway Chrome Parts. Auto customization and body repair shops may occasionally offer discounts on certain services, package deals for multiple customization options, or seasonal promotions on body repair work. Given the mixed customer feedback, it would be advisable for local users to directly inquire about pricing, guarantees, and to seek detailed information about the specific services they are interested in before committing to any work. Asking for references or examples of their previous work, particularly for services like painting and electrical installations, might also be prudent. Due to the conflicting reports on service quality and customer responsiveness, it would be wise for potential customers to exercise caution and seek clear communication and assurances before proceeding with any work at Broadway Chrome Parts.

In conclusion, Broadway Chrome Parts in Tampa offers specialized services in chrome parts, auto body repair, and painting, positioning them as a unique Auto Repair Station for those seeking vehicle customization. While one customer review praises their "outstanding workmanship" and "good customer service" for a hood repair, another review expresses significant dissatisfaction with a paint job and an electrical installation, citing poor quality and a lack of professional follow-up. This stark contrast in experiences highlights a potential inconsistency in their service delivery and customer responsiveness. Local users considering Broadway Chrome Parts should be aware of these differing opinions and are strongly advised to conduct thorough due diligence, seek detailed information about the specific services they require, and potentially request references or examples of past work before making a decision. Direct communication regarding pricing, warranties, and after-service support is highly recommended to ensure a satisfactory outcome.