Brake Masters

Brake Masters ico

(292 reviews)

Auto Repair StationsCaliforniaSan Bernardino CountyHesperiaMain Street

San Bernardino County . California

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  • Intro
  • Photos
  • Location
  • Reviews
  • +1 760-949-2039
  • www.brakemasters-socal.com
  • 16893 Main St, Hesperia, CA 92345, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Brake Masters Introduce

Brake Masters is an Auto Repair Station located at 16893 Main St, Hesperia, CA 92345. They can be reached at (760) 949-2039 or +1 760-949-2039.

Based on customer reviews, experiences at Brake Masters appear to be varied. One customer had a positive experience with Roger, noting his helpfulness from start to finish while getting a wheel alignment on their Tesla. They specifically mentioned that Brake Masters also services brakes for Tesla vehicles and highly recommend their services, expressing gratitude to Roger and the team.

However, another customer reported a negative experience involving a price quote given by someone named Danielle. This customer described Danielle as rude and unhelpful during a subsequent call, alleging that she made excuses to avoid helping them use a part they purchased elsewhere. The reviewer expressed feeling a lack of empathy and accused Danielle of inconsistent behavior and providing false information regarding pricing.

Given the limited information and the contrasting customer experiences, it's difficult to provide a comprehensive overview of the environment, all services offered, or any specific features of Brake Masters. The positive review indicates expertise in areas such as wheel alignment and brake service, including for electric vehicles like Tesla. The negative review raises concerns about customer service and policies regarding the use of customer-supplied parts.

Local users considering Brake Masters for their auto repair needs should be aware of these differing opinions. It may be beneficial to contact Brake Masters directly to inquire about their specific services, policies on using customer-provided parts, and to get a clear understanding of their current pricing and customer service approach.

Brake Masters Photos

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Brake Masters Location

Brake Masters Customer Reviews

Roger was so amazing and helpful from beginning to end. I took my Tesla to get wheel alignment. I will definitely come back! They do brakes a-swell for the Tesla. I highly recommend Thank you Roger and team!

Jan 08, 2025 · Jumana Oyalade

I will never go to this shop! I called over a week ago and got a price quote and had forgotten it. I collected the money she originally told me to get Danielle. From there she was extremely rude the second time I called looked for any excuse not to help me and was extremely nasty attitude sighing a lot on the phone so glad I had her on speaker to have my best friend hear it ! She couldn't guarantee the worker anything since I bought the part off eBay she looked for every excuse for me not to use my own parts! If you are sensitive and you are going through a hard time trying to fix your car do not take it here they have no empathy! I will never forgive Danielle she's totally Doctor Jekyll and Mr Hyde one week kind next week and Negative Bully ! Shame on the shop for the false hope and the false price !!!!!

Jan 07, 2025 · Zac Tuck

Thank you to all the staff! You all are wonderful and helped me with my car without any questions. I super appreciate the friendly conversations from Dennis and Erica while my car was being worked on. I will forever be a customer for all my car needs! Love you guys!

Dec 12, 2024 · amy lansford

Real good service on a Saturday first come first serve. A little attitude on customer service but all in all very good work!

Feb 16, 2025 · Jose Angel Esparza

Replaced the alternator on our Toyota corolla. Fast friendly service. Good price

Jan 18, 2025 · Sandy Blakey

I wouldn’t recommend this shop if you need an alignment done, I took my 2019 dodge ram 3500 after upgrading to some bigger tires and apparently they “did and alignment” which it was not done properly, once I drove my truck home the traction light came on multiple times do to the steering angle sensor going off calibration once they were done, I tried going back and shop manager and lady at the desk said I needed to take it to the Victorville location because they didn’t have a tool or scanner to calibrate the sensor, I drove myself to vv location and they said sorry we can’t touch it because it has a lift and bigger tires I told them hesperia location sent me over to them and apparently vv location is corporate owned and hesperia is private owned, brakes masters in hesperia should’ve never touch my truck if they don’t have the proper tools to do so wasted my time and money 👎🏼 I ended up taking my truck to a different shop down the street and they got alignment done perfect and calibrated my sensor.

Apr 26, 2025 · Pablo Marroquin

Had a alignment done on my work truck. Needed new parts. They gave me a good price, we're up front and answered all my questions. Very friendly.

Mar 22, 2025 · Mark Wietzel