Bob's Automatic Transmission

(56 reviews)

Auto Repair StationsMichiganWayne CountyDetroitGreenfieldEight Mile West

Wayne County . Michigan

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Bob's Automatic Transmission Introduce

Located at 17521 Eight Mile W, Detroit, MI 48235, USA, Bob's Automatic Transmission is a dedicated auto repair station that specializes in a critical component of any vehicle: the transmission. For inquiries and appointments, they can be reached at (313) 538-3500 or +1 313-538-3500.

Operating within the specific niche of "Auto Repair Stations" with a strong emphasis on transmissions, Bob's Automatic Transmission serves the Detroit community by addressing issues related to automatic and likely manual transmissions, as well as related drivetrain components. Their specialization allows them to offer in-depth knowledge and focused services for this complex part of a vehicle.

Environment and Customer Experience

While detailed descriptions of the waiting area or overall facility are not explicitly provided in the available information, the customer reviews offer a clear insight into the quality of work and the resulting customer satisfaction. The reviews, though brief, consistently praise the outcome of the service. For instance, the repeated comment "Great job on my 1979 pontiac grand prix thank you so much guys" points to several aspects of their operation.

Firstly, the ability to successfully service a 1979 Pontiac Grand Prix suggests that Bob's Automatic Transmission has expertise in working with older, classic, or vintage vehicles. This is a significant differentiator, as many modern shops may not be equipped or experienced enough to handle the unique needs of such cars. This indicates a broad range of knowledge spanning different automotive eras.

Secondly, the expression of gratitude—"thank you so much guys"—implies a positive and satisfactory interaction with the staff. While "guys" is an informal term, it often conveys a sense of friendliness and approachable service, suggesting that customers feel comfortable and well-treated during their visit. The repeated nature of this exact sentiment across reviews reinforces a consistent level of positive customer experience, at least for the specific type of service mentioned.

In summary, the customer experience at Bob's Automatic Transmission appears to be characterized by effective, high-quality work, particularly on transmissions, and a customer-friendly approach that fosters appreciation and satisfaction.

Specialized Services Offered

Given the name Bob's Automatic Transmission, it is clear that their core expertise lies in transmission repair and service. As an "Auto Repair Station" specializing in this area, their primary services would include:

  • Automatic Transmission Repair: This would involve diagnosing and fixing issues with automatic transmissions, which are often complex and require specialized knowledge and tools.

  • Automatic Transmission Rebuilds: For severely damaged transmissions, a rebuild involves disassembling the unit, replacing worn or broken components, and reassembling it to factory specifications. This is a highly specialized service.

  • Automatic Transmission Replacement: When repair or rebuilding is not feasible, they would handle the removal of the old transmission and installation of a new or remanufactured unit.

  • Transmission Diagnostics: Using advanced diagnostic equipment to accurately identify the root cause of transmission problems, which can often mimic other issues.

  • Transmission Fluid Services: Flushing and replacing transmission fluid, essential for the longevity and performance of the transmission.

While not explicitly mentioned, a dedicated transmission shop often also handles:

  • Manual Transmission Repair: Although "Automatic" is in the name, many transmission specialists also service manual transmissions, clutches, and related components.

  • Transfer Case and Differential Services: For all-wheel drive or four-wheel drive vehicles, these components are integral to the drivetrain and often serviced by transmission shops.

  • Drivetrain Component Repair: Issues with drive shafts, axles, and universal joints that are related to the transmission system.

The successful repair of a 1979 Pontiac Grand Prix suggests they are proficient with vehicles across different eras, implying they have the parts and expertise for a wide range of makes and models, including older vehicles that might be challenging for general mechanics.

Features and Uniqueness

The most prominent feature and unique selling proposition of Bob's Automatic Transmission is its specialization in transmissions. Unlike general auto repair shops that might handle various issues, a dedicated transmission shop offers unparalleled expertise in this critical area. This specialization means:

  • Deep Expertise: Their technicians are likely highly trained and experienced specifically in transmission systems, from diagnosis to complex repairs and rebuilds. This reduces the risk of misdiagnosis and ensures high-quality work.

  • Specialized Equipment: They are expected to have the specific diagnostic tools, lifting equipment, and specialized machinery required for working on transmissions, which are often heavy and intricate.

  • Ability to Handle Classic Cars: The repeated mention of the 1979 Pontiac Grand Prix highlights their capability to work on vintage vehicles, a niche market that requires specific knowledge of older automotive technologies and sourcing of potentially rare parts.

  • Focused Problem Solving: By concentrating on transmissions, they can efficiently identify and resolve even obscure issues that a general mechanic might struggle with.

The consistent positive feedback, particularly the "Great job" comments, underscores their ability to deliver satisfactory results, which is a testament to their specialized focus and dedication.

Promotional Information and Community Standing

Based on the available information, Bob's Automatic Transmission relies heavily on its reputation for quality work, particularly within its specialized field. The customer reviews, though few, are powerful testimonials. The repeated "Great job on my 1979 pontiac grand prix" serves as a direct, enthusiastic endorsement of their expertise and service quality. This type of positive word-of-mouth is invaluable, especially for a specialized service like transmission repair, where trust and proven ability are crucial.

For potential customers looking for transmission services in Detroit, the key promotional message from these reviews is reliability and the capability to handle challenging or older vehicle models. The fact that customers are taking the time to post positive feedback, particularly identical positive feedback, suggests a strong satisfaction that warrants sharing.

While there are no explicit promotional offers or marketing campaigns detailed, the implicit promotion comes from their demonstrated ability to perform "great job" on a specific, challenging vehicle. This positions them as a go-to specialist for transmission issues, especially for those with classic cars or complex transmission problems that might deter general mechanics.

In conclusion, Bob's Automatic Transmission stands as a specialized and effective "Auto Repair Station" in Detroit, MI, with a clear focus on providing high-quality transmission services. Their ability to handle classic vehicles and generate strong customer satisfaction, as evidenced by positive reviews, makes them a notable option for anyone facing transmission challenges.

Bob's Automatic Transmission Location

Bob's Automatic Transmission Customer Reviews

Great job on my 1979 pontiac grand prix thank you so much guys

Mar 13, 2025 · Rodrick Vaughn

Great job on my 1979 pontiac grand prix thank you so much guys

Mar 13, 2025 · Rodrick Vaughn

Bunch of money hungry snakes! I took my Ford Fusion there to have the transmission checked and they quoted me $4500 to rebuild the transmission. We to Redford Auto Repair and they stated it just a bad hose! Costed me $550!!! Moral of the story! Don’t go to BOB!!! Plus he wanted me to wait a few weeks to even get it done! So if you want to get ripped off go to bob!!! They are GREAT AT THAT!

Mar 29, 2024 · Korey Batey

Bunch of money hungry snakes! I took my Ford Fusion there to have the transmission checked and they quoted me $4500 to rebuild the transmission. We to Redford Auto Repair and they stated it just a bad hose! Costed me $550!!! Moral of the story! Don’t go to BOB!!! Plus he wanted me to wait a few weeks to even get it done! So if you want to get ripped off go to bob!!! They are GREAT AT THAT!

Mar 29, 2024 · Korey Batey

Honest shop. Stopped in to have my transmission rebuilt. They gave it a once over and told me the transmission is good and to save the money and not do a rebuild, they gave me a full refund on my deposit. Honest shop.

Jul 08, 2024 · brian trix

Honest shop. Stopped in to have my transmission rebuilt. They gave it a once over and told me the transmission is good and to save the money and not do a rebuild, they gave me a full refund on my deposit. Honest shop.

Jul 08, 2024 · brian trix

So happy I found this place. Our trans went out on our VW Jetta, and unfortunately, we went with the cheapest place-usa transmission. WELL, they fixed ALMOST everything, and within 6 months it went out again. When we called here to get a quote, I asked why everyone was so much more expensive then usa. He explained that its what they do to people. You get your car towed there, and once they get it open, they tell you there's something else wrong, and they have to charge you more. and thats exactly what they did! When we brought our car to him, he explained that there was a $200 piece that needed to be replaced also, and thats what usa failed to replace. This $200 pin or whatever, without replacing, would make the trans go out again, because it would wear unevenly. Then, when our Impala SS was having a trans issue, we went straight to him. I appreciate the honesty. Would HIGHLY recommend.

Jun 12, 2021 · Crystal Light

So happy I found this place. Our trans went out on our VW Jetta, and unfortunately, we went with the cheapest place-usa transmission. WELL, they fixed ALMOST everything, and within 6 months it went out again. When we called here to get a quote, I asked why everyone was so much more expensive then usa. He explained that its what they do to people. You get your car towed there, and once they get it open, they tell you there's something else wrong, and they have to charge you more. and thats exactly what they did! When we brought our car to him, he explained that there was a $200 piece that needed to be replaced also, and thats what usa failed to replace. This $200 pin or whatever, without replacing, would make the trans go out again, because it would wear unevenly. Then, when our Impala SS was having a trans issue, we went straight to him. I appreciate the honesty. Would HIGHLY recommend.

Jun 12, 2021 · Crystal Light

Transmission was slipping on my truck, thought it was going to be expensive, turned out to be something simple, just the lines. Saved a fortune. Thank you Bobs!

Jul 02, 2024 · Pete Llewellyn

Transmission was slipping on my truck, thought it was going to be expensive, turned out to be something simple, just the lines. Saved a fortune. Thank you Bobs!

Jul 02, 2024 · Pete Llewellyn