Big Brand Tire & Service

My overall experience is positive. Happy with everything from start to finish including the bill. I had great deal of trust in Jeremy and the mechanics he has working with the company. 5 star.. we had extensive front end suspension/bearing/axle/ brakes and alignments. Thank you…

Dec 04, 2024 · j W

They always give me excellent and courteous service with reasonable prices from tires to maintenance service. I go there for everything except the things only the dealer can do. Highly recommended

Feb 06, 2025 · Jaywill0909

After shopping around for tires I chose this place because they had the best prices on the tires I needed and the fastest turn around time for installation. I got a flat on Christmas Day and ordered the tires online that evening. They were very quick, provided great service answering all of our questions and got all four of my tires done the day after Christmas within a couple hours of the order arriving at their shop.

Dec 26, 2024 · chandra Barnes

I have no idea how this shop manages to maintain such great reviews—it’s absolutely absurd! I decided to give them a second chance because one of the representatives is friendly. However, an older gentleman working there is incredibly rude and unprofessional. Both times I visited, they failed to perform basic tasks. Despite their main job being to replace my tires, they didn't even bother to check the tire pressure! One tire was inflated to 40 PSI, far above the 32 PSI recommended by the manufacturer. How can they miss something so simple? To make matters worse, an oil change took over six hours, even though I had an appointment. This is outrageous for a service that shouldn’t take more than 30 minutes. Save yourself the frustration—avoid this place at all costs!

Oct 16, 2024 · be better

I have been a client at the Tempe location for many years and always appreciate their positive attitudes and excellent service. I have recommended them to friends and family and they also have always been happy with the service.

Feb 19, 2025 · Candee Lewis

Had a TPM light while passing through town. Was recommended to stop here and was the right place to go. Quick service, expert opinions, and got us back on the road quickly.

Mar 17, 2025 · Brandon Waite