AutoZone Auto Parts

Auto Repair StationsArizonaMaricopa CountyTempeWest Broadway Road
Maricopa County . Arizona
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 480-968-4666
- www.autozone.com
- 433 W Broadway Rd, Tempe, AZ 85282, USA
Operating Hours
AutoZone Auto Parts Introduce
AutoZone Auto Parts, located at 433 W Broadway Rd, Tempe, AZ 85282, provides a variety of auto parts and related services to the local community. They can be contacted at (480) 968-4666 or +1 480-968-4666.
AutoZone primarily functions as a retail store for automotive parts and accessories, catering to both DIY enthusiasts and professional mechanics. They offer a wide selection of products, including batteries, brakes, engine components, and various maintenance supplies.
Customer reviews present a mixed view of the service quality. Some customers have reported negative experiences, such as unhelpful staff who provided inaccurate information and displayed poor customer service. Specifically, one review detailed an incident where staff members were unhelpful in locating items and tools, and showed a lack of engagement.
Conversely, positive feedback highlights instances of exceptional customer service. One customer specifically praised a sales representative named Trey for providing engaging and professional service, indicating that some staff members are highly competent and customer-focused.
In conclusion, AutoZone Auto Parts in Tempe offers a broad range of automotive products. However, customer experiences vary, with some reporting negative interactions while others commend specific staff members for excellent service. Potential customers should be aware of these varying experiences.
AutoZone Auto Parts Photos
AutoZone Auto Parts Location
AutoZone Auto Parts Customer Reviews
Came here on 12/26 8pm and the staffs are not helpful at all. Told me they don’t have the item when it’s in shelf, told me the wrong isle number. And when asked for help to find the right tool she told me she’s not good at math and just scrolling on her phone and the proceed to walk away. Bad customer service experience.
Dec 26, 2024 · Alan H
Trey was my sales rep today, and he gave me super engaging professional service. I will happily do business with him again. It’s people like him that make me want to come back.
Oct 19, 2024 · Erika Jackson
I went to this AutoZone at around 6:30 today 10/01/24 to get my battery replaced since it was not working. The guy who was working was rude and didn’t not want to help saying that it was “dark” and therefore they couldn’t change it. Like what?? Don’t you have a light or something? We ended up going to a different location nearby and they were very helpful and they did change our battery thankfully. I do not recommend you go to this location if you have emergencies. Pretty bad customer service!
Oct 01, 2024 · angel calderon
I want to this AutoZone 2-3 times and every time I said this is my last time the the employees are very rude they have the worst customer service I will never go back there again waste my time. and only I see this location like that especially the night shift manager
Feb 19, 2025 · jabar khoosnaw
Angel and Nayeli went above and beyond with customer service today! Angel helped us attach the parts to my car which he did not have to do, but did anyways to take care of us. Thank you so much Angel, we will keep coming back to this Autozone because of you!
Nov 26, 2024 · Sarah Williams
I'm not one to leave reviews very often at all. Today was one of those rare interactions that deserve to be recognized. I was helped by two very competent and helpful workers. They were Nayeli and Tray, both of which took a lot of their time to help me find out what caused the problem and how they could fix it. At the end I drove away having spent about $20 to fix thc problem. The mechanic quoted me $600 to fix it. AMAZING work. Their manager is very lucky to have them on his team. Thank you guys.
Feb 21, 2025 · Francisco Antoli-Candela
Didn’t ask for help or greet me as I walked in, even though though they did to everyone else. Definitely didn’t take me seriously as I am a small young woman. When I did ask a question seemed annoyed and didn’t help.
Mar 11, 2025 · Abagail Berg
Nayeli did amazing job, she helped me and my husband with taking out a battery and replacing one for our mom’s truck. Very very people person. Very sweet.
Feb 22, 2025 · Angie B
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