Baxter Ford of Omaha Parts

(3 reviews)

Auto Repair StationsNebraskaDouglas CountyOmahaElkhornCalifornia Street

Douglas County . Nebraska

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  • +1 402-934-5656
  • www.baxterforddealerwest.com
  • 18505 California St, Omaha, NE 68022, USA

Operating Hours

Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed

Baxter Ford of Omaha Parts Introduce

Baxter Ford of Omaha Parts serves as a vital component within the larger Baxter Ford dealership group, operating as a dedicated auto parts store. While the name specifically highlights "Parts," its integration within the "Auto Repair Stations" platform category signifies its crucial role in supporting vehicle maintenance and repair, whether for professional mechanics or individual Ford owners. With multiple locations in Omaha, including Baxter Ford Papillion at 14810 Crest Road, Omaha, NE 68138, and Baxter Ford West Dodge at 18505 California St, Elkhorn, NE 68022 (though noted as Omaha, NE 68022 in some listings), Baxter Ford ensures a wide reach for genuine Ford components.

The parts departments at Baxter Ford locations are designed to be efficient and customer-friendly. While specific details about the physical waiting areas or amenities within the parts department are not extensively detailed in general reviews, the overall environment of a modern Ford dealership typically includes a well-organized counter, clear displays of popular parts and accessories, and a system for efficiently handling orders and inquiries. The focus is on functionality and accessibility, ensuring that customers can quickly and easily find or order the parts they need. The staff at the parts counter are expected to be knowledgeable about Ford vehicles and their components, guiding customers through their selections. Although some service department reviews for Baxter Ford locations mention communication issues or less-than-ideal experiences, comments directly pertaining to the parts department often reflect a more transactional and focused interaction. The commitment to maintaining proper stock and efficient ordering processes contributes to a streamlined environment, aiming to minimize waiting times and maximize customer convenience. This environment is geared towards supporting both the dealership's service bays and external customers, providing a professional interface for parts procurement.

The primary service offered by Baxter Ford of Omaha Parts is the sale of genuine Ford and Motorcraft parts and accessories. This is a critical distinction, as OEM (Original Equipment Manufacturer) parts are designed to meet Ford's stringent quality, fit, and performance standards, ensuring proper function and maintaining vehicle warranty. Their inventory likely includes:

  • Replacement Parts: For repairs and routine maintenance, such as oil filters, brake pads, spark plugs, belts, hoses, and suspension components.
  • Collision Parts: Body panels, lights, and other components needed after an accident.
  • Accessories: Customization options like floor mats, cargo organizers, bed liners, and aesthetic enhancements.
  • Fluids and Chemicals: Ford-approved oils, coolants, transmission fluids, and other automotive chemicals.
Beyond direct sales, the parts department also supports the dealership's service centers by providing the necessary components for vehicle repairs and maintenance performed by their certified technicians. This internal supply chain ensures that service bays have immediate access to the correct parts, potentially reducing vehicle downtime for customers. They also facilitate special orders for less common or specialty parts that may not be kept in immediate stock, ensuring that customers can acquire almost any genuine Ford component they need.

A key feature of Baxter Ford of Omaha Parts, as with any dealership parts department, is the assurance of genuine OEM parts. This eliminates concerns about compatibility, quality, and warranty issues often associated with aftermarket alternatives. Customers can be confident that the parts they purchase are specifically engineered for their Ford vehicle. Another significant feature is the expertise of the parts staff. These individuals are typically factory-trained and possess in-depth knowledge of Ford vehicles and their intricate component systems. They can assist customers in identifying the correct part for their specific model and year, answer technical questions, and provide guidance on installation or compatibility. While general reviews for the larger Baxter Ford dealership sometimes mention challenges with service advisors, the parts department often operates with a more direct and product-focused interaction. The ability to order parts online or over the phone provides a convenient channel for customers who prefer not to visit in person. The synergy between the parts department and the service department is also a feature, as it allows for seamless transitions if a customer decides they need professional installation for a part they've purchased.

Regarding promotional information, Baxter Ford, as a large dealership group, likely leverages various marketing strategies for its parts department. While specific promotions aren't detailed in the provided snippet, common promotional activities for parts departments include:

  • Parts Specials: Regular discounts or rebates on popular maintenance items (e.g., oil filters, wiper blades, batteries) or seasonal offers.
  • Accessories Sales: Promotions on vehicle customization options, often tied to new vehicle purchases or seasonal themes.
  • Wholesale Programs: Discounts or specialized pricing for independent repair shops or commercial clients who frequently purchase parts.
  • Online Ordering Convenience: Emphasizing the ease of ordering parts through their website, sometimes with options for in-store pickup or direct shipping.
  • Bundled Services: Promoting genuine parts as part of a service package, such as "brake service with genuine Ford parts."
The overarching promotional message from Baxter Ford's parts department revolves around the value proposition of using genuine Ford parts for optimal performance, safety, and longevity, backed by the expertise and support of a factory-authorized dealership. Their broad presence in the Omaha area, with multiple locations, implicitly promotes convenience and accessibility for local Ford owners. The comprehensive nature of the Baxter Ford enterprise, encompassing sales, service, and parts, allows for integrated promotional campaigns that highlight the benefits of a full-service dealership experience.

Baxter Ford of Omaha Parts Location

Baxter Ford of Omaha Parts Customer Reviews

We had an appointment by telephone talking directly with Sarah, the sales manager, to see the 2024 Ford Maverick and by the time we got there she didn't remember the appointment and she just said to us that she did not have any vehicles. We just wasted our time going with her for nothing.

Feb 01, 2024 · Vicky García Azuara

Parts service desk was quick and friendly. Better to get oem part than knock off at average parts store

Feb 17, 2023 · shane andersen

Parts service desk was quick and friendly. Better to get oem part than knock off at average parts store

Feb 17, 2023 · shane andersen

Parts was super helpful

Oct 09, 2023 · Bob Duhan