INFINITI of Omaha Service

INFINITI of Omaha Service ico

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Auto Repair StationsNebraskaDouglas CountyOmahaElkhornBurt Street

Douglas County . Nebraska

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  • +1 402-315-9020
  • www.infinitiofomaha.com
  • 18201 Burt St, Elkhorn, NE 68022, USA

Operating Hours

Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

INFINITI of Omaha Service Introduce

INFINITI of Omaha Service operates as a high-standard "Auto Repair Station" and an integral part of the INFINITI of Omaha dealership, conveniently located at 18201 Burt Street, Elkhorn, NE 68022. This facility is exclusively dedicated to the maintenance, repair, and genuine parts supply for INFINITI vehicles, serving owners not only in Elkhorn and Omaha but also extending its premium services to the broader metropolitan area, including communities like Council Bluffs, IA. It stands as a testament to the brand's commitment to luxury, performance, and meticulous care for its discerning clientele.

Environment and Customer Experience

The environment at INFINITI of Omaha Service is designed to reflect the sophisticated and premium nature of the INFINITI brand. The service center is a modern, well-maintained, and meticulously organized facility, equipped with the latest automotive technology. The service bays are clean and feature advanced diagnostic tools and specialized equipment specifically approved by INFINITI, ensuring that all service and repair work is performed with precision and adherence to manufacturer standards. The overall dealership facility, of which the service center is a part, provides a comfortable and professional atmosphere for customers.

The customer experience is paramount at INFINITI of Omaha Service. Upon arrival, clients are greeted by professional and knowledgeable service advisors who are well-versed in all INFINITI models and their specific maintenance requirements. These advisors are trained to provide clear, transparent communication, explaining diagnostic findings, outlining recommended services, and detailing pricing upfront. This commitment to clarity helps build trust and ensures customers are fully informed about the work being performed on their vehicle. For convenience, the waiting area is typically comfortable and well-appointed, offering amenities such as complimentary Wi-Fi, refreshments, and comfortable seating, allowing customers to relax or continue with their work while their vehicle is being serviced. INFINITI of Omaha also offers valuable services like complimentary valet service (within a standard radius, typically 20 miles), including pick-up and drop-off, which significantly enhances convenience and minimizes disruption to the customer's day.

Comprehensive Services and Goods for Sale

As a specialized "Auto Repair Station" for INFINITI, INFINITI of Omaha Service provides a comprehensive range of services covering every aspect of INFINITI vehicle care. Their core offering revolves around factory-authorized maintenance and repair using exclusively genuine INFINITI OEM (Original Equipment Manufacturer) parts. This crucial commitment ensures that every component used is designed, tested, and manufactured by INFINITI to perfectly fit and perform within your vehicle, upholding its original performance, safety, and validity of its warranty.

The extensive list of services provided includes, but is not limited to:

  • Routine Scheduled Maintenance: Strict adherence to INFINITI's factory-recommended service intervals, including oil changes (using INFINITI-approved lubricants), filter replacements (engine air, cabin air, oil, fuel), fluid checks and flushes (brake fluid, transmission fluid, coolant, power steering fluid), and comprehensive multi-point inspections to detect potential issues early.
  • Advanced Diagnostics and Troubleshooting: Utilizing proprietary INFINITI diagnostic equipment and software to accurately pinpoint the root cause of issues indicated by warning lights or performance problems, including complex electrical, engine, and transmission diagnostics.
  • Brake System Service and Repair: Comprehensive services for INFINITI's high-performance braking systems, including brake pad and rotor replacement, brake fluid flushes, and inspection of calipers and brake lines to ensure optimal stopping power and safety.
  • Engine Repair and Performance Tuning: From addressing minor engine issues to more complex repairs, ensuring the INFINITI's engine delivers its renowned power and efficiency.
  • Transmission Service and Repair: Expert care for INFINITI's advanced automatic and Continuously Variable Transmissions (CVTs), ensuring smooth and efficient power delivery.
  • Suspension and Steering System Maintenance: Specialized attention to INFINITI's sophisticated suspension and steering systems to maintain optimal handling, ride comfort, and tire longevity. This includes precise wheel alignments.
  • Tire Sales and Service: Offering a wide selection of INFINITI-approved tires from leading brands, along with tire rotation, balancing, and repair services tailored specifically for INFINITI vehicles. They also offer tire price match guarantee to ensure competitive pricing.
  • Electrical System Repair: Diagnosing and repairing issues with batteries, alternators, starters, lighting, and other complex electronic systems.
  • Heating and Air Conditioning (HVAC) Services: Diagnosis, repair, and recharging of vehicle air conditioning and heating systems for optimal cabin comfort.
  • Recall and Warranty Work: Performing all factory-mandated recalls and warranty repairs efficiently and effectively, ensuring compliance and customer safety.

In terms of "goods for sale," the service center directly leverages the INFINITI of Omaha Parts Department. This department specializes in supplying all genuine INFINITI OEM parts and accessories. Customers can either purchase these parts for their own projects or have them expertly installed by the dealership's certified technicians. This includes everything from routine replacement components to performance upgrades and a wide range of genuine INFINITI accessories for personalization and enhanced utility. Their online parts ordering system makes it convenient for customers to request specific components.

Key Features and Differentiators

INFINITI of Omaha Service distinguishes itself through several key features that underscore its commitment to excellence:

  • Factory-Trained and ASE Certified Technicians: This is a crucial differentiator. Technicians at INFINITI of Omaha undergo rigorous and continuous training directly from INFINITI, ensuring they possess unparalleled expertise in all INFINITI models and their unique technologies. Many are also ASE certified, further validating their broad automotive knowledge.
  • Exclusive Use of Genuine INFINITI OEM Parts: A fundamental principle is the use of only genuine INFINITI parts. These parts are specifically designed, tested, and guaranteed by the manufacturer to provide the best fit, performance, and durability for your vehicle. This also helps maintain the original factory warranty.
  • INFINITI-Specific Diagnostic Equipment: The service center is equipped with cutting-edge diagnostic tools and software directly provided by INFINITI. These specialized tools are essential for accurately diagnosing complex electronic and mechanical issues unique to INFINITI vehicles.
  • Adherence to INFINITI Factory Standards: All maintenance and repair procedures are performed strictly according to INFINITI's precise factory guidelines and specifications, ensuring the highest quality of workmanship and preserving the vehicle's integrity.
  • Convenient Service Options: Features like online service scheduling, a comfortable customer lounge with Wi-Fi, and the aforementioned complimentary valet service (pick-up and drop-off within a certain radius) are designed to provide maximum convenience to the customer.
  • Comprehensive Vehicle History: All service records are meticulously maintained, providing a complete and accurate history of your INFINITI's care, which can be beneficial for future resale value.
  • Strong Reputation and Customer Focus: As part of a well-regarded dealership, INFINITI of Omaha Service often receives positive customer reviews that highlight their professionalism, expertise, and commitment to customer satisfaction.

Promotional Information

INFINITI of Omaha Service regularly offers service specials and promotions to provide added value to its clientele. These incentives are designed to make high-quality, factory-authorized INFINITI maintenance and repairs more accessible and affordable. While specific offers are updated periodically, common types of promotions typically include:

  • Valet Service Offers: Highlighting their complimentary valet service, which allows customers to have their vehicle picked up and dropped off for service.
  • Tire Specials: Often including offers like a discount on an eligible set of tires or a tire price match guarantee.
  • Brake Service Specials: Discounts on brake pad and rotor replacement, or comprehensive brake inspections.
  • Maintenance Package Deals: Reduced pricing on bundled services like oil changes, tire rotations, and multi-point inspections. For example, a $5.00 OFF on Oil & Filter Change.
  • Seasonal Specials: Promotions related to specific seasonal needs, such as discounts on air conditioning service, battery checks, or pre-winter inspections.
  • Overall Service Discounts: Tiered discounts based on the total cost of service (e.g., "Spend $X, Save $Y"), which can apply to a wide range of repairs and parts. For example, "Spend $400.00 or more and save $50."
  • Filter Replacement Discounts: Offers on cabin and engine air filter replacements (e.g., $5.00 OFF when both are replaced).
  • Cooling System Specials: Discounts on checks, drains, and refills of the cooling system.

Customers are highly encouraged to visit the official INFINITI of Omaha website, specifically their "Service Specials" page, or contact their service department directly at (531) 352-4889 (Service) or (531) 325-1636 (Parts) to inquire about the most current promotions and schedule an appointment. Taking advantage of these offers allows INFINITI owners to benefit from factory-certified service and genuine parts while managing their automotive expenses effectively.

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