Batteries Plus

Batteries Plus, located at 7920 W Tropical Pkwy Unit 120, Las Vegas, NV 89149, is a retail establishment that specializes in a diverse range of batteries, lighting solutions, and related services. While its primary categorization on platforms might lean towards "Auto Parts Store," its offerings often extend into areas typically associated with "Auto Repair Stations" due to its provision of car battery installation and key fob replacement services, which directly impact vehicle functionality and maintenance. This introduction will provide a detailed overview of the store's environment, services, features, and available promotions, based on publicly accessible information.

The store's environment at 7920 W Tropical Pkwy Unit 120 is generally designed to be a bright, organized, and accessible retail space. Customers can expect a well-stocked showroom displaying various types of batteries for automotive, marine, powersport, and household applications, alongside a selection of light bulbs and lighting fixtures. The layout typically allows for easy navigation, enabling customers to find specific products or consult with staff. Beyond the retail front, there are usually dedicated service areas for tasks such as battery testing, phone repair, and key fob programming. The aim is to provide a clean and efficient space where customers can quickly get the products and services they need.

Batteries Plus offers a comprehensive suite of products and services that extend far beyond just batteries. Key offerings include:

• Batteries for Every Need: This is the core of their business, encompassing a vast inventory of batteries for cars, trucks, motorcycles, ATVs, boats, RVs, golf carts, and powersports vehicles. They also stock batteries for everyday items like cell phones, laptops, watches, hearing aids, cordless tools, and more. Brands like Duracell, X2Power, and Xtreme are typically available.
• Automotive Services: While not a full-service auto repair shop, Batteries Plus provides crucial automotive-related services. This includes free car battery testing and complimentary car battery installation with the purchase of a new auto battery (valid on most makes and models). They also offer key fob replacement and programming, often presenting a faster and more affordable alternative to dealerships for cutting auto keys and programming new key fobs.
• Device Repair: A significant service offered is the in-store repair of cell phones and tablets. Their certified technicians are equipped to handle a wide range of issues, including screen repair, battery replacement, water damage repair, and fixes for broken ports, speakers, and buttons. They service major brands like iPhone, Samsung Galaxy, Motorola, and Google Pixel, with some locations participating in programs like the Samsung Independent Service Provider (ISP) program, allowing use of genuine Samsung parts. Repairs are typically backed by a 6-month national warranty on parts and labor.
• Lighting Solutions: Beyond batteries, the store stocks a variety of light bulbs and lighting products for residential, commercial, and industrial use. This includes LED, fluorescent, halogen, and incandescent bulbs, as well as fixtures.
• Recycling Services: Batteries Plus is committed to environmental responsibility, offering recycling services for spent batteries and bulbs for both retail and business customers.
• Business Solutions: For commercial clients, Batteries Plus offers specialized services, including bulk purchasing of batteries and lighting solutions, free on-site needs assessments, and assistance with upgrading facilities to more energy-efficient LED lighting. They also provide customized recycling programs and sometimes offer delivery options and off-site key fob cutting and battery installation services for businesses with fleets.

The features that distinguish Batteries Plus include its specialized focus on power solutions and device repair. They aim to provide expert advice and reliable products. Their certified technicians for phone and tablet repair, in particular, highlight a commitment to professional service. The convenience of free battery testing and often free car battery installation with purchase adds significant value for automotive customers. The ability to handle key fob programming on-site is another key feature, saving customers time and money compared to dealership options. Furthermore, their recycling programs demonstrate a commitment to sustainability.

In terms of promotional information, Batteries Plus frequently runs various specials. While specific, ongoing promotions may vary by location and time, common examples observed across the chain and as indicated by search results include:

• Coupons and Instant Savings: They often have promotions for discounts on specific battery types (e.g., car batteries, powersport batteries) or lighting products. These can be instant savings or require a coupon code for online purchases with in-store pickup.
• Phone Repair Discounts: Promotions such as a fixed dollar amount off a phone repair service are common, often requiring an online appointment booking and mentioning a specific code.
• Buy Online, Pick Up In-Store Discounts: Incentives for customers who utilize their online ordering system for in-store pickup are frequently offered.
• Free Services: Consistent promotions include free car battery testing and free installation of car batteries with purchase. They also often provide free installation of watch, key fob, and garage door opener batteries with purchase.
• Lifetime Battery Replacement Program: Certain stores offer a program where new key fob batteries purchased include free lifetime replacements.
• Mail-in Rebates: Occasionally, specific product purchases may qualify for mail-in rebates.

One customer review highlights a specific experience regarding the warranty policy for automotive batteries. While the staff member was noted as easy to communicate with, the review indicates a significant hassle with the warranty claim process for a defective battery, requiring multiple trips and extended waiting periods for testing. Batteries Plus's warranty policy states that warranty claims require proof of purchase and may necessitate product analysis, which can take up to two business days. The policy also indicates that warranty coverage is not transferable and applies to the original purchaser only. It also states that if a battery fails due to a manufacturing defect within the free replacement period, it will be replaced at no cost, and the replacement battery continues under the original warranty period. It's crucial for customers to be aware of these terms, as they can significantly impact the resolution of issues. Another review, conversely, praises the phone screen replacement service, highlighting efficiency and thoroughness, indicating positive experiences with their device repair offerings. This demonstrates that while some policies, particularly around high-value items like car batteries, might be stringent, other services are often delivered with high customer satisfaction.