Batteries Plus

For local users in Urbandale, Iowa, Batteries Plus, located at 3001 100th St, Urbandale, IA 50322, USA, serves as a specialized auto repair station with a primary focus on batteries for a wide array of applications. You can reach them at (515) 253-9999 or their mobile number +1 515-253-9999 for inquiries about their products and services. While categorized under Auto Repair Stations, their core business revolves around the sale and sometimes installation of various types of batteries, extending beyond just automotive needs.

The environment of Batteries Plus in Urbandale is likely retail-oriented, designed to showcase their extensive inventory of batteries. Customers can probably expect a store layout with shelves displaying different types and sizes of batteries, along with potentially some accessories and related items. Given their classification, there might also be a service counter where staff can assist with battery selection, testing, and potentially installation. The presence of staff capable of loading batteries into vehicles and handling core returns, as mentioned in a review, suggests a level of customer service that goes beyond a simple retail transaction.

In terms of services, the primary offering of Batteries Plus is the sale of a diverse range of batteries. Based on customer feedback, this includes:

• Automotive Batteries: For cars, trucks, and other road vehicles.
• RV Batteries: Including specialized AGM (Absorbent Glass Mat) batteries, as highlighted in a positive review. The staff appears knowledgeable in helping customers find the most economical options for their specific needs.
• Other Specialty Batteries: While not explicitly detailed, their name suggests they likely stock batteries for various other applications, such as marine, powersports, lawn and garden equipment, and more.

Beyond battery sales, Batteries Plus in Urbandale may also offer the following services:

• Battery Testing: To help customers determine the health and remaining life of their current batteries.
• Battery Installation: As indicated by the staff assisting with loading and taking back core batteries, they likely offer installation services for automotive and possibly other types of batteries.
• Core Battery Recycling: Facilitating the proper disposal of old batteries.
• Limited Repair Services: One customer review mentions an appointment for cell phone screen/glass repair. However, this experience was negative due to a lack of parts and communication issues. This suggests that while they might offer some electronic device repair services, it may not be their primary focus and could have limitations in terms of availability and expertise at this specific Urbandale location.

The features of Batteries Plus in Urbandale, based on the available customer reviews, present a mixed picture:

• Knowledgeable and Helpful Staff: The positive review specifically praises an employee named Q for his assistance in selecting the right batteries economically and for his help with loading and core return. This suggests that at least some staff members are well-informed and customer-oriented.
• Wide Selection of Batteries: Their name and the mention of AGM batteries for RVs indicate a potentially broad inventory catering to various needs.

However, the negative review highlights potential areas for concern:

• Inconsistent Service for Non-Battery Related Repairs: The experience with the cell phone screen repair appointment indicates potential issues with service availability, parts inventory, and communication for services outside their core battery business.
• Poor Communication Regarding Service Issues: The customer was not informed about the lack of parts prior to their appointment, leading to a wasted trip.

Currently, there is no specific promotional information available for the Batteries Plus store in Urbandale within the provided data. Local users interested in potential discounts, special offers, or seasonal promotions on batteries or other services should contact the store directly at (515) 253-9999 or +1 515-253-9999. It's always recommended to inquire about any ongoing deals when you call or visit the store.

In conclusion, Batteries Plus in Urbandale primarily serves as a retail location specializing in a wide variety of batteries for automotive, RV, and potentially other needs. The positive customer experience highlights the potential for knowledgeable staff and helpful service, particularly in assisting with battery selection and related tasks. However, the negative review regarding a cell phone repair appointment indicates that services beyond their core battery business may have limitations in terms of availability, parts, and communication. Local users primarily seeking batteries will likely find a good selection and potentially helpful staff. However, those looking for other types of auto repair or electronic device repair services at this specific Urbandale location should be aware of the potential for issues and may want to inquire thoroughly about service availability and parts beforehand. For the most reliable information on their current inventory, services, and any ongoing promotions, contacting the store directly is recommended.