Batteries Plus

Batteries Plus, located at 3900 Medina Rd Suite K, Akron, Montrose, OH 44333, USA, serves as a versatile establishment within the "Auto Repair Stations" category, although its core offerings extend far beyond traditional automotive repair to encompass a wide array of battery, lighting, and device repair solutions. Accessible via phone at (330) 670-6161 or +1 330-670-6161, this store aims to be a convenient resource for both individual consumers and businesses in the Akron-Montrose area.

The environment at Batteries Plus, typical of a retail storefront specializing in electronics and power solutions, is generally designed to be clean, organized, and accessible. Situated in the Montrose Shopping Center, conveniently located at the southwest corner of the Medina Rd./S. Cleveland Massillon Rd. intersection, customers can expect ample parking and easy access. The interior likely features well-stocked shelves displaying a vast selection of batteries and light bulbs for various applications, alongside a dedicated counter for customer service and device repair intake. While not a traditional "auto repair station" in the sense of a garage with lifts and mechanics working on engines, it functions as a critical component of the automotive ecosystem by providing essential power solutions and related services.

The services offered by Batteries Plus are extensive and cater to a broad spectrum of needs. Within the automotive context, they provide a wide selection of car and truck batteries, along with free battery testing and often same-day installation for vehicle batteries. Beyond standard car batteries, they stock power solutions for motorcycles, ATVs, boats, RVs, golf carts, wheelchairs, and mobility scooters. A significant aspect of their service portfolio is key fob replacement and programming, as well as car key cutting, offering a more affordable alternative to dealership services. This directly relates to the "Auto Repair Stations" category by addressing common vehicle-related needs outside of mechanical engine work.

However, Batteries Plus distinguishes itself significantly through its comprehensive device repair services. They are a go-to destination for cell phone and tablet repair, covering common issues such as battery replacement, screen repair, water damage repair, and fixes for broken ports, speakers, and buttons. They service major brands including iPhone, iPad, Samsung Galaxy, Motorola, and Google Pixel. These repairs are typically performed by in-store technicians and are backed by a 6-month national warranty on parts and labor, providing customers with peace of mind. They also offer laptop battery replacement and watch battery installation.

Beyond batteries and repairs, Batteries Plus is a primary supplier of a vast range of light bulbs for residential, commercial, and automotive use. This includes energy-efficient options like CFLs and LEDs, as well as halogen bulbs and fluorescent tubes. They are also committed to environmental responsibility, offering recycling services for a wide variety of used batteries and light bulbs, ensuring proper disposal and material repurposing.

Key features of Batteries Plus include its broad product selection, offering tens of thousands of quality products from various trusted brands. Their staff is trained to provide expert knowledge, assisting customers in finding the right power and lighting solutions for their specific needs, even for hard-to-find items. The in-store technicians for device repair are often WISE-certified, indicating a professional standard of repair. For businesses, Batteries Plus offers commercial account programs, providing valuable perks such as volume discounts, customized delivery options, free on-site needs assessments, and tailored service options for large-scale battery and lighting needs.

Promotional information, while not explicitly detailed in the provided text, typically includes free battery testing services for vehicles, which helps customers proactively address potential issues. The store also offers "Buy Once, Get Fob Battery Replacements Free" as an incentive for new lithium battery purchases, and free device repair consultations. Customers are encouraged to inquire directly about any current specials or discounts. For commercial clients, the business account program offers competitive volume pricing and a dedicated advisor, aimed at reducing costs and streamlining procurement for companies with fleets or extensive power and lighting requirements. Batteries Plus also frequently highlights its recycling services as a community benefit.

Customer experiences, as revealed in the provided reviews, offer a mixed but insightful perspective. One customer's experience with phone battery replacement highlighted significant delays, describing a "three whole days" wait for a seemingly simple repair, which suggests that while the service is offered, turnaround times can vary and might not always meet immediate needs. This particular experience underscores the importance of inquiring about repair timelines upfront, especially for critical device repairs. However, another customer's review praised Brandon, a Batteries Plus employee, for exceptional service in diagnosing and resolving a Samsung phone's network problem that even two Verizon locations failed to address. Brandon's willingness to go "above and beyond" by running diagnostics and optimizing settings, leading to a "simple solution involving the network" that made the phone usable again, reflects a high level of technical expertise and customer dedication from individual staff members. This suggests that while systemic processes might sometimes lead to delays, the quality of individual technician support can be outstanding. Overall, Batteries Plus aims to be a comprehensive and convenient provider for power, lighting, and device repair needs, leveraging its wide product range and specialized services to serve the local community.