B's Randall Auto Service

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 517-372-2886
  • www.bsrandallautoservice.com
  • 2516 E Kalamazoo St, Lansing, MI 48912, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

B's Randall Auto Service Introduce

Welcome to B's Randall Auto Service, a highly praised auto repair station located at 2516 E Kalamazoo St, Lansing, MI 48912, USA. As a valued member of the Auto Repair Stations category, B's Randall Auto Service has garnered exceptional customer feedback, particularly for their honesty, integrity, and commitment to providing excellent automotive service. You can reach their dedicated team at (517) 372-2886 or their mobile number +1 517-372-2886 to discuss your vehicle's needs or schedule an appointment.

While specific details about the physical environment of B's Randall Auto Service are not explicitly described, the overwhelmingly positive customer reviews paint a picture of a trustworthy and professional operation. The focus appears to be on the quality of service and the ethical approach of the mechanics, suggesting a well-run and customer-centric environment where honesty and reliability are paramount. For local users in Lansing seeking an auto repair experience built on trust, B's Randall Auto Service presents itself as a haven of integrity.

Based on the available customer testimonials, B's Randall Auto Service offers a range of essential auto repair services. One customer recounted an instance where their daughter's car wouldn't start, and despite a new battery being suspected as the issue, B's Randall Auto Service took the extra step of keeping the car overnight to re-evaluate in the morning. Their thoroughness led them to discover that a drained battery (due to something being left on) was the actual cause, and they honestly advised against replacing the perfectly good battery. This demonstrates their commitment to accurate diagnosis and avoiding unnecessary charges.

Another customer shared their positive experience when their daughter's car, used while attending MSU, needed a new starter. Not knowing where to go, they found B's Randall Auto Service through a search and reported a "great experience" with "great service." This indicates their capability in handling common yet crucial repairs like starter replacements efficiently and effectively. The strong recommendation from this customer further underscores the quality of their work.

A standout feature of B's Randall Auto Service, repeatedly emphasized in the customer reviews, is their exceptional honesty and integrity. The instance where they advised against a battery replacement, even when instructed to do so, speaks volumes about their ethical approach to business. This level of trustworthiness is a rare and highly valued trait in the auto repair industry, making B's Randall Auto Service a beacon of reliability for car owners in Lansing.

The positive feedback also highlights the excellent service provided by B's Randall Auto Service. Customers have described their experiences as "great" and express high levels of satisfaction. The willingness of one customer, living two hours away, to consider driving back to B's Randall Auto Service for future car repairs is a powerful testament to the exceptional service and trust they have established. This level of customer loyalty is a strong indicator of their consistent quality and positive customer interactions.

While the provided information does not include any specific promotional offers, the strong endorsements from satisfied customers serve as a powerful form of social proof. The peace of mind that comes with knowing you are dealing with an honest and reliable auto repair shop is a significant value in itself. For local users in Lansing seeking trustworthy and dependable auto service, the reputation of B's Randall Auto Service for integrity and quality work is a compelling reason to choose them.

In conclusion, B's Randall Auto Service is not just another auto repair station in Lansing, MI; it is a business built on a foundation of honesty, integrity, and excellent customer service. Their willingness to go the extra mile to accurately diagnose issues, even if it means forgoing an easy sale, and their commitment to providing high-quality repairs have earned them exceptional praise from their customers. If you are a local user in Lansing looking for a reliable and trustworthy auto repair experience, B's Randall Auto Service, located at 2516 E Kalamazoo St, is a highly recommended choice. Contact them today at (517) 372-2886 or +1 517-372-2886 to experience the difference that honesty and quality service can make for your vehicle maintenance and repair needs.

B's Randall Auto Service Photos

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B's Randall Auto Service Location

B's Randall Auto Service Customer Reviews

I wish I could give this shop a 10 Star review I don’t often leave reviews, but this shop definitely deserves the highest one I’ve ever given…… my daughter‘s car wouldn’t start We live 2 hours away from her I did the typical call AAA thing . They said the battery was bad although it was new so we had it towed to B Randall’s they looked over her car kept it overnight just so they could check it again in the am and found nothing wrong. (She had left something on that drained the battery) They could have easily put a new battery in the car I told them to do so but he told my daughter you don’t need a battery. I’m soooo impressed by their honesty & integrity I’m going to drive the 2 hours up there to have him fix our other cars. Thank you to this business.

May 13, 2025 · Mike Marocco

My daughter go to MSU. Her car broke down and needed a new starter. Not knowing where to go for a mechanic I googled B’s. What a great experience I had with this company! Great service!! I would HIGHLY recommend this company!! Don’t hesitate to call on them to service your vehicles!!!

Dec 10, 2024 · Daniel Covert

I recently took my car up to B’s Randall Auto Service and I’d confidently say it’s the best auto shop in the Lansing area. After getting a few quotes from other places that felt way too high, I decided to check them out, and I’m so glad I did. Not only was their price way better than everyone else, but they were also straight-up and honest about what actually needed to be fixed. Other places tried to rack up the price or tell me more things needed to be repaired, but here you can be assured that you’re getting what actually needs to be done. It felt like they really cared about me and not just my money. I’ll definitely be coming back next time I need work done on my car!

Oct 09, 2024 · Ryan Miller

Best repair shop I’ve ever worked with. My car was at Tuffy’s East lansing for a whole month, they keep giving me the run around and not actually fixing the issue on the car which I knew wasn’t a very difficult one. I brought it to B Randall and they had it fixed the next day with a very good price! I would 100% recommend people to take their cars there and I know I will be in the future! Really good communication and kind people.

Oct 25, 2024 · Billy Williams

Took my car here when it was having issues. Turns out it was the transmission which they couldn’t fix but I would definitely take my car here again. Very friendly and honest.

Nov 26, 2024 · Jennifer Sageman