AutoZone Auto Parts

  • Overview
  • Intro
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  • Location
  • Reviews
  • +1 515-299-9935
  • www.autozone.com
  • 834 E Euclid Ave, Des Moines, IA 50316, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 8:00 AM - 8:00 PM

AutoZone Auto Parts Introduce

AutoZone Auto Parts, located at 834 E Euclid Ave, Des Moines, IA 50316, USA, is a prominent and well-established destination for automotive needs in the local community. With a phone number (515) 299-9935 and a mobile number +1 515-299-9935, this store serves as a vital resource for vehicle owners, falling under the platform category of "Auto Repair Stations." While primarily known as a retailer of auto parts, batteries, and accessories, AutoZone's services extend to critical functions typically associated with auto repair stations, offering both goods for sale and complimentary services that empower customers to maintain and repair their vehicles.

Environment and Facility

The AutoZone Auto Parts store on E Euclid Ave is designed for accessibility and convenience, typical of a large chain auto parts retailer. Customers can expect a well-lit, organized, and spacious retail environment. The aisles are clearly marked, guiding customers to various sections for parts, tools, chemicals, and accessories. The store is meticulously stocked with a vast inventory, ensuring that most common and many specialty auto parts are readily available. The layout is generally intuitive, allowing both experienced DIY enthusiasts and those new to car maintenance to navigate and find what they need. There's typically a dedicated counter area where staff members assist customers with inquiries, part look-ups, and service requests. The overall atmosphere is geared towards providing a functional and helpful shopping experience, emphasizing ease of access to a wide range of automotive products and support for various repair tasks.

Services Offered

While AutoZone is not a traditional full-service repair shop with bays for extensive mechanical work, its classification as an "Auto Repair Station" on some platforms stems from the significant complimentary services and products it offers that directly facilitate vehicle repair and maintenance. At the 834 E Euclid Ave location, customers can benefit from a suite of free in-store services, including **battery testing** and **battery charging**. This is particularly valuable for diagnosing starting issues and ensuring battery health. Another highly praised service is the **Loan-A-Tool® program**, which allows customers to borrow specialized tools for various repair jobs, saving them the expense of purchasing tools they might only use once. This empowers individuals to undertake more complex repairs themselves. Furthermore, AutoZone offers **free oil recycling**, providing an environmentally responsible way to dispose of used motor oil. Perhaps one of the most critical services is the **FREE AutoZone Fix Finder℠ Service**. If your check engine light, ABS light, or other warning lights are on, the staff can pull the diagnostic trouble codes from your vehicle's computer. This service provides a detailed report, often suggesting the most likely cause of the issue and recommending the parts needed for repair, drawing from a robust database of verified records from ASE-certified mechanics. This effectively acts as a preliminary diagnostic service, guiding customers toward the correct repair path. Beyond these services, the core offering remains the vast inventory of car parts, batteries, accessories, and tools for sale, covering a wide range of vehicle makes and models.

Features and Customer Approach

The distinguishing features of AutoZone Auto Parts, and specifically the 834 E Euclid Ave location, are consistently highlighted in customer reviews. A key feature is the **knowledgeable and friendly staff**. Customers repeatedly praise the employees for being "extremely friendly as always" and "very knowledgeable," underscoring their ability to assist customers in finding the right parts and offering helpful advice. This level of expertise is crucial for a parts retailer, as many customers rely on staff guidance to navigate the complexities of automotive components. Another prominent feature is their **patience and persistence**, particularly evident in the review where staff spent over an hour working on a challenging battery replacement, demonstrating a commitment to customer success even when faced with difficulties. This reflects a customer-centric approach where solving the customer's problem is prioritized. The availability of **genuine auto parts** and reliable brands (like Duralast batteries and other aftermarket options) ensures that customers are getting quality products. The **Loan-A-Tool program** is a significant value-add, embodying a "do-it-yourself" empowering ethos. The **Fix Finder service** provides a crucial initial diagnostic step, often saving customers time and money by helping them identify the root cause of their vehicle's issues before purchasing parts. The store's consistent hours of operation, often extending into the evening, also contribute to its customer-friendly features, allowing flexibility for those with busy schedules.

Promotional Information

AutoZone, as a national chain, frequently runs various promotions and loyalty programs that would be applicable to the 834 E Euclid Ave store. While specific ongoing promotions are dynamic and change, common promotional strategies include:

  • **AutoZone Rewards Program:** A free loyalty program that allows members to earn credits on purchases, often leading to a $20 reward after a certain number of qualifying purchases. This encourages repeat business and provides tangible savings.
  • **Monthly Sales and Deals:** AutoZone regularly offers discounts on specific categories of parts (e.g., oil change bundles, brake components, batteries) or general promotions like a percentage off orders over a certain amount. These promotions are typically advertised on their website and in-store.
  • **Online Discounts and Free Shipping/Store Pickup:** Customers can often find exclusive online deals and the convenience of "Free Store Pickup," allowing them to order parts online and collect them quickly at the Des Moines location. Some eligible orders may also qualify for free next-day delivery.
  • **Seasonal Promotions:** Targeted discounts around specific seasons, such as winter preparation sales (antifreeze, wiper blades, batteries) or summer maintenance specials (AC refrigerants, coolants).
  • **Manufacturer Rebates:** AutoZone often facilitates manufacturer rebates on specific branded products, providing additional savings to customers.
The strong positive customer reviews, particularly concerning the helpfulness and knowledge of the staff, serve as a powerful form of promotion, driving word-of-mouth referrals and building customer loyalty within the Des Moines community. Customers are encouraged to visit the store or check the AutoZone website for the most current promotional offers and to inquire about specific needs.

AutoZone Auto Parts Photos

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AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

Staff was extremely friendly as always. They are very knowledgeable and that's why I love coming here to get my car parts.

Feb 15, 2025 · cadillac girl

Went to get a battery yesterday. The two gentlemen who helped me were so polite and patient. My car was a struggle to work on but they weren't going to give up. It took over an hour to get it figured out but they didn't quit. Works perfectly now and I'm confident that it will continue to work perfectly.

Oct 06, 2024 · sharon b feeley

I sincerely appreciate how Meiko went above & beyond to extend a hand and fix my turn signal light on my vehicle. He was very patient, and showed a keen sense of how to operate on a vehicle. I hope this brother move up the ranks at this establishment because he deserves it!

Nov 07, 2024 · Eric Joloka

Came to this store for help with my warranties and Arianna had no problem and got me everything I needed!

Apr 25, 2025 · David Van Dyke III

Great place, the sales people are very helpfull. They have all the shtuff that the others have

Jan 29, 2024 · Paul Prangler3