AutoZone Auto Parts

They have the parts - And they have the service. In a world filled with self serve, order from the screen, please hold for the next representative, AutoZone has real people with real help. And come on that’s what you want, right. Recommend this place!!

Nov 09, 2024 · m s osmers

Anthony W. is AWESOME! I came in today with a dying battery and he gave me truly outstanding customer service. He was helping another customer when I pulled up and I mentioned I was there for the same issue. He assured me I could shut my car off (before I even asked, though I was about to!) because he could jump start my car if I needed. Whew! Considering I had jump started it to get there....After testing my battery he checked if it was under warranty (alas, no, but I got 5 years out of it!) But Ford made this particular battery a real pain to get to - one you tube video shows disconnecting hoses and disassembling the air cleaner with wrenches and screw drivers - ugh. That is aside from removing the two part battery box lid, unbolting the hold down strap, popping the front off the battery box, and disconnecting the cables which combines to be on the fussy side of usual. The negative cable is in a space too small to reach with more than my finger tips - it seems designed for folks who are triple jointed. Anthony took his time and with care and dexterity he managed the swap without crazy disassembly. I have changed batteries on multiple cars but I was ready to pay a dealership for this mess. (And let the dealer know what a crummy design it is, except for them to squeeze extra money out of me.) Thank you SOOOOO MUCH ANTHONY - you ROCK, my hat is off to you! Oh, he was easy going and pleasant to talk to too😁.

Dec 24, 2024 · C Cass

Anthony W. was so helpful and very friendly. He changed my battery for me and really helped me in a pinch! Such great customer service!

Nov 26, 2024 · Morgan Richter

Mr Payton at the store was very helpful I do appreciate a professional approach to a customer such as myself I'd recommend to start to everyone thanks again Mr Peyton

Jan 29, 2025 · David

Sheen is the guy who is very helpful, approachable , knowledgeable and he knows what he is doing. I appreciate him! He is the best!

Nov 06, 2024 · myla paderanga