Autologic Complete Car Care

Autologic Complete Car Care is an automotive service center located at 1868 McDonald Ave, Brooklyn, NY 11223, USA. Operating under the platform category of Auto Repair Stations, this business positions itself to provide a comprehensive range of maintenance and repair services for vehicles, and potentially motorcycles, as indicated by customer reviews. Customers can contact Autologic Complete Car Care via phone at (718) 376-0703 or mobile at +1 718-376-0703.

Autologic Complete Car Care is situated on McDonald Ave in Brooklyn, a busy urban thoroughfare. This location typically offers good accessibility for residents and businesses in the surrounding neighborhoods. As an "Auto Repair Station" aiming to provide "Complete Car Care," the facility would logically consist of multiple service bays, equipped with various tools, lifts, and diagnostic equipment necessary for general automotive repair. While specific details about a customer waiting area or amenities are not provided in the given information, a professional repair shop would aim to offer a functional and safe environment for both vehicles and customers. The urban setting suggests that parking and ease of vehicle drop-off and pickup would be important considerations for their clientele.

The name "Autologic Complete Car Care" implies a broad scope of automotive services, suggesting that they aim to be a one-stop shop for various vehicle maintenance and repair needs. As an "Auto Repair Station," their offerings would typically include, but are not limited to:

• General Vehicle Diagnostics and Repair: Addressing issues indicated by check engine lights, unusual noises, or performance problems across various vehicle systems.
• Oil Changes and Fluid Services: Routine maintenance including standard and synthetic oil changes, filter replacements, and fluid flushes (e.g., transmission, coolant, power steering).
• Tire Services: Such as tire rotation, as mentioned in a customer review, and potentially tire sales, mounting, balancing, and repair.
• Brake Services: Inspection, repair, and replacement of brake pads, rotors, and other components of the braking system.
• Suspension and Steering Repairs: Addressing issues with shocks, struts, control arms, and other components affecting vehicle handling and ride comfort.
• Vehicle Inspections: As indicated by a review, they perform inspections, specifically for motorcycles, which often includes safety checks and emission-related assessments.
• Specialized Motorcycle Services: The mention of motorcycle inspection and repair suggests a capability to handle two-wheeled vehicles, which requires specific expertise and equipment.

The "Complete Car Care" aspect of their name suggests they aim to handle a wide array of issues that might arise, from routine maintenance to more complex mechanical problems, catering to both cars and potentially motorcycles.

The provided customer reviews present a stark contrast in experiences, highlighting both potential strengths and severe weaknesses of Autologic Complete Car Care. These diverse perspectives are crucial for an objective introduction:

• Positive Experience (Motorcycle Service): One review offers high praise, stating they "did inspection for my motorcycle and They fixed those problems for it. at a reasonable price, and were a pleasure to work with. I wouldn't take my motorcycle to anyone else in Brooklyn. The people are nice." This indicates that, for motorcycle services specifically, the shop demonstrated:
  • Competent Diagnosis and Repair: They successfully identified and fixed problems.
  • Reasonable Pricing: The cost of service was deemed fair.
  • Positive Customer Interaction: The staff were described as "a pleasure to work with" and "nice."
  • Customer Loyalty: The reviewer's declaration of not taking their motorcycle anywhere else in Brooklyn speaks volumes about satisfaction and trust for this specific service.
• Severe Negative Experience (Car Service - Allegations of Fraud and Dangerous Work): Conversely, another review presents extremely serious allegations, advising readers "not going to this shop, horrible service and pure fraud." This customer detailed:
  • Alleged Non-Performance of Paid Service: The customer paid for a "premium synthetic oil" change but found that "THEY DIDNT CHANGE THE OIL AT ALL. Just pocketed the money. Driving 10 miles the oil was black as can be and the filter was not changed either." This is a direct accusation of fraud and gross negligence, as driving without oil can severely damage an engine.
  • Dangerous and Incompetent Workmanship: After a tire rotation, the car "felt weird" and developed "weird sounds." A subsequent inspection by another mechanic revealed that the "suspension struts tethering on life threatening" were completely messed up, necessitating replacement. This points to potentially dangerous and highly incompetent work that could jeopardize vehicle safety.
  • Hostile Customer Service Post-Complaint: When attempting to complain and get a refund, the shop was described as "hostile and denied everything," further exacerbating the negative experience and indicating a lack of accountability.
  • Formal Complaint Filed: The customer reported the incident to the BBB (Better Business Bureau), signifying the severity of their dissatisfaction and the formal steps taken to address the alleged issues.

Therefore, the features of Autologic Complete Car Care appear to be highly inconsistent, with a positive reputation for motorcycle service but severe allegations of fraud and dangerous workmanship for car service.

For local users in Brooklyn considering Autologic Complete Car Care for their vehicle needs, a nuanced approach is necessary. They are located at 1868 McDonald Ave, Brooklyn, NY 11223, and can be contacted at (718) 376-0703 or +1 718-376-0703.

Based on the provided information, if you are a motorcycle owner, the positive review suggests that Autologic Complete Car Care may be a reliable option for inspections and repairs, with a perceived reasonable price and pleasant interactions. However, for car owners, the severe negative review, including allegations of fraud (not changing oil) and dangerously botched repairs (suspension damage), necessitates extreme caution. The claims of hostile denial upon complaint are also significant red flags regarding customer recourse.

Prospective car customers are strongly advised to:

• Exercise extreme caution: Given the severity of the negative claims, it is critical to be highly vigilant.
• Consider independent verification: If choosing to use their services for a car, it would be prudent to get a second opinion on diagnostics and verify completed work, particularly for critical services like oil changes and suspension work.
• Document everything: Keep meticulous records of all services requested, payments made, and any communications with the shop.
• Explore alternatives: Given the conflicting and severe feedback, exploring other reputable auto repair stations in Brooklyn that have consistently positive reviews for car services might be a safer course of action.

While the business aims for "Complete Car Care," the available customer experiences highlight a significant disparity in service quality and customer trust between their motorcycle and car services, with serious allegations for the latter that should not be overlooked.