Auto Master of Hickory

Welcome to Auto Master of Hickory, located at 356 U.S. Hwy 70 SW in Hickory, NC 28602, USA. While categorized under Auto Repair Stations, Auto Master of Hickory appears to function as both a vehicle dealership, offering cars for sale, and a service center providing auto repair services. This dual role positions them as a comprehensive automotive solution for local users in Hickory and the surrounding areas. Although specific details about the physical environment are not extensively available online, the overwhelmingly positive customer reviews highlight a welcoming and customer-focused atmosphere.

Based on the available customer feedback, Auto Master of Hickory offers a range of services encompassing both vehicle sales and auto repairs. On the sales side, they provide an inventory of vehicles for purchase. One review specifically mentions a "very positive experience" for a customer and their husband looking for a vehicle, highlighting the kindness and helpfulness of the staff during the purchasing process. The efficiency of the finance decision process, contrasting favorably with larger dealerships, is also noted as a significant advantage.

In terms of auto repair services, Auto Master of Hickory has garnered exceptional praise. One particularly compelling review recounts a situation where a customer's daughter, stranded 500 miles from home in Hickory due to a car breakdown, received prompt and effective service. The reviewer specifically commends the company for fixing the issue at an "incredibly Fair" price. This level of service and fairness led the reviewer, who owns and operates multiple automobile dealerships and repair centers, to describe Auto Master of Hickory as "The best company I have ever dealt with" and a "Class Act!!" This strong endorsement from an industry professional speaks volumes about the quality and integrity of their repair services.

A key feature of Auto Master of Hickory, consistently emphasized in the reviews, is their exceptional customer service. The staff is described as "extremely kind" and "helpful," going "above and beyond" to assist their customers. This dedication to providing outstanding customer care appears to be a core value of the business, creating positive experiences for both vehicle purchasers and service clients. The willingness to assist a stranded student from out of town further exemplifies their commitment to helping others in need.

Another significant advantage highlighted by customers is the fairness of their pricing, particularly in the context of repair services. The reviewer who owns multiple dealerships specifically noted the "incredibly Fair" price charged for the repair of their daughter's vehicle. This transparency and commitment to reasonable pricing build trust with customers and establish Auto Master of Hickory as a reliable and ethical service provider.

Given their dual role as a dealership and service center, Auto Master of Hickory likely has a facility equipped to handle both sales and repairs. This would include a showroom or lot to display vehicles for sale and a service bay with the necessary tools and equipment for automotive maintenance and repairs. While the specific details of these areas are not provided in the reviews, the positive experiences suggest a well-run and professional operation.

The strong recommendation from an experienced individual in the automotive industry, who even suggested adding Auto Master of Hickory to local colleges' emergency repair lists for students, underscores the high level of trust and confidence they have earned within the community and beyond. This proactive endorsement serves as a powerful testament to their reliability and quality of service.

For local users in Hickory, NC, Auto Master of Hickory presents a compelling option for both purchasing a vehicle and obtaining reliable auto repair services. Their commitment to kind and helpful staff, fair prices, and exceptional customer service creates a positive and trustworthy environment. Whether you are in the market for a new or used car or need to have your current vehicle serviced, Auto Master of Hickory appears to be a business that prioritizes customer satisfaction and delivers high-quality results.

In terms of promotional information, the most compelling aspects of Auto Master of Hickory, based on the customer feedback, are: Exceptional Customer Service, with a kind and helpful staff that goes above and beyond; Fair and Transparent Pricing, particularly for their repair services; and a Positive and Efficient Experience, whether purchasing a vehicle or getting it repaired. While they may not have specific advertised promotions, the strong word-of-mouth referrals and the high praise from an industry expert serve as powerful endorsements of their business practices and customer care.

In conclusion, Auto Master of Hickory in Hickory, NC, stands out as a dual-purpose automotive center providing both vehicle sales and high-quality auto repair services. Their commitment to exceptional customer service, fair pricing, and a positive overall experience has earned them high praise from customers, including those within the automotive industry. For local residents seeking a trustworthy and reliable partner for their automotive needs, Auto Master of Hickory is a highly recommended choice.