AutoZone Auto Parts

AutoZone Auto Parts ico

(472 reviews)

Auto Repair StationsNorth CarolinaCatawba CountyHickoryU.S. Highway 70 Southwest

Catawba County . North Carolina

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  • Intro
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  • Location
  • Reviews
  • +1 828-322-7364
  • www.autozone.com
  • 504 U.S. Hwy 70 SW, Hickory, NC 28602, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM

AutoZone Auto Parts Introduce

For local users in Hickory, NC, and the surrounding communities, the AutoZone Auto Parts located at 504 U.S. Hwy 70 SW serves as a vital resource for all their automotive needs. Operating within the "Auto Repair Stations" category, this particular AutoZone branch distinguishes itself not only as a retail outlet for a comprehensive range of auto parts but also as a support system for both DIY enthusiasts and those seeking preliminary vehicle diagnostics.

You can contact this AutoZone location directly at (828) 322-7364 or +1 828-322-7364. The store maintains convenient hours, typically from 7:30 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 9:00 PM on Sundays, making it accessible for car owners throughout the week.

Environment and Accessibility

The AutoZone store at 504 U.S. Hwy 70 SW is designed to be a customer-friendly and well-organized retail space. Upon entering, customers typically find a clean, brightly lit, and intuitive layout that makes locating specific parts or navigating various product categories straightforward. The aisles are generally well-stocked and clearly labeled, helping customers quickly find what they need, whether it's for a routine oil change or a more complex repair. The emphasis on a clean and accessible environment contributes to a positive shopping experience, reducing the stress often associated with auto parts shopping. Furthermore, the mention of "Spanish friendly" staff indicates a commitment to serving a diverse customer base, ensuring that language is not a barrier to receiving excellent service.

Comprehensive Services Offered

Beyond its extensive inventory, this AutoZone branch offers a suite of valuable services that significantly contribute to its role within the "Auto Repair Stations" ecosystem. These services are designed to assist customers in diagnosing problems, performing repairs, and maintaining their vehicles effectively:

  • Free Battery Testing and Charging: A crucial service, especially for maintaining vehicle reliability, AutoZone provides complimentary in-store battery testing to assess your battery's health and free charging if it's running low. This can help prevent unexpected breakdowns.
  • Fix Finder℠ Service: When that dreaded "check engine" light illuminates, AutoZone's free Fix Finder service can help. Their knowledgeable staff can retrieve diagnostic trouble codes (DTCs) from your vehicle's computer, providing a detailed report that suggests the most likely causes and recommended parts for the repair. This service empowers customers with information before they commit to professional repair shops.
  • Loan-A-Tool® Program: For those tackling DIY repairs that require specialized tools (e.g., steering wheel pullers, spring compressors), AutoZone's Loan-A-Tool program is an invaluable offering. Customers can borrow specialty tools with a refundable deposit, saving them the cost of purchasing tools they might only use once.
  • Free Oil Recycling: Demonstrating environmental responsibility, this AutoZone location offers free recycling for used motor oil, ensuring proper disposal and reducing environmental impact.
  • Wiper Blade Installation Assistance: As highlighted in customer reviews, the staff at this AutoZone goes above and beyond, even offering to help with basic installations like changing wiper blades. This level of hands-on assistance is highly valued by customers and sets a high bar for customer service.
  • Trustworthy Advice and Bilingual Support: The customer reviews commend the staff for being "very friendly and helpful." This includes providing knowledgeable advice and guiding customers to the correct products. The note about the store being "Spanish friendly" is a significant feature, indicating that they can assist a broader range of customers effectively.
Key Features and Product Selection

The strength of any AutoZone lies in its vast product catalog, and the Hickory location is no exception. They stock a wide array of high-quality auto parts, accessories, and maintenance items for virtually all makes and models of cars, trucks, and SUVs. Key product categories include:

  • Batteries, Starters, and Alternators: From reliable Duralast and Duralast Gold batteries to essential components for your vehicle's charging and starting systems.
  • Brake Components: A comprehensive selection of brake pads, rotors, calipers, drums, shoes, and brake hardware to ensure optimal stopping performance.
  • Engine Fluids and Chemicals: Motor oils (conventional, synthetic, high mileage), antifreeze, coolants, transmission fluids, power steering fluids, and various fuel and engine additives from trusted brands like Castrol and their own Duralast line.
  • Filters and Belts: Air filters, oil filters, cabin air filters, fuel filters, and a wide range of belts and hoses for routine maintenance.
  • Ignition and Electrical Parts: Spark plugs, ignition coils, sensors, switches, and wiring components.
  • Tools and Equipment: A selection of hand tools, power tools, diagnostic scanners, and shop supplies for both professional mechanics and DIYers.
  • Wiper Blades: A variety of wiper blades for all weather conditions, with staff readily available to assist with installation.
  • Accessories and Car Care: From car wash and detailing products (including brands like Rain-X) to interior and exterior accessories, enhancing both the look and functionality of your vehicle.

AutoZone's commitment to carrying reputable brands, including their own well-regarded Duralast line, ensures that customers receive quality parts backed by warranty.

Promotional Information and Customer Savings

AutoZone regularly provides various avenues for customers to save on their purchases and enhance their overall experience:

  • AutoZone Rewards Program: This popular loyalty program allows customers to earn a $20 reward after making five purchases of $20 or more. It's free to join and provides access to exclusive offers and promotions.
  • Online Deals and In-Store Specials: AutoZone frequently features weekly advertisements, seasonal sales, and special discounts on popular items like oil changes, brake components, and batteries. These promotions can often be found on their website or by signing up for their email newsletter.
  • Online Order with In-Store Pickup: Customers can conveniently order parts online and pick them up at the 504 U.S. Hwy 70 SW store, often within an hour, saving time and ensuring product availability.
  • Free Shipping: For larger online orders, AutoZone typically offers free standard shipping, providing another way for customers to save.
  • Rebates: AutoZone often participates in manufacturer rebates on specific products, offering cash back or gift cards on qualifying purchases.
  • Military Discount: AutoZone typically offers a 10% discount for military members and veterans, acknowledging their service.

The consistent positive customer feedback, emphasizing the "friendly and helpful" staff who are willing to go the "extra mile" (like helping with wiper changes), underscores the exceptional value and service offered at this AutoZone location. It truly functions as a supportive "Auto Repair Station" by empowering customers with both the parts and the knowledge they need to maintain their vehicles confidently.

AutoZone Auto Parts Photos

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AutoZone Auto Parts Location

AutoZone Auto Parts Customer Reviews

Nice store! Very clean. Staff very friendly and helpful. I got all I need for my oil change and more. (Spanish friendly).

Oct 05, 2024 · Felix Javier

The sales Clerk was very helpful taking me to the product I called about, and even offered to help me when I asked him if he could help me change my wipers. You can’t get service like that. I forgot the gentleman name, I just want to say Thank you 🙏🏼.

Jan 12, 2025 · Helen Niles

Ann is a GREAT Manager and treats customers like friends; she’s very helpful and informative. This is my FAVORITE Auto Parts Store!!

Mar 28, 2025 · Cowboy Stone

Colby is a veteran who used to work on Apache helicopters and is a credit to AutoZone -they are lucky to have her working with them. Awesome customer service and a pleasure to talk to about what I needed for my 2014 Nissan Maxima. Listen, Autozone as always, is the best place to go for anything car related, truck related, gator related, John Deere related… You get the picture

Sep 21, 2024 · James Meler

Colby is a veteran who used to work on Apache helicopters and is a credit to AutoZone -they are lucky to have her working with them. Awesome customer service and a pleasure to talk to about what I needed for my 2014 Nissan Maxima. Listen, Autozone as always, is the best place to go for anything car related, truck related, gator related, John Deere related… You get the picture

Sep 21, 2024 · James Meler

went there to get a battery. met a great guy named jason barker. he changed the battery for me and talked to me about mutual interests. definitely will go back. recommend highly. need more people like bro

Oct 05, 2024 · Jordyn Abbott

went there to get a battery. met a great guy named jason barker. he changed the battery for me and talked to me about mutual interests. definitely will go back. recommend highly. need more people like bro

Oct 05, 2024 · Jordyn Abbott