Auto Glass of Bakersfield

Best auto glass shop hands down! Quick and reliable service, and very friendly staff. Also comes with a warranty on chip fixes. I highly recommend using Auto Glass of Bakersfield, give them a try!

Sep 25, 2024 · Ash

I contacted this company to get my cracked windshield fixed. I thought I had found a good company with good prices. They offered lower prices than most other companies in the area. They offered glass and replacement for $350. We agreed on a price and date/time to have it replaced. When it came to the day I waited for my time slot and the technician to arrive. About an hour after my designated time slot, no technician had arrived and I had not received any communication from the company. I had to contact them and inquire about no one showing up. They informed me that the piece of glass I was going to purchase had not arrived. After another hour they contacted me back and informed me they found another piece of glass and could do the replacement. Three to four hours after the agreed upon time slot, their technician showed up and began his work. After the replacement was done everything looked good and the transaction was completed. Two weeks later I noticed two small cracks at the bottom of my new windshield. Then I noticed a gap between my new windshield and the plastic component at the bottom of the windshield. I contacted the company and was told to bring my vehicle into their shop for inspection. Upon arrival an employee met me outside and within less than two minutes of looking at my windshield informed me that they could not do anything due to the cracks deriving from an “impact point”. I inquired about the gap between my windshield and plastic housing. She claimed this was normal and due to the heat. I have checked my windshield and even had the dealership inspect it for an “impact point”. Myself and the dealership could not find any “impact point” to cause the new cracks on my new windshield. I contacted the company to figure out how to have this issue fixed. I was told I would be taken care of and they would contact their distributor to see what they could do. I was told they would contact me with a resolution in a few days. Almost another two weeks went by without contact until I called once again to inquire about a resolution. I was then told they could do nothing and the issue was not their fault. I was told I could buy another piece of glass and have them replace the previously new windshield that had cracked. They offered me another piece of glass for about $300. This is how they scam you into paying over $600 for a new windshield. They claim to charge half of what their competitors offer. You end up going through more of a hassle and spending more money than their competitors. This company uses cheap glass and poor business practices to make more money off struggling people.

Aug 06, 2024 · Dylan Wiles

Amazing service! Alan was professional, kind and had my windshield replaced in less than an hour. He traveled to me and I didn't have to worry about taking time off work to get this done. They have great prices, great service and I definitely recommend them.

May 31, 2024 · Diana Fitness Bakersfield

Seems like finding very Good customer service a very good price and very good finish work is like Charlie finding the golden ticket Well……. I found find mine go get yours they have plenty

Sep 25, 2024 · Carl thibodeaux

Beyond great customer service and work. If seeking an honest company, this is it!

Mar 12, 2024 · J Vandekamp

Was only in Bakersfield for the day for work but my windshield got nailed by a rock on the freeway. I found these guys and they filled the small crack that formed and got me on my way in 15 minutes for a great price! Can’t thank them enough and love supporting small businesses like them!

Feb 28, 2025 · Ryan Freerks