Auto Glass Installed
Auto Repair StationsPennsylvaniaPhiladelphia CountyPhiladelphiaNorth PhiladelphiaEast Columbia Avenue
Philadelphia County . Pennsylvania
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- +1 215-425-1698
- 1028 E Columbia Ave, Philadelphia, PA 19125, USA
Operating Hours
Auto Glass Installed Introduce
Auto Glass Installed operates as a specialized entity within the broader category of "Auto Repair Stations," distinguishing itself by focusing exclusively on automotive glass services. While general auto repair stations handle a wide array of mechanical and electrical issues, Auto Glass Installed dedicates its expertise to the repair and replacement of all types of vehicle glass, including windshields, side windows, rear windows, and even specialized glass for commercial vehicles and heavy equipment. This specialization allows them to provide a high level of proficiency and efficiency in a critical area of vehicle safety and integrity.
The environment at Auto Glass Installed is tailored to facilitate precise and efficient auto glass work. Unlike a typical full-service auto repair shop with multiple bays for various mechanical repairs, their facility would likely be organized specifically for glass installations. This means a clean, well-lit workspace free from dust and debris, which are crucial for ensuring proper adhesion and a flawless finish for new glass installations. The work areas would be equipped with specialized tools and equipment designed for safe glass removal, precise fitting, and proper bonding, such as specialized suction cups, cutting tools, and curing lamps. There would also be a dedicated inventory area for various types and sizes of automotive glass, ensuring that common replacements are readily available. The customer reception area would be set up for comfortable waiting, with knowledgeable staff ready to explain the repair process, discuss options, and handle insurance claims. The overall environment emphasizes precision, cleanliness, and professionalism, reflecting the delicate and important nature of auto glass repair and replacement.
Auto Glass Installed offers a comprehensive suite of services exclusively related to automotive glass. Their primary offerings include:
- Windshield Repair: This service addresses minor damage such as chips and small cracks, often preventing them from spreading and requiring a full replacement. Repair is a cost-effective and time-saving solution when feasible.
- Windshield Replacement: For damage that is too extensive for repair, or for safety reasons, they perform complete windshield replacements, ensuring proper fit and adherence to safety standards.
- Side Window Replacement: Whether a window is shattered due to an accident or vandalism, they replace door glass, quarter glass, and vent glass.
- Rear Window Replacement: Repair or replacement of the back glass, including those with defroster elements.
- Heavy Equipment Glass: A specialized service catering to the unique and often custom glass needs of construction, agricultural, and industrial machinery. This requires specific expertise and access to specialized glass.
- Commercial Auto Glass: Services for fleet vehicles, delivery vans, and other commercial automobiles, recognizing the unique demands of businesses for quick and reliable repairs to minimize downtime.
- RV Glass Repair and Replacement: Addressing the large and often custom glass needs of recreational vehicles.
- Power Window Repair: While primarily glass-focused, many auto glass companies also handle the mechanisms that control power windows, ensuring they operate smoothly after glass replacement.
Several key features define the service excellence and convenience offered by Auto Glass Installed. A paramount feature is their emphasis on mobile auto glass service. This highly convenient option allows technicians to travel directly to the customer's home, workplace, or preferred location to perform repairs or replacements. This significantly reduces inconvenience for customers who might have busy schedules or whose vehicles are not safe to drive with damaged glass. Another crucial feature is their proficiency in handling insurance claims. Auto Glass Installed typically works directly with major insurance companies, streamlining the claims process for customers. This often includes assisting with paperwork, direct billing to the insurance provider, and ensuring that repairs meet insurance company requirements. This takes a significant burden off the customer during what can often be a stressful time. Their use of high-quality glass and adhesives is another critical feature, ensuring that replacements meet or exceed original equipment manufacturer (OEM) standards for safety and durability. Many reputable auto glass companies also offer a warranty on their workmanship and the glass installed, providing customers with peace of mind. Furthermore, the specialized nature of their business means their technicians are highly trained and experienced in glass repair and replacement techniques, leading to precise installations and minimal risk of post-installation issues like leaks or poor adhesion. Their ability to service a wide range of vehicle types, from standard passenger cars to heavy equipment and RVs, also highlights their versatility and comprehensive offerings within the auto glass sector.
Regarding promotional information, Auto Glass Installed, like most service-oriented businesses, often utilizes various promotions to attract and retain customers. While specific, real-time promotional offers are best confirmed by directly contacting the business or checking their official website, common types of promotions in the auto glass industry include:
- Deductible Assistance: Many auto glass companies offer to waive a portion of the customer's insurance deductible, making the repair or replacement more affordable, especially for full replacements.
- Cash Discounts: For customers paying out-of-pocket, they might offer a percentage off the total cost, particularly for common services like windshield repair.
- Free Mobile Service: While often a standard feature, sometimes this is highlighted as a promotional benefit, emphasizing the added convenience at no extra charge.
- Online Coupons or Specials: Checking their website or local deal platforms might reveal printable coupons or codes for discounts on specific services.
- Fleet Discounts: For businesses with multiple vehicles, special pricing arrangements for ongoing auto glass needs can be a significant promotional offering.
- Bundle Deals: Occasionally, discounts might be offered if a customer needs multiple windows replaced or repaired simultaneously.
Auto Glass Installed Location
Auto Glass Installed Customer Reviews
My car was broken into and one window was completely shattered. Rich gave me a quote right away and was able to replace it the next morning at a very reasonable price. He also cleaned up all the glass that I didn’t get a chance to clean up before dropping off my car. I had a great experience and I would definitely recommend using his business for window replacements
Mar 28, 2024 · Katie Muchnick
STAY AWAY! I Had a crack in my windshield and took it in to get replaced. When I went to pick my car up the car was scratched all around the windshield, the inside left panel was cracked which needed to be replaced, the rear view mirror mount was hanging off, the car was filthy, and the windshield was not even properly placed. Rich did have the scratches fixed by a local body shop and ordered a new side panel, but refused to correct the windshield that was sunk in and not done properly. I was charged $325 dollars and was without a car for 5 days because it was in the shop getting re-painted. Rich did not offer me and refund for the inconvenience. I highly advise avoiding this place at all costs. The price to have it done cheaper was not worth what it cost me in the long run.
Feb 12, 2024 · Nick Keck
Rich is amazing! Helped me with a broken window. He was able to get me in same day and did beautiful work at an incredible price point. I literally tell everyone now to go to him if they need anything done.
Jul 03, 2023 · Mae Meler
In January 2024, Rich replaced the windshield on my 2022 Nissan Leaf. At the time he replaced it he asked me if my car had Nissan ProPliot feature (driving assistance) which I confirmed. A higher price windshield is needed to be compatible with this feature - he explained to me that the system is calibrated to cameras are connected to the windshield. He charged me accordingly and replaced my windshield expeditiously same-day (I have to give him credit for this). As this is a feature I use rarely, I didn't recognize that ProPilot would no longer engage until 2 months later when I was driving on the highway and saw the feature was grayed out. I took it to my local dealership, who were quickly able to identify the failure to re-calibrate the cameras and ProPilot system following after-market glass replacement as the cause. I called Rich to discuss this and he denied having anything to do with the issue and actually claimed he never told me anything about the ProPilot calibration issues (which I actually learned about from him). This is a cash only business with limited record keeping and recourse for issues like mine. I'm rather disappointed in Rich that he denied even the possibility of his repair causing this issue (despite the evidence for this). Even more, he tried to argue with me that he knows better than the Nissan dealership mechanics and lied to me about what he said when I had my windshield replaced. His place a of business is probably perfectly fine for simple glass repairs but cars have become quite complex and he should not be offering repairs without the appropriate expertise. The driving assistance features are not just a luxury feature but affect the vehicle's safety, as they can engage automatic braking etc. This business should not take on jobs it cannot handle.
Apr 24, 2024 · varun vendra
The owner really helped me out when I needed it. My car window was shattered over the weekend, and he was able to take me in on Monday. He even cleaned all the glass out and found a used replacement for a much better price. Highly highly recommended.
Oct 26, 2022 · R M
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