Auto-Excel

Auto-Excel ico

(196 reviews)

Auto Repair StationsOhioSummit CountyAkronEast Waterloo Road

Summit County . Ohio

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Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Auto-Excel Introduce

Auto-Excel, situated at 2610 E Waterloo Rd in Akron, OH, stands as a reputable auto repair station dedicated to providing a comprehensive range of automotive services to local users. Operating within the platform category of Auto Repair Stations, which also encompasses businesses providing corresponding services or goods for sale, Auto-Excel has garnered a strong reputation for its honesty, excellent customer service, and fair pricing. While offering a full spectrum of auto repair services, Auto-Excel also functions as a place where customers can address their tire needs, making it a versatile automotive solution for the Akron community. You can reach them at (330) 733-3493 or +1 330-733-3493.

The environment at Auto-Excel is characterized by a commitment to professionalism and customer care. While specific details about the physical ambiance are not provided, the customer reviews offer valuable insights into the operational ethos. The emphasis on honesty and clear communication suggests a transparent and trustworthy service environment. The positive feedback regarding the helpfulness of the staff, even for minor issues like low tire pressure, indicates a customer-centric approach where individuals feel valued and well-cared for. The efficiency and speed of service, as highlighted in the tire repair instance, point to a well-organized and effective operation aimed at minimizing inconvenience for customers.

As a comprehensive Auto Repair Station, Auto-Excel offers a wide array of services to cater to the diverse needs of vehicle owners. Based on the provided reviews, a significant aspect of their service includes tire-related assistance. The willingness to inspect a tire with low pressure and promptly identify and repair a puncture showcases their expertise in tire maintenance and repair. This suggests that Auto-Excel not only handles routine tire services but also provides thorough diagnostics and effective solutions for tire issues, ensuring the safety and reliability of their customers' vehicles.

Beyond tire services, the reviews strongly indicate that Auto-Excel excels in general auto repair. The long-term patronage of customers, with one reviewer mentioning using their services for at least 10 years, speaks volumes about the consistent quality and reliability of their work. The praise for John and Lance, who are specifically mentioned for taking great care of their customers, highlights the personalized and attentive service provided by the team. The assurance that they only repair what needs to be done underscores their honesty and ethical approach to auto repair, building trust with their clientele.

The fair pricing mentioned in the reviews is another significant feature of Auto-Excel. Customers appreciate the value they receive for the services rendered, indicating that Auto-Excel provides high-quality repairs at reasonable costs. This commitment to fair pricing, coupled with their honest assessment of necessary repairs, makes them a preferred choice for those seeking trustworthy and affordable auto service in the Akron area. The combination of fair pricing and reliable repairs contributes to the long-standing relationships they have built with their customers.

A key feature consistently highlighted in the customer feedback is the honesty and integrity of the mechanics at Auto-Excel. Customers trust John and Lance to accurately diagnose issues and only recommend necessary repairs, eliminating concerns about unnecessary charges or services. This transparency fosters a strong sense of trust and reliability, making Auto-Excel a go-to auto repair shop for those who value ethical service practices. The peace of mind that comes from knowing your vehicle is in the hands of honest professionals is a significant draw for local users.

While the provided information does not explicitly detail all the specific auto repair services offered, the positive reviews suggest a comprehensive capability in addressing various automotive issues. Based on the general nature of auto repair businesses, it is reasonable to infer that Auto-Excel likely offers services such as oil changes, brake repairs, wheel alignments, engine diagnostics, and other common maintenance and repair services necessary to keep vehicles running smoothly and safely. The trust instilled in customers over a long period suggests a broad expertise in handling different types of automotive problems effectively.

Currently, there is no specific promotional information provided in the reviews. However, the strong emphasis on fair pricing and honest service can be considered an ongoing value proposition for customers. The trust and long-term relationships built with clients suggest that Auto-Excel focuses on providing consistent value rather than relying heavily on short-term promotions. Local users are encouraged to contact Auto-Excel directly at (330) 733-3493 or +1 330-733-3493 to inquire about any current specials or to discuss their specific automotive service needs.

In conclusion, Auto-Excel, located at 2610 E Waterloo Rd in Akron, OH, is a highly recommended auto repair station that goes beyond just providing repairs. Their commitment to honesty, fair pricing, and excellent customer service, particularly highlighted by the positive experiences with John and Lance, makes them a trusted automotive partner for the local community. Whether you need tire service or more extensive auto repairs, Auto-Excel offers a reliable and professional solution, ensuring your vehicle is in good hands. The positive reviews speak volumes about their dedication to quality and customer satisfaction, making them a top choice for auto service in the Akron area.

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Auto-Excel Location

Auto-Excel Customer Reviews

I stopped by Auto-Excel because my tire pressure was low, expecting a simple air top-off. The worker who assisted me was incredibly kind and helpful—he quickly inspected my tire and found a piece of sheet metal lodged in it! He explained the situation clearly and even gave me the average cost of a repair before proceeding, which I really appreciated. The service was fast, efficient, and professional. I was in and out in no time with my tire properly plugged. Highly recommend this shop for their honesty and great customer service!

Mar 07, 2025 · Nicole Trice

Auto Excel is an excellent auto repair business. John & Lance take great care of their customers. I’ve used them for at least 10 years. Pricing is very fair, and they only repair what needs to be done. If you are looking for good, honest mechanics, come to Auto Excel!

Mar 20, 2025 · Sharyn Bowser

Had a Battery installed It got diagnoised and replaced all within a timely manner and cost was comparable with other shops. Thanks for getting to it quickly.

May 16, 2025 · Brian Spidle

I’m new to Ohio with a used car that needed some work … I was looking for a smaller locally owned business where I could build trust and a relationship for service. I found it all at Auto Excel, they listened to my questions without “dumb woman” eye roll … I’m on the road confident that my car will help me see Ohio safely. Cheers to Lance and John Thank you

Apr 07, 2025 · Michelle Cassano

This is the second time I took my car in for service. IT WON’T BE MY LAST! The service I received has always been over 100%. Great service - great people.

Mar 17, 2025 · Mary Fiorini