Audi Fresno Parts Department

(5 reviews)

Auto Repair StationsCaliforniaFresno CountyFresnoNorth Palm Avenue

Fresno County . California

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  • Location
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  • +1 559-860-4000
  • parts.audifresno.com
  • 7121 N Palm Ave, Fresno, CA 93650, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Audi Fresno Parts Department Introduce

For local Audi owners and enthusiasts in Fresno, CA, the Audi Fresno Parts Department serves as the definitive source for genuine Audi parts and accessories. While a part of the larger Audi Fresno dealership, it functions as a specialized "Auto Repair Stations" within the context of providing essential components and related services for maintaining and enhancing Audi vehicles. This department is dedicated to ensuring that every Audi on the road receives the precise, high-quality parts it needs to perform optimally and retain its luxury status.

The environment of the Audi Fresno Parts Department is indicative of a premium automotive brand. It is typically a clean, well-lit, and organized space, designed for efficiency and customer convenience. You can expect a dedicated counter for parts inquiries and purchases, staffed by knowledgeable personnel. The inventory area, though often not visible to the public in its entirety, is meticulously managed, storing a vast array of Audi Genuine Parts. The design of the department often mirrors the sleek, modern aesthetic of Audi vehicles themselves, providing a comfortable and professional experience. Customers often have access to a comfortable waiting area within the broader dealership, complete with amenities such as Wi-Fi, refreshments, and potentially a lounge where they can relax if they are waiting for a part to be retrieved or installed. The overall atmosphere emphasizes precision, quality, and a commitment to maintaining the integrity of the Audi brand. Located at 7121 N. Palm Ave, Fresno, CA, it is easily accessible for local residents.

The services offered by the Audi Fresno Parts Department primarily revolve around providing genuine Audi components, but also extend to advisory roles and convenience features. Their core service is the sale of Audi Genuine Parts, which are meticulously designed and engineered to fit Audi vehicles perfectly and perform to factory specifications. This includes a comprehensive range of components for every system of an Audi, such as:

  • Engine Components: Spark plugs, oil filters, air filters, fuel filters, timing belts/chains, and various sensors.
  • Brake System Parts: Brake pads, rotors, calipers, and brake fluid.
  • Suspension and Steering Components: Shocks, struts, control arms, and steering racks.
  • Electrical System Parts: Batteries, alternators, starters, and various modules.
  • Body and Interior Parts: Headlights, taillights, mirrors, trim pieces, floor mats, and cargo accessories.
  • Vehicle Accessories: A wide range of accessories designed to personalize and enhance Audi vehicles, including wheel lock kits, base carrier bars, USB power chargers, and various boutique items like air fresheners.
Beyond direct sales, the parts department offers essential services like helping customers identify the correct part for their specific Audi model, often using the VIN (Vehicle Identification Number) to ensure accuracy. They facilitate online parts ordering through their website, allowing customers to search for parts by keywords, part numbers, or VIN, and place orders conveniently from home. They also work closely with the dealership's service department, ensuring that factory-trained technicians have immediate access to the necessary genuine parts for any repairs or maintenance performed on-site. For DIY enthusiasts, their knowledgeable staff can provide guidance on specific parts and their applications, empowering customers to undertake basic repairs or installations with confidence, knowing they have authentic components.

Several key features underscore the value proposition of the Audi Fresno Parts Department. The most significant feature is their exclusive focus on Audi Genuine Parts and Accessories. These parts are engineered with the same precision and quality as the original components installed in the vehicle, ensuring optimal performance, safety, and longevity. This contrasts sharply with aftermarket parts, which may not meet Audi's stringent quality standards. The expertise of their parts specialists is another critical feature; these individuals are highly trained on Audi's complex systems and can accurately identify the correct part, even for less common or older models. The integration with the dealership's service center is also a notable advantage, meaning that any part purchased for installation can be seamlessly fitted by factory-certified technicians. For customer convenience, they offer an online parts ordering system, allowing for 24/7 access to their inventory. They also provide detailed product descriptions and often offer online assistance for parts inquiries. The availability of a wide range of "Audi Collection" boutique items and lifestyle accessories further enhances the experience, catering to the brand loyalty and personal style of Audi owners. The direct association with an authorized Audi dealership guarantees authenticity and adherence to manufacturer warranties on parts, offering peace of mind to customers.

Promotional information for the Audi Fresno Parts Department often highlights the benefits of using genuine Audi parts and accessories, as well as convenience and value. Common promotional strategies include:

  • Parts Specials: Regular discounts on specific genuine Audi parts or categories of accessories. These can be seasonal (e.g., winter tire specials, summer detailing kits) or related to common maintenance items like oil filters, brake pads, or wiper blades.
  • Accessory Discounts: Special offers on various Audi accessories, such as 15% off accessories or 10% off boutique items, encouraging customization and personalization of vehicles.
  • Service & Parts Bundles: Promotions that combine parts with installation services offered by the Audi Fresno Service Department, providing a comprehensive solution at a potentially reduced cost.
  • Online Ordering Incentives: Highlighting the convenience of their online parts store and potentially offering exclusive discounts for online orders to encourage digital engagement.
  • Seasonal Maintenance Kits: Promoting bundles of parts needed for seasonal vehicle preparation (e.g., winter fluid kits, summer cooling system components).
  • Loyalty Programs: While specific to the dealership, participation in any dealership-wide loyalty programs could extend benefits to parts purchases, rewarding returning customers.
  • Warranty Emphasis: Strongly promoting the manufacturer's warranty that comes with genuine Audi parts, a key selling point over generic aftermarket alternatives.
  • Educational Content: Utilizing their website and social media to educate customers on the benefits of genuine parts, proper maintenance, and how to enhance their Audi with authentic accessories, subtly promoting their products through valuable information.
These promotions, combined with the assurance of genuine quality and expert support, position the Audi Fresno Parts Department as the preferred choice for Audi owners in the region seeking reliable and authentic components for their vehicles.

Audi Fresno Parts Department Location

Audi Fresno Parts Department Customer Reviews

Parts Department is a joke... They put you on hold and then pull up and put you back on hold like 3 time in a 10-12 min spand. The Old man is rude. But thankful Gary is not rude and was able to help

Nov 30, 2021 · Brandon Zambrano

Customer service is always excellent and they always put my mind at ease by answering my questions and making sure the problems on my car are fixed. Also meanwhile my car is getting fixed they have a loaner car so I can get to work and back. Thank you Brian, Lang and Audi for making my experience an excellent and comfortable one.

Feb 21, 2020 · Argelia England

Jul 19, 2021 · Lorenzo Lorenzo

Feb 12, 2019 · Gary Singh

Feb 08, 2019 · Karl Willis