Fresno Acura Service

Fresno Acura Service ico

(20 reviews)

Auto Repair StationsCaliforniaFresno CountyFresnoNorth Palm Avenue

Fresno County . California

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  • Intro
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  • Reviews
  • +1 559-364-9616
  • www.fresnoacura.com
  • 7250 N Palm Ave, Fresno, CA 93711, USA

Operating Hours

Monday 1:00 PM - 5:30 PM
Tuesday 1:00 PM - 5:30 PM
Wednesday 1:00 PM - 5:30 PM
Thursday 1:00 PM - 5:30 PM
Friday 1:00 PM - 5:30 PM
Saturday 1:00 PM - 5:00 PM
Sunday Closed

Fresno Acura Service Introduce

Fresno Acura Service operates as a specialized "Auto Repair Station" that also serves as a dedicated source for genuine Acura parts and accessories. As an authorized dealership service center, its primary focus is on providing factory-level maintenance, repair, and parts for Acura vehicles, ensuring that each vehicle receives care that meets the manufacturer's precise specifications. While their core expertise lies with the Acura brand, they often possess the capability and may service other makes and models as well, though their distinct advantage lies in their unparalleled knowledge and resources for Acura owners in the local area. This dual function of service and parts supply makes them an essential resource for maintaining the performance, safety, and longevity of Acura vehicles.

The environment at Fresno Acura Service is typically designed to reflect the premium nature of the Acura brand. Upon entering, customers usually find a modern, clean, and well-appointed reception area. This space is often characterized by comfortable seating, potentially offering amenities such as complimentary Wi-Fi, coffee, and refreshments, creating a relaxed and upscale waiting experience. The service bays themselves are expansive, meticulously organized, and equipped with the latest diagnostic technology and specialized tools designed specifically for Acura vehicles. Technicians work in a professional and efficient setting, emphasizing precision and cleanliness. A dedicated parts counter is a prominent feature, showcasing genuine Acura parts and accessories. The staff, from service advisors to parts specialists, are trained to be knowledgeable, courteous, and transparent, providing detailed explanations of services, part recommendations, and clear pricing. The overall atmosphere is one of professionalism, efficiency, and a commitment to delivering a superior customer experience consistent with a luxury automotive brand.

Fresno Acura Service provides a comprehensive array of services, spanning from routine maintenance to complex repairs, all supported by their genuine parts inventory. Their service offerings include:

  • **Routine Maintenance:** This encompasses all factory-scheduled maintenance items, including oil changes (using Acura-recommended oil and filters), tire rotations and balancing, multi-point inspections, fluid checks and top-offs (transmission, brake, coolant, power steering, windshield washer), and filter replacements (air, cabin, fuel).
  • **Brake Services:** Comprehensive brake inspections, pad and rotor replacement using genuine Acura parts, brake fluid flushes, and caliper service to ensure optimal stopping performance.
  • **Tire Sales and Service:** Offering a selection of recommended tires for Acura vehicles, along with mounting, balancing, rotation, and flat tire repair.
  • **Battery Testing and Replacement:** Diagnosing battery health and replacing with genuine Acura batteries, often backed by a warranty.
  • **Engine Diagnostics and Repair:** Utilizing advanced Acura-specific diagnostic tools to accurately identify and resolve issues indicated by the "Check Engine" light, addressing performance concerns, and performing complex engine repairs.
  • **Transmission Services:** Including fluid changes, filter replacements, and expert repair or replacement of Acura automatic and manual transmissions.
  • **Steering and Suspension Repair:** Addressing components like shocks, struts, control arms, and performing wheel alignments to maintain precise handling and ride comfort characteristic of Acura vehicles.
  • **Electrical System Repair:** Diagnosing and fixing issues with vehicle wiring, alternators, starters, lighting, infotainment systems, and other electronic components.
  • **Heating and Air Conditioning (HVAC) Service:** Ensuring optimal cabin climate control through diagnostics, refrigerant recharges, and component repairs.
  • **Genuine Acura Parts Sales:** A crucial aspect of their business, offering a full inventory of OEM (Original Equipment Manufacturer) Acura parts and accessories directly from the manufacturer. This ensures perfect fit, optimal performance, and maintains the vehicle's original integrity. This includes everything from engine components, brake parts, and filters to body panels, interior trim, and styling accessories.
  • **Warranty Service:** As an authorized Acura service center, they are fully equipped to perform all warranty-covered repairs on Acura vehicles, adhering strictly to manufacturer guidelines and utilizing genuine parts.
This extensive range ensures that Acura owners receive specialized care that protects their vehicle's investment and performance.

Several features make Fresno Acura Service a compelling choice for local Acura owners and potentially other vehicle owners:

  • **Acura Certified Technicians:** The most significant feature is their team of factory-trained and certified Acura technicians. These experts possess in-depth knowledge of Acura's sophisticated engineering, diagnostic procedures, and repair methodologies, ensuring work is performed to the highest standards.
  • **Genuine Acura Parts and Accessories:** The exclusive use and sale of OEM Acura parts guarantee compatibility, quality, and often come with a manufacturer's warranty, which aftermarket parts may not offer. This preserves the vehicle's original performance and value.
  • **Advanced Diagnostic Equipment:** They have access to proprietary Acura diagnostic tools and software, enabling them to pinpoint issues accurately and efficiently, especially with Acura's advanced electronic systems.
  • **Warranty Support:** The ability to perform and process genuine Acura warranty repairs is a key benefit for owners, ensuring that eligible repairs are covered and performed correctly.
  • **Customer Amenities:** Features like comfortable waiting lounges, complimentary Wi-Fi, and potentially shuttle services or loaner vehicles enhance the overall customer experience, making service appointments more convenient.
  • **Vehicle-Specific Expertise:** While they may service other makes, their deep specialization in Acura vehicles means they can often diagnose and fix complex issues that general mechanics might struggle with.
  • **Maintaining Resale Value:** Servicing an Acura at an authorized dealership with genuine parts and certified technicians can help maintain its service history and potentially enhance its resale value.
These features combine to offer a premium service experience that aligns with the quality and sophistication of the Acura brand.

For local users, Fresno Acura Service often provides various promotional incentives to encourage both new and returning customers. These promotions are typically advertised on their official website, through direct mail, or within the dealership itself. Common promotional offerings include:

  • **Service Coupons and Specials:** Discounts on popular services such as oil changes (e.g., "Acura Express Service" packages), tire rotations, battery checks, or multi-point inspections.
  • **Parts Specials:** Discounts on genuine Acura parts and accessories, encouraging owners to use OEM components for repairs or customization. This could include specific percentages off or fixed price deals on common replacement items.
  • **Tire Promotions:** Special pricing on new tire purchases, often including installation and balancing, for Acura-recommended tire brands.
  • **Seasonal Maintenance Packages:** Offers tailored to prepare vehicles for specific weather conditions, such as pre-summer AC checks or winter readiness inspections.
  • **Acura Loyalty Programs:** Dealerships may participate in Acura's loyalty programs, offering rewards or special pricing to repeat service customers or those looking to purchase new parts.
  • **Brake Service Discounts:** Promotional pricing on brake pad and rotor replacement, often highlighting the use of genuine Acura brake components.
  • **Alignment Specials:** Discounts on wheel alignment services, especially after tire purchases or suspension work.
  • **Referral Programs:** Incentives for existing customers who refer new clients to their service or parts department.
It is highly recommended for local Acura owners to regularly check the Fresno Acura Service website or contact their service and parts department directly to inquire about the most current and relevant promotions. This ensures that they can take advantage of any available savings while receiving expert, factory-authorized care for their premium vehicle.

Fresno Acura Service Photos

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Fresno Acura Service Location

Fresno Acura Service Customer Reviews

Just wanted to give a shoutout to the service staff. One of the best customer service experiences I’ve had ay any dealership in a while. Marvin, thank you for your professionalism.

Dec 07, 2024 · Eiji Yamashita

So disappointed in Acura and the service department. We had a recall on our 2016 pearl white Acura MDX. This our 2nd MDX purchased at this location. The paint was peeling off the whole top of car. We contacted and to spoke to the Service Manager Daniel and asked him about getting a car to use since it was a recall. He stated they can’t do it because they can’t loose money on giving us a car???? It’s your companies recall ….. you kept my car for 7 days and $450 dollars in rental car later my car is repainted. Why is that my responsibility???? It was not because of my use of the car but I get stuck paying because your company messed up on paint job? So disappointed in the service. This will be my last car with Acura!

Sep 24, 2023 · Jennifer Scott

The customer service here was outstanding. I am very hesitant to get my car serviced because of bad experiences. At one point I even drove to the dealership in Modesto for service on my 2019 Acura TLX. The female owner called me directly to find out how my experience was and what could be improved. It’s so nice to see a lady owned business who truly cares about their customers. I could tell that they paid attention to detail with the snacks and drinks offered in their waiting area. Every lady in the reception area gave me some kind of compliment and they were very clear about what was needed for my car that day as well as the cost of service. I’m so glad to have a service station that I trust. Also glad I can go right down the street to Fresno Acura and won’t have to drive to Modesto anymore. Will definitely be bringing my car here for regular service.

Feb 22, 2022 · Jamina J

Service center called us last minute to bring our RDX in service and to add luggage rails. The work was completed quickly and the look is very nice. Unfortunately, they passed on washing our vehicle because we just had it washed that same morning. We ended up with a much dirtier vehicle than when we arrived. It was dusty from the shop and the windows had water streaks because they rolled them down and then back up without wiping them down. They also left prints on the windshield. The sales staff has been nothing less than great. In particular, long time sales representative, Harris Prieto.

Oct 15, 2022 · Robert Diaz

The place was so dead... took them awhile just to come greet me for my vehicle service I had set an appointment for... this was on a Saturday too

Apr 17, 2024 · Ka Yang