ARTEX WINDOW TINT PPF

I’m not going to pay for a tint job that’s clearly not done right. The cuts were done unprofessionally, there are bubbles, and a lot of microfiber debris is stuck between the glass and the tint. On the pictures I will upload you will be able to see the cuts and imperfections. It is much more visible in person. I also uploaded pictures from before I dropped off my car, where you can clearly zoom in and see there’s no scratch, along with the after pictures showing the damage. On top of that, when I dropped off my car, it came back with a scratch on the front right lip. I recorded my car before dropping it off. They said it would take three hours — I dropped it off around 12 or 1 PM and didn’t get it back until 6 PM. By the time I picked it up, it was already late at night. It was too dark to properly inspect the car, and they were closing up, so I went straight home. The next day, after returning from a doctor’s appointment down the hill, I drove my EV and left my Mustang at home. When I arrived, I wanted to take a picture of my son next to my car because I admire it, and so does my son. That’s when I noticed the scratch. We’ve been reaching out to the owner through their Instagram page, but so far there’s been no helpful response, even though I’ve provided more than enough proof. Still waiting for their “surveillance” check. So for that they get 0. The photos are up you let me know if you’d pay for this job! Plus a scratch to your new car. 👎 01/8 Reply to their poorly respond- Please provide the surveillance footage and send it to my email. You’re the only ones who can review what happened. If your surveillance shows nothing happened to my car why not show me? I wasn’t planning to complain about the poor tint job, but I realize I shouldn’t settle for less. It’s clear that you had an inexperienced worker handle the job, and it shows. I’ve had my cars tinted many times down the hill, and I’ve never had issues like the ones you left behind. The flaws are very noticeable. I’d be happy to show you my other vehicles so you can see what a clean, professional tint job should look like. As for the scratch, it’s no surprise you won’t take responsibility. That’s fine—we’ll see what can be done from here. I have evidence, and it’s likely you don’t. The time frame was explained: I had a lot of overtime at work, followed by the holiday season, which delayed my follow-up. I spent time trying to figure out when the scratch could have happened, and at first, I doubted it was your shop. I thought it was in “good care” but when I went back a reviewed my photos it all points to your shop. I also just noticed that you posted a photo of my car from an angle. Do you have the full picture, or can you provide me with the surveillance video? If not, am I allowed to come in and review the footage myself? Please understand my frustration — this is a new car, and everything points to your shop. I also don’t appreciate the lack of timely responses. If this didn’t happen at your facility, it should be easy to prove that with clear footage. You must have taken photos of your work from multiple angles, including the right side, since this particular photo happens to cut off the side with the scratch. That being said Pedro(owner) I want to make it clear that I am extremely disappointed with how my concerns have been handled. I hope you understand that customers are not liars, but based on your response, it feels as though you’re implying that I am. Thank you for acknowledging that there are imperfections in the tint job done by your inexperience team i thought you’d be working on the car but you let a inexperienced person work on it as if my car was his practice. By admitting this, you’re essentially confirming that your workers delivered poor quality, which you appear to accept as standard. Given this experience, I cannot recommend your business to anyone. Accepting poor workmanship and denying responsibility for damages is not what I would expect from a “professional” service.

Jan 13, 2025 · Vick

I live in the Barstow area but got a rec from a neighbor to check this spot out. I have to say that management were definitely trying to help the customer get the best deal and make sure the tint was to my liking. Management went above and beyond for my wife’s truck, one of their tints ran out but they upgraded the tint to ceramic at the same price as the regular tint. Definitely recommend. Thanks so much for taking care of us and our truck. Cheers!

Jan 15, 2025 · Luis Ernesto Haro

I was looking to get darker shade tint for my current car, the summer sun has been brutal on the kids and myself. So I decided to stop by the shop and was greeted by Pete who was very friendly and knowledgeable. He did inform me that it will take time to remove the old tint, which I had no problem with whatsoever. Throughout the process he did keep me informed which I really appreciated. Once the car was ready, I did notice the car was washed! I was super happy with the new tint all on my windows. I’m very happy with the job done and service. I will definitely be back with the other cars we have. Thank you Pete and Pedro ! Keep it up 🙌 The waiting room is very clean, and had a mini fridge with refreshments which I thought was awesome ! 👏 As for the car I did go with the darkest tint- limo and windshield was the darkest aswell, but totally see clearly through 🙌 I’ve taken my new car My Tesla Model S and this is the only shop to get the best tint job done !

Jan 27, 2025 · Jumana Oyalade

Highly highly recommend!!! Looked around for a truly professional shop around the high desert and had trouble finding one until I found this shop. They have an extremely kind and professional demeanor they made me feel welcome and I felt that I could trust them with my BMW. They have complimentary drinks and coffee while you await the service time. The result of the work performed was top of the line perfect laser measurements and fitment. Most importantly they practice integrity and transparency. They did such a wonderful job with tinting the whole vehicle that I came back to do more business.

Jan 17, 2025 · jason taylor

Great price, fast, and great work. Totally recommend. He gave me a quick and understandable explanation of tinting choices . They tinted my brand new car and I am totally satisfied! The huge plus is I was impatient and wanted it done on a Sunday, when no other tint place was open. Awesome job! Thanks. For reference, I did 15% all windows and 50% windshield. And it's ceramic, so it won't change color after time. My pic was taken at AutoZone cause my husband was laggin' when he went to pick up my car, and I got impatient to see it! Lol

Oct 23, 2024 · Susanne Romero

Called this company on 3/23/25 to book an appointment, and they gave me a time for 11 am the next day. I specifically told them that I needed to get back to work by 2 pm. They said no problem it only takes 2 hours. I also confirmed with them the same day via Instagram. When I arrived, I was told they were behind, and they ended up notifying me at 3:49 (4hrs 39 min) that my car was ready for pickup. When I arrived, the tint installation looked great. However, when I arrived back home, I noticed a tint film cut out on my floor with blue ink on it. I then noticed on my leather seats the same blue ink. I wasn't going to leave a review, but after I saw that It pissed me off. This experience was not a good experience for me it was very unprofessional from start to finish!! If the tint didn't look as good as it does, I would rate this company as 1 star!! They do good work but are very unprofessional. I will not be bringing my other vehicle to this shop!

Apr 26, 2025 · Adrin

10/10 service. Tint came out good and was properly put on. They were able to get me in the same day I went. Great with keeping me updated on my status while I sat in the waiting area.

Apr 20, 2025 · Ashley Pablo