Antko-Duffield Collision Services

Welcome to Antko-Duffield Collision Services, a long-standing and trusted name within the "Auto Repair Stations" category, specifically specializing in collision and auto body repair for the local community. Situated in North-East Philadelphia, we have been serving the area since 1976, establishing a reputation for reliable, high-quality workmanship and personalized customer care. We understand that being involved in a collision can be a stressful experience, and our dedicated team is here to guide you through the repair process with professionalism and empathy. Our core philosophy revolves around treating every customer "as family, not just a customer," ensuring a hands-on, one-on-one approach to your vehicle's recovery.

At Antko-Duffield Collision Services, we believe that a proper repair facility contributes significantly to the quality of work performed. Our collision center is a meticulously maintained environment, designed to optimize efficiency and precision in every repair. The facility is equipped with industry-standard tools and technologies essential for modern collision repair. This includes specialized equipment like a Unibody Frame Rack with a 3 Tower Frame Machine, crucial for restoring your vehicle's structural integrity after an impact. We also utilize a Hercules 6000 lb Mid-Rise Floor Lift for various repair tasks. For paintwork, our cross-draft spray booth with daylight lighting ensures optimal conditions for achieving a flawless finish, and it's complemented by a 4-Stage Desiccant System for the spray booth, highlighting our commitment to quality. The overall environment is clean, organized, and designed to facilitate the complex process of auto body repair, from initial assessment to final detailing. We prioritize a professional atmosphere where our technicians can focus on their craft, ensuring your vehicle is repaired to its pre-loss condition in terms of both function and appearance.

Antko-Duffield Collision Services offers a comprehensive suite of services tailored to address all aspects of vehicle damage resulting from collisions. Our primary expertise lies in collision repair, handling everything from minor dents and scratches to major structural damage. We are adept at vehicle repainting and touch-up services, employing expert full-service body repair and repainting to restore your car's original aesthetic. Our technicians are skilled in straightening frames, repairing body panels, and replacing damaged components. A significant part of our service offering is our specialization in insurance claim repairs. We work seamlessly with all insurance companies and honor all insurance company estimates. Our team assists customers in navigating the often-complex insurance claim process, making it as smooth as possible. We offer free estimates for all services, ensuring transparency from the outset. Furthermore, we provide towing services to our facility, and if not covered by your insurance, we can arrange it at an estimated cost. For added convenience, we offer courtesy pick-up and delivery of your vehicle, demonstrating our commitment to full customer service. Beyond individual vehicle repairs, Antko-Duffield also provides fleet collision services to various businesses, including Philadelphia Gas Works and Fluidics Mechanical & Engineering, showcasing our capacity to handle larger-scale repair needs.

Several key features distinguish Antko-Duffield Collision Services and underscore our commitment to customer satisfaction and superior repair quality. Firstly, our status as an Insurance Claim Specialist is a significant advantage for customers. We streamline the often-daunting process of dealing with insurance companies, acting as your advocate to ensure your vehicle receives the necessary repairs. Secondly, our claim "Where You Are Treated As Family - Not Just A Customer" is not just a slogan; it reflects our operational philosophy. As a family-owned and operated business since 1976, we prioritize a "hands-on" experience, fostering direct, one-on-one communication with our customers. This personal touch is a stark contrast to larger volume collision service companies. We offer a Limited Warranty on workmanship and refinishing performed by Antko-Duffield Collision Service, covering repairs for one full year from the date of completion. This warranty provides significant peace of mind, demonstrating our confidence in the quality of our work. While we prefer not to use non-original equipment parts, we will do so if fully aware and authorized by both the customer and the insurance company, with such parts covered by a manufacturer's warranty. Our long-standing history, with 40 years under current ownership, speaks volumes about our stability, experience, and the trust we've built within the community. We also emphasize using quality materials and parts to ensure the longevity and integrity of every repair, ensuring that your vehicle is returned to a safe, pre-loss condition.

While specific, publicly advertised promotional information can fluctuate, Antko-Duffield Collision Services consistently aims to provide value and convenience to its customers. Our commitment to honoring all insurance estimates and claims already serves as a significant benefit, eliminating potential out-of-pocket surprises for customers. The provision of free estimates ensures cost transparency before any work begins, allowing customers to understand the scope and cost of repairs upfront. The added convenience of arranging towing services and offering courtesy pick-up and delivery of your vehicle are practical promotions that save customers time and hassle during a challenging period. Given our long-standing presence and family-oriented approach, we also maintain a strong focus on customer loyalty and word-of-mouth referrals. While not always explicitly advertised as "promotions," our commitment to personal service, quality repairs backed by a warranty, and transparent dealings are inherent value propositions that attract and retain customers. We encourage prospective and returning clients to directly contact Antko-Duffield Collision Services to inquire about any current offers, special packages, or personalized solutions for their specific repair needs. Our dedication to serving the North-East Philadelphia community with integrity and high-quality collision repair remains our foremost priority.