Hollywood Collision

(137 reviews)

Auto Repair StationsPennsylvaniaPhiladelphia CountyPhiladelphiaFrankfordDuffield Street

Philadelphia County . Pennsylvania

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Hollywood Collision Introduce

For local vehicle owners in the Hollywood area facing the challenges of a car accident or seeking to restore their vehicle's aesthetics, **Hollywood Collision** stands as a key service provider within the **Auto Repair Stations** category. Unlike general mechanical repair shops, Hollywood Collision specializes in the intricate process of collision repair and auto body work, focusing on returning damaged vehicles to their pre-accident condition, ensuring both structural integrity and cosmetic perfection. Their expertise is crucial for maintaining vehicle safety, value, and overall appearance after an incident.

The **environment** at Hollywood Collision is meticulously designed to support high-quality collision repair. Customers can expect a state-of-the-art facility equipped with advanced tools and technology essential for modern vehicle restoration. This includes precision frame straightening equipment, sophisticated computerized paint-matching systems within dust-free paint booths, and advanced diagnostic tools to identify hidden damage. The service bays are typically clean, organized, and optimized for efficient workflow, reflecting the detailed and precise nature of bodywork. The customer reception and waiting areas are designed for comfort and transparency, offering a welcoming space for clients to discuss their vehicle's damage, receive detailed estimates, and stay informed throughout the repair process. The overall ambiance aims to instill confidence and trust, reassuring customers that their valuable asset is in capable hands and will be restored to stringent industry standards. Many collision centers of this caliber prioritize a professional and streamlined environment to minimize the stress often associated with accident repairs.

The **services** offered by Hollywood Collision are comprehensive, specifically addressing the needs of vehicles damaged in collisions. Their primary service is **collision repair**, which encompasses a wide array of specialized procedures. This includes critical **frame straightening and alignment**, ensuring the vehicle's underlying structure is restored to factory specifications for safety and proper handling. They expertly perform **dent removal** and repair, ranging from minor dings and creases to significant body damage, often employing techniques such as traditional panel beating and sanding, as well as **paintless dent repair (PDR)** for suitable damage. A cornerstone service is **automotive painting and refinishing**, where skilled technicians meticulously prepare surfaces, mix paints using advanced computer systems for exact color matching, and apply high-quality finishes in controlled environments, resulting in a flawless, factory-like appearance. Beyond cosmetic and structural repairs, Hollywood Collision typically handles **bumper repair and replacement**, crucial components for both aesthetics and impact absorption. They also provide **auto glass replacement** for damaged windshields, side, and rear windows, ensuring optical clarity and structural integrity. For certain collision-related issues, they may also offer minor mechanical repairs, such as suspension adjustments or wheel alignments, to ensure the vehicle is fully roadworthy after bodywork. This integrated approach helps customers avoid the inconvenience of taking their vehicle to multiple shops for different repair needs.

Several key **features** distinguish Hollywood Collision and contribute to its standing as a premier auto body shop. A significant feature is their team of **highly experienced and certified technicians**. Reputable collision centers like Hollywood Collision often employ I-CAR Gold Class certified professionals, indicating that their technicians have received the highest level of industry training in collision repair techniques. This ensures that repairs are performed to the latest manufacturer specifications, particularly vital for modern vehicles with complex safety systems. Another critical feature is their **direct engagement with insurance companies**. Hollywood Collision typically works directly with most major insurance providers, streamlining the claims process for customers. This involves assisting with estimates, communicating repair plans, and handling the billing directly with the insurer, significantly reducing the administrative burden and stress for vehicle owners. Many top-tier collision centers, including this one, offer a **lifetime warranty on their repairs**, providing unparalleled peace of mind to customers for as long as they own the vehicle. This warranty is a strong testament to the quality and durability of their workmanship and the parts they use. Furthermore, the commitment to using **Original Equipment Manufacturer (OEM) parts** whenever possible, or high-quality certified aftermarket parts, ensures that the vehicle maintains its original integrity and safety standards. **Customer convenience** is also a key focus; many collision centers, including Hollywood Collision, offer amenities such as assistance with **rental car arrangements** (sometimes even providing complimentary loaner cars based on policy or availability), towing services, and regular communication updates on repair progress. This comprehensive support system aims to make the often-stressful post-accident period as smooth as possible for the client.

From a **promotional information** standpoint, Hollywood Collision actively highlights its expertise and customer-centric approach to attract local users. Their marketing often showcases dramatic **before-and-after transformations** of vehicles they've repaired, utilizing high-quality photography and video on their website and social media channels to visually demonstrate their capabilities. They frequently promote their **free repair estimates**, inviting potential clients to receive a no-obligation assessment of their vehicle's damage. Emphasizing their seamless interaction with insurance companies and their ability to handle the entire claims process for the customer is a strong selling point. Testimonials from satisfied clients, often praising the quality of their repairs, the professionalism of their staff, and the efficiency of their service, are widely featured to build trust and credibility. Local advertising through online directories, search engine optimization (SEO) for terms like "collision repair Hollywood," and potentially partnerships with local dealerships or towing services are vital for reaching their target audience. They often highlight their certifications (e.g., I-CAR, specific manufacturer certifications) as proof of their high standards. The availability of **rental car assistance** or courtesy vehicles is a significant promotional point, addressing a major concern for individuals without transportation during repairs. The underlying message in their promotional efforts is about restoring not just the vehicle, but also the customer's peace of mind, ensuring a safe, aesthetically pleasing, and stress-free return to the road.

Hollywood Collision Location

Hollywood Collision Customer Reviews

Came here on recommendation. I wouldn’t recommend this place at all. Rose was nice enough but I had to come back after the wrong light was put in my car. The light was installed but now I’m looking at my bumper and somehow it is not even installed correctly. And my Emblem FELL off of my car! The emblem is supposed to be screwed in and it wasn’t. This ended up costing me more money to replace it. Just sloppy work, the mechanics there are incompetent and it seems the cars aren’t checked before they go out. Beware. Pictures posted for proof.

May 16, 2025 · ANGEL H.

I LOVE this body shop. They all are friendly and will keep open communication while your car is there. They are trustworthy. ROSE is the BEST!! She goes above and beyond to make sure you get everything you need and deserve. She contacts and have the rental company and have your ride ready before your arrival and deals with the insurance company and their nonsense.

Feb 19, 2024 · Genira Gass

This shop was so patient with me and provided me the best service. They turned my car back to its original look. This shop is all that!! Thanks to Vanessa for her artwork and Rose for her amazing courtesy. Thanks Hollywood Collision team! 🥰

Feb 25, 2024 · Alyssa Goodwin

100/10!!! If I could rate using every star in the galaxy, I surely would! HIGHLY recommend. I love how evident everyone’s love is for what they do, and the love they simply have for you as their customer/client at Hollywood Collisions. From claim guidance to the moment I drove off their lot, I was shown consideration, understanding, patience, and compassion. There’s NO other body shop I’d trust. This is my second time needing their services and it seems the experience gets better each time. The first time someone attempted to steal my car by busting open my steering column, shattering my rear window and dinged up my passenger door; and in less than 2 mths I got my car back better than it was when i first got it off the dealership lot! The second time black ice made me swerve off the road, ruining the front of my car. There isn’t an issue they can’t fix, and i’m forever grateful for them and their generous hearts.

Feb 07, 2024 · Victoria Thornton

The folks at Hollywood have taken excellent care of both me and my vehicle, they are literally just a phone call away. Vanessa and her team are professional, accommodating and assisted with relieving additional stress caused by an accident. I would gladly recommend Hollywood Collision to anyone in need of a reliable auto body shop.

Feb 17, 2025 · A Prawl