Always Auto Glass

For residents of Davison, Michigan, and the surrounding areas in need of reliable and efficient auto glass services, Always Auto Glass stands out as a highly recommended solution. Also known as T&G Auto Glass, this local business is situated at 1146 S State Rd, Davison, MI 48423, USA, making it easily accessible for customers in the community. They can be reached via phone at (800) 829-0973 or on their mobile at +1 800-829-0973, offering convenient contact options for scheduling appointments or inquiring about services.

Always Auto Glass operates within the specialized platform category of Auto Repair Stations, with a particular focus on providing comprehensive auto glass services. This includes everything from minor chip repairs to full windshield replacements, as well as addressing issues with side windows and back glass. Their commitment to this niche ensures a deep level of expertise and dedicated service for all auto glass needs.

Always Auto Glass is located in Davison, MI, and according to available information, they are situated within the body shop of Todd Wenzel Buick GMC. This co-location can offer a streamlined experience for customers who might be dealing with broader vehicle damage that includes glass repair. While specific details about the waiting area or customer lounge are not extensively provided, the association with an established dealership suggests a professional and well-maintained environment. Their operational hours are generally Monday through Friday, 8 AM to 5 PM, with Saturday appointments available by arrangement, providing flexibility for customers with busy schedules. Furthermore, their commitment to customer convenience is highlighted by their offer of free mobile service, meaning their technicians can come to your home or office to perform repairs or replacements, eliminating the need for you to transport your vehicle to their shop. This mobile service is a significant advantage, particularly for those with severely damaged glass or limited time.

Always Auto Glass is a dedicated auto glass specialist, offering a range of services designed to address various types of vehicle glass damage. Their core offerings include:

• Windshield Repair and Replacement: Whether it's a small chip or a significant crack, they are equipped to handle both repairs and full replacements for windshields. They emphasize using high-quality materials and their technicians are N.G.A. (National Glass Association) certified, ensuring adherence to industry standards and safety.
• Side Window and Back Glass Replacement: Beyond windshields, they also provide replacement services for damaged side windows and rear windshields.
• Chip and Crack Repair: For minor damage, they utilize advanced resin injection techniques to repair chips and cracks, aiming to restore the structural integrity of the glass and prevent further spreading.
• ADAS Calibration: For modern vehicles equipped with Advanced Driver-Assistance Systems (ADAS), such as lane departure warning or automatic emergency braking, windshield replacement often requires recalibration of these systems. Always Auto Glass performs both dynamic and static calibrations to ensure these safety features function correctly after a new windshield is installed.
• Insurance Claims Assistance: They work with all insurance companies and can assist customers with deductibles and the overall insurance claim process, aiming to make the experience as hassle-free as possible.

Based on customer feedback and their stated mission, Always Auto Glass distinguishes itself through several key features:

• Speed and Efficiency: Customers frequently praise their quick response times and efficient installation processes. As evidenced by a customer review mentioning a windshield replacement just two days after a hailstorm, their ability to promptly address urgent needs is a significant strong point.
• High-Quality Workmanship: The business emphasizes using the "best products available" and ensures their urethane (adhesive) is "crash test proven within an hour of installation," highlighting their commitment to safety and durability. All their technicians are N.G.A. certified, underscoring their professional training and expertise.
• Exceptional Customer Service: A recurring theme in reviews is the friendly and professional nature of their staff, particularly mentioning the owner, Tara, for her genuine care for customers. They aim to provide "honest, quality, and value" with every interaction, striving for "a customer for life, not just a day."
• Mobile Service Convenience: As mentioned, their free mobile service adds immense value by bringing the repair directly to the customer, minimizing disruption to their day.
• Insurance Company Approval: Their quality services are approved by all insurance companies, simplifying the process for customers filing claims.

While specific current promotional offers are not detailed in the provided information, the business’s ethos itself serves as a form of promotion. Their commitment to "honesty, quality, and value" and their stated desire to create "a customer for life" are powerful attractors. The focus on customer satisfaction is paramount, with a pledge to provide "the highest level of service" and to "do things right the first time." The fact that they assist with insurance claims and offer mobile service are also significant benefits that can be considered ongoing promotional aspects, as they directly address common customer pain points in auto glass repair. The positive word-of-mouth, as demonstrated by the provided customer reviews, serves as a strong testament to their service quality and customer dedication. Customers are encouraged to contact them for free quotes and to experience their professional and friendly service firsthand.