ALL-STAR AUTOMOTIVE SERVICES, INC.

ALL-STAR AUTOMOTIVE SERVICES, INC. ico

(30 reviews)

Auto Repair StationsIllinoisCook CountyBerwyn16th Street

Cook County . Illinois

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  • Intro
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Operating Hours

Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed

ALL-STAR AUTOMOTIVE SERVICES, INC. Introduce

ALL-STAR AUTOMOTIVE SERVICES, INC. stands out as a highly reputable and well-regarded general contractor within the "Auto Repair Stations" platform category. This business specializes in providing comprehensive services for a wide array of vehicles, ensuring that local users have a reliable and trustworthy option for their automotive needs. Their consistent positive reviews and long-standing presence in various communities speak volumes about their commitment to quality service and customer satisfaction. It's clear that ALL-STAR AUTOMOTIVE SERVICES, INC. positions itself as a go-to destination for vehicle owners seeking expert care.

The environment at ALL-STAR AUTOMOTIVE SERVICES, INC. is consistently described by customers as professional, welcoming, and transparent. Many reviews highlight the friendly and knowledgeable staff, particularly mentioning individuals like Terry, Scott, and Justin, who are frequently praised for their honesty, patience, and clear communication. This suggests a business culture that prioritizes customer understanding and comfort, moving away from the often intimidating atmosphere associated with auto repairs. The emphasis on being "upfront and honest" about repairs and costs creates a sense of trust, which is a critical factor for anyone seeking auto services. Customers appreciate that they are kept informed throughout the process, with explanations of necessary repairs and associated costs provided beforehand, ensuring there are no unpleasant surprises. Some locations even provide pictures showing the status of vehicle components, enhancing transparency. This dedication to clarity and integrity contributes significantly to a positive customer experience, making the repair process less stressful and more reassuring.

As an "Auto Repair Station," ALL-STAR AUTOMOTIVE SERVICES, INC. offers an extensive range of services and goods for sale, catering to both routine maintenance and more complex repair needs. Their expertise covers a broad spectrum of vehicles, with some locations specifically noting their specialization in domestic and Asian vehicles, and others highlighting expertise in brands like Honda. The core services typically include:

  • Oil & Lube Changes: Recognizing the importance of regular oil changes for engine longevity, they use quality products, with some locations specifically mentioning Castrol Oil.

  • Brake Services: This includes pads, rotors, master cylinder, and fluid replacements, ensuring the safety and performance of the vehicle's braking system.

  • Air Conditioning & Cooling System: Services cover Freon recharges, compressor and evaporator repairs, drive belt replacements, radiator maintenance, and water pump services.

  • Electrical Systems: Diagnostic and repair services for batteries, alternators, starters, lights, fuses, and wiring.

  • Suspension and Steering: Lube chassis, shock absorber replacements, and power steering pump services are offered to maintain vehicle handling and ride comfort.

  • Tune-ups: Comprehensive tune-ups that include spark plug and wire replacements, and distributor component checks.

  • Transmission Services: Both automatic and manual transmission oil and filter changes are provided.

  • Fuel System: Services for fuel pumps, hoses, and filters to ensure efficient fuel delivery.

  • Engine Diagnostics and Performance: Advanced diagnostic tools are utilized to accurately identify and address issues, including troubleshooting "check engine" light problems.

  • Preventive Maintenance: Adhering to manufacturer-recommended schedules to keep vehicles in optimal condition and prevent costly future repairs.

  • Tire Services: Many locations offer tire sales and services, including popular brands like BFGoodrich®, Bridgestone, Dunlop, Firestone, and Mastercraft, alongside wheel alignment services.

  • Other Major Repairs: This includes more significant undertakings such as timing chain/belt replacements, engine overhauls, and transmission replacements.

Some ALL-STAR AUTOMOTIVE SERVICES, INC. locations also provide additional conveniences such as a shuttle service, though punctuality may vary depending on daily traffic. They often offer towing services as well, indicating a comprehensive approach to customer assistance in times of need.

The features that distinguish ALL-STAR AUTOMOTIVE SERVICES, INC. as a leading auto repair station are consistently highlighted in customer feedback. Foremost among these is their unwavering commitment to honesty and trustworthiness. Numerous reviews commend the mechanics and staff for being "honest," "fair," and for not recommending unnecessary repairs. This ethical approach has fostered a strong sense of loyalty among their clientele, with many customers reporting decades of reliance on their services for multiple family vehicles. Their ability to accurately diagnose problems and fix vehicles correctly on the first attempt is another frequently praised feature, saving customers time and money. The emphasis on "quality work at a fair price" resonates deeply with consumers who often fear being overcharged or receiving subpar repairs. Their experience, with some locations boasting over 30 years in business, underscores their deep understanding of automotive repair and their ability to stay current with vehicle technologies. The efficiency and timeliness of their service are also notable, with many customers reporting quick turnaround times for repairs, often within the same day for more common services. The combination of skilled technicians, often described as "knowledgeable," and the use of state-of-the-art equipment ensures that vehicles are in capable hands, leading to reliable and lasting repairs.

Regarding promotional information, ALL-STAR AUTOMOTIVE SERVICES, INC. frequently offers various discounts and special offers to attract and retain customers. While specific promotions can vary by location and time, common examples include percentage-based discounts on non-regularly priced parts and labor. Some of the promotions observed include:

  • Student Discounts: Often providing a 10% discount up to a certain cap (e.g., $50) for college students.

  • Military/Veterans Discounts: Acknowledging service members with discounts, sometimes up to 10% with a higher cap (e.g., $75).

  • Educator Discounts: Similar to student discounts, offering a percentage off services for teachers and other educators.

  • Healthcare Worker Discounts: Some locations extend discounts to employees of local hospitals or healthcare providers.

  • AAA Member Discounts: Providing discounts for AAA members, often matching military/veteran discounts.

It is important for potential customers to note that these discounts typically exclude certain items such as tires, tire services, batteries, testing procedures, fluid exchanges/flushes, and sublet services. They usually cannot be combined with other offers or coupons and must be redeemed at the time of invoice payment. Additionally, some locations may offer specific "specials" on their websites, which could include deals on routine maintenance services like oil changes or tire rotations. Potential customers are encouraged to check the specific location's website or contact them directly to inquire about current promotions, financing options, or any loyalty programs they might offer. The frequent availability of these promotions underscores their commitment to providing value to their customer base.

In summary, ALL-STAR AUTOMOTIVE SERVICES, INC. operates as a highly reputable and customer-centric auto repair station. Their detailed services cover virtually every aspect of vehicle maintenance and repair, from routine oil changes to complex engine work. The consistent positive feedback regarding their honest, transparent, and professional environment, coupled with their skilled and friendly staff, establishes them as a trustworthy partner for local vehicle owners. By offering a comprehensive suite of services and various promotional discounts, ALL-STAR AUTOMOTIVE SERVICES, INC. aims to provide not just repairs, but also a reliable and reassuring automotive experience, making them a top choice for anyone looking for quality car care.

ALL-STAR AUTOMOTIVE SERVICES, INC. Photos

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ALL-STAR AUTOMOTIVE SERVICES, INC. Location

ALL-STAR AUTOMOTIVE SERVICES, INC. Customer Reviews

Took it for a quick oxygen sensor change, and they replaced it with an old one and over charged for the part. Check engine light came back on as soon as I left the shop. Keep the money, and have a great day.

Jul 25, 2024 · God RioO

First time I used All Star in Berwyn. My experience was great. The mechanic named “Rocky” was courteous, knowledgeable, respectful and very pleasant. The price for my brake job was very reasonable and my vehicle was ready when he said it would be done. I wouldn’t hesitate to use this business again.

Jan 20, 2021 · Steve Ptaszkowski

Took a week to get an answer about a warranty when they have a sign stating that they take all warranties. Another false advertisement.

Nov 15, 2024 · Dave Niemo

My favorite mechanic Rocky recently started working here. Nice to have him back where he belongs, in Berwyn! Honest job at a wonderful price that is consistently reliable.

Dec 04, 2022 · Claudia Evans

This place is a great place to take your vehicle. They don't tell you just anything to get your money. Also, if it's something they can't fix or find on your vehicle, they will recommend you to someone or just tell you the truth.. this shop is not a rip off...

May 05, 2022 · Antwan Walker