Quality Auto Repair

Quality Auto Repair ico

(56 reviews)

Auto Repair StationsIllinoisCook CountyBerwynCermak Road

Cook County . Illinois

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Quality Auto Repair Introduce

Quality Auto Repair, located at 6619 Cermak Rd #2, Berwyn, IL 60402, USA, is a prominent establishment operating within the "Auto Repair Stations" category. They provide essential automotive services to the local community, and can be contacted via phone at (708) 749-7449 or mobile at +1 708-749-7449.

Environment and Location

Situated on Cermak Road, Quality Auto Repair benefits from a location on a major thoroughfare in Berwyn. Cermak Road is a busy commercial street, often bustling with traffic and lined with a variety of businesses. This placement makes the repair shop highly visible and easily accessible to a wide range of customers, from local residents to those commuting through the area. The "Auto Repair Stations" category implies a facility equipped with bays for vehicle work, potentially a waiting area for customers, and a space for consultations. The address indicating "#2" might suggest it's part of a larger complex or a multi-unit building, though further details are not available. The overall environment would be typical of an active automotive service center, designed to efficiently handle vehicles for repair and maintenance. Its presence on Cermak Road contributes to the comprehensive automotive services available in Berwyn, making it a convenient stop for vehicle owners.

Services Offered

As an "Auto Repair Stations" business, Quality Auto Repair is equipped to provide a wide array of vehicle maintenance and repair services. The customer reviews offer specific insight into some of their capabilities. One review highlights their ability to perform quick "tire patch" services, indicating expertise in tire repair, which is a common and essential need for drivers. Another review refers to "Cruz & his team" consistently performing "work done," suggesting a broad range of general auto repair. While an exhaustive list is not provided, typical services for such a facility would include, but are not limited to, routine maintenance like oil changes, brake service and repair, tire services (beyond just patching, potentially including sales and rotation), fluid checks and replacements, engine diagnostics, and general mechanical repairs. The positive feedback suggests they handle a variety of issues effectively, making them a go-to for general automotive needs in the area. Their ability to quickly address emergency issues like a flat tire, as described in a customer review, speaks to their practical service capabilities.

Features and Customer Experience

Quality Auto Repair stands out significantly for its exceptional customer service and the positive attributes of its team, particularly a figure named Cruz. The reviews consistently praise the staff for being "amazing," "fantastic," "very reasonable, honest & good hearted people." These glowing descriptions highlight a key feature of the shop: a strong commitment to customer satisfaction through courteous, transparent, and ethical interactions. One customer was particularly impressed by the quick and efficient tire patch, getting them "back on the road in no time," demonstrating efficiency and prompt service. The desire to give "more than 5 stars" and the strong recommendation to "everyone I know" underscore the high level of trust and satisfaction customers feel. The sentiment of happily returning for future services, even for a second car, reinforces the reliability and quality of work. Customers appreciate their honesty and the fair pricing, which are crucial factors in building long-term relationships in the auto repair industry. The personal touch and evident care for customers and their vehicles are consistently emphasized, making the repair experience positive and stress-free for many.

Promotional Information and Community Ties

While no formal promotional advertisements or specific deals are mentioned, the overwhelming positive customer testimonials are the most powerful form of promotion for Quality Auto Repair. Word-of-mouth recommendations, fueled by experiences of "fantastic customer service" and honest dealings, are invaluable in a local service industry like auto repair. Customers explicitly state they would "definitely be using you guys again" and "recommend this shop to everyone I know," which is organic and highly effective marketing. The shop's name, "Quality Auto Repair," itself acts as a promise of the standard of work customers can expect. Being located on Cermak Road, a major commercial artery, provides inherent visibility and accessibility within the Berwyn community. The consistent positive feedback on their character and service—being "reasonable, honest & good hearted people"—builds a strong reputation and fosters deep community ties. Their commitment to getting customers "back on the road" quickly and efficiently, as seen in the tire patch example, further strengthens their image as a reliable and trustworthy local business.

Quality Auto Repair Photos

Quality Auto Repair 0
Quality Auto Repair 1
Quality Auto Repair 2
Quality Auto Repair 3
Quality Auto Repair 4
Quality Auto Repair 5
Quality Auto Repair 6
Quality Auto Repair 7
Quality Auto Repair 8
Quality Auto Repair 9

Quality Auto Repair Location

Quality Auto Repair Customer Reviews

Me and my sister were doing electrical work out this was for our company and ended up running something over on the way to the next job, came across this place along the way. An amazing man (who I didn't catch a name) patched our tire in no time and got us back on the road! An amazing little repair shop with fantastic customer service. If our work truck ever has an issue again out in this area we will definitelyl be using you guys again. Wish there was more than 5 stars to give you! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Happy I'm going to make it to my concert 🤘🤘🤘

Apr 23, 2025 · michelle reardon

I’ve been taking my car to Cruz & his team for about a year or so & I’m always satisfied with the work done! They’re very reasonable, honest & good hearted people. This is the second car I’ve taken there now & I am happy with the service as always. I recommend this shop to everyone I know. I will definitely continue returning! :)

Feb 10, 2025 · Bellas

I had a horrible experience at this auto repair shop. I was charged $700 for brake replacement and related repairs. After picking up my truck, I was informed that some noise was normal as the components settled in. However, just two months later, my truck has developed a loud noise that resembles a helicopter. I believe this businesssoulr not be open!!!!!!!!!

Dec 10, 2024 · Dulce Sanchez

I had a truly terrible experience with Quality Auto Repair. I brought my car in for an oil change and some other necessary repairs, but it turned out to be a nightmare. When my car started having problems again, I returned to the shop, and they revealed that they hadn't even changed the oil. The oil was black and old, showing that they had done nothing. Their service was abysmal, and I strongly advise against going to this shop.

Nov 07, 2023 · Angel Tamariz

GREAT SERVICE!! Highly recommend to anyone needing car repairs or an oil change. Cruz and his team did a great job on my Chevy Cruze and quick service as well. Thanks again Quality Auto Repair.

Sep 13, 2023 · LadyJ Kelley