Agee's Auto Parts

Located at 1450 Radford Rd in Christiansburg, Virginia, Agee's Auto Parts operates as an Auto Repair Station, primarily functioning as an auto parts store with a significant inventory of used auto parts alongside some new components. Based on customer reviews, Agee's Auto Parts is known for its welcoming atmosphere, fair pricing, and helpful staff, making it a long-standing resource for local vehicle owners seeking both budget-friendly used parts and the option of new parts when needed.

The environment at Agee's Auto Parts is described by a long-time customer as "very good" and "a more welcoming used part store" than any other they have visited. This suggests a customer-friendly atmosphere where individuals feel comfortable and valued. While the physical layout of the store is not detailed, the positive comments about the welcoming nature imply a space where staff are approachable and willing to assist customers in finding the parts they need. The mention of both used and some new parts suggests that the store likely has designated areas for different types of inventory, allowing customers to browse and locate the items relevant to their repair or maintenance projects.

The primary service offered by Agee's Auto Parts is the provision of a wide range of auto parts, with a particular emphasis on used components. This can be a significant advantage for customers looking for cost-effective solutions for their vehicle repairs, as used parts are typically priced lower than new ones. The first reviewer notes that "If they have it you will get it at a fair price," indicating that Agee's strives to offer competitive pricing on their inventory. In addition to used parts, the store also carries "some new parts," providing customers with the option to purchase new components when a used alternative is not available or preferred. This dual offering makes Agee's a versatile resource for various automotive needs.

Beyond simply selling parts, the staff at Agee's Auto Parts appear to play a crucial role in the overall customer experience. Charlie and Everett, who work at the front counter, are specifically commended for their "great job of customer service." This suggests that the staff are knowledgeable, helpful, and dedicated to assisting customers in finding the correct parts. The review also mentions two young men who helped load a transmission, indicating a willingness to provide practical assistance beyond just over-the-counter service. This level of support can be particularly valuable for customers who may need help handling or transporting larger or heavier parts.

A key feature of Agee's Auto Parts is its extensive inventory of used parts, which can be a significant benefit for budget-conscious customers or those working on older vehicles where new parts may be difficult to find or prohibitively expensive. The long-standing presence of the store in the community, as highlighted by the customer who has been going there for their entire adult life, suggests a reliable and consistent source for used auto parts over many years. The availability of "some new parts" alongside the used inventory provides a convenient one-stop shop for a broader range of automotive needs.

The fair pricing mentioned in the positive review is another important feature, indicating that Agee's Auto Parts aims to provide value for money to its customers. This can build customer loyalty and encourage repeat business, as evidenced by the long-term patronage of one reviewer.

However, it is important to acknowledge all feedback to provide an objective introduction. One of the reviews, while praising the customer service at the front counter and the helpfulness of the young men who loaded the transmission, also mentions a negative experience where the caps were not put on the transmission, resulting in an oil leak in the back of the vehicle. This incident highlights the importance of attention to detail in all aspects of service, including the preparation of parts for transport. While this appears to be an isolated incident mentioned in the context of otherwise positive interactions, it is a part of the available feedback and should be noted.

Promotional information for Agee's Auto Parts is not explicitly mentioned in the provided reviews. Auto parts stores, both those specializing in used and new parts, may occasionally offer discounts on specific items, seasonal sales, or other promotions to attract customers. To inquire about any current promotions or special offers at Agee's Auto Parts, local users should contact them directly at (540) 382-2477 or +1 540-382-2477. They may also have information about promotions available at their physical location.

In conclusion, Agee's Auto Parts in Christiansburg, VA, is presented as a well-regarded Auto Repair Station that primarily functions as a used auto parts store, also offering some new parts. Known for its welcoming atmosphere, fair prices, and helpful staff, particularly Charlie and Everett at the front counter, Agee's has been a long-standing resource for the local community. While one instance of oversight in preparing a part for transport was noted, the overall sentiment from a long-term customer is overwhelmingly positive, emphasizing the store's value as a reliable source for both used and new auto parts. Local users seeking cost-effective used parts or the convenience of purchasing new parts from a welcoming establishment should consider Agee's Auto Parts for their automotive needs and are encouraged to contact them directly for specific inquiries or to learn about any current promotions.