Advanced Collision Repair

Rick and his crew did it again! Brought our Honda Civic in for some minor bumper work. No matter how small Rick and the team at Advanced Collision Repair treated the work like it was a big project. The entire experience from start to finish was well executed and efficient. The entire team at 'Advanced Collision Repair' are pros. This is our 4th visit to ACR for a different vehicle and they've never let us down. Thank you ACR!!!

Oct 01, 2024 · Joao da Silva

A pickup truck backed into my driver door on my 2023 Mach E. I was very upset so I asked local Escondido ford dealer for their body shop. They referred me to Advanced Collision on Autopark way. I'm glad they did. Outstanding job on my door. Matched paint perfect and body work fantastic. Never tell it's not original. John was great and the people are very nice to deal with. Facility is very clean and cozy waiting office. Can't say enough about their business A very happy customer.

Nov 05, 2024 · Richard Tucker

I recently had my car repaired at Advanced Collision Repair and I couldn't be more impressed! From the moment I walked in, the staff was friendly and professional. John McClure was my point of contact and he truly made the experience exceptional. He took the time to provide a clear estimate, explained what options I had to repair my car and kept me updated throughout the entire process. Not only did they do outstanding work (my car looks brand new again) but they even offered to pick me up when the repairs were finished. This place is a rare gem. Highly recommend!

Sep 27, 2024 · Gabriella O'Brien

About a year ago we had the front bumper on our F250 repainted due to rock chipping and a few cars "touch parking"... we were advised to spend some extra money and have the bumper sanded all the way do to ensure a smooth "new" appearance which we did...at the time the truck came back and looked great. A month or so ago we noticed that the paint on the bumper was just pealing off in small sections in several locations on the bumper. Since it was under warranty we took it back and John came out and looked it over. After a few minutes he confirmed they had an issue with one of their previous painters and possibly some of the paints. He pointed out that since we had "done it right" the first time that the repair would be under warranty and they they would "take it all the way down" and we were covered. We get scheduled to come in a few weeks later and during check in the young lady used the exact same wording, warranty, all the way down etc... so we dropped it off without any reservations. A few hours later I get a call from John telling me that unless we pay them $250 to "take it down" it will "not look good" when we're done. They only intend to sand it in the few areas where the paint peeled even though there is obvious adhesion issues. Needless to say I was a bit upset, at no time during the previous two meetings was additional costs ever brought up even as they stood there looking at it. He tried to accuse us of using a high pressure "pressure washer" to wash the car... no way. We occasionally take it through Costco but usually hand wash it ourselves. So they "bait & switched" us into paying for work that was under warranty because otherwise it would "look bad"... we were about to ask them to paint the side of our Tesla as it had a deep scratch but with this business ethic, or lack thereof, there is no way we will ever bring them another car nor will we be recommending them. We felt totally betrayed and taken advantage of. They told us we had the same warranty but at this point if the paint falls off the truck again I would pay to start all over with a reputable company. Avoid this place, it's not that they have questionable ethics, it's that they have none at all... Advanced Collision did reply.. here's my response.. Thank you for your reply.. and yes I did authorize the additional amount because, as you said, it wouldn't look good unless we did... kind of had us over a barrel. And I find it disconcerting that two employees inspected the bumper and it wasn't until the paint rep looked at it that you "discovered" the chips.. which by the way, you identified when we first put it in... regardless... the entire process in retrospect seemed contrived particularly when you accused me odd using a pressure washer on the vehicle as a way of explaining the peeling paint...

Aug 09, 2024 · Mark Evans

So happy with the service I received from Advance Collision Repair. The manager John was awesome and was always available when I called. The quality of work on my truck was excellent. Daisy is awesome. Totally a great experience through this process. I found my go to place

Jun 06, 2024 · Carl Wickham

Can't say enough about Advanced! They are everything you want in a body shop. Honest, quality work and family owned. My family has been coming here for years. They keep in contact with updates along the way and are very efficient. I had to bring my car in recently for a hit and run while it was parked. my frost time dealing with an "accident" and they made it easy. They even made my car look like new again!!

Apr 18, 2025 · Savannah Simental

I was rear ended and the entire back end of my car was destroyed. The whole team did an incredible job replacing and rebuilding my car to brand new condition. I highly recommend Advanced Collision Repair for your accident repair needs.

Apr 03, 2025 · Jerome Kahele

5 Star Service! We have had three vehicles serviced here in the last several years and the service has been outstanding! Thank you John for making a stressful event go so smoothly!

Mar 18, 2025 · Jennifer Paull