Advance Auto Parts

Advance Auto Parts ico

(113 reviews)

Auto Repair StationsWest VirginiaMason CountyPoint PleasantViand Street

Mason County . West Virginia

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  • +1 304-675-1000
  • stores.advanceautoparts.com
  • 814 Viand St, Point Pleasant, WV 25550, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

For anyone in need of automotive parts, accessories, or basic car care services, Advance Auto Parts stands as a prominent and widely recognized "Auto Repair Station" within the broad category of automotive retail. While not a traditional mechanical repair shop that performs extensive vehicle repairs, Advance Auto Parts serves as a critical hub for both the "Do-It-Yourself" (DIY) customer and professional installers, providing the essential goods and some accompanying services necessary for vehicle maintenance and light repairs. As one of North America's leading automotive aftermarket parts providers, Advance Auto Parts has a vast network of stores, ensuring accessibility for local users across numerous communities. This introduction will provide a detailed overview of Advance Auto Parts, covering its typical store environment, the services and goods it offers, its distinguishing features, and common promotional information, all based on widely available public information.

The environment of an Advance Auto Parts store is designed for easy navigation and efficient product selection, catering to both the experienced mechanic and the novice DIYer. Stores are typically well-lit, organized, and clean, with clearly marked aisles and product categories. The layout prioritizes accessibility to a vast inventory of parts and accessories. Customers can expect to find a front counter staffed by knowledgeable team members who are often able to assist with part identification, offer advice, and provide information on various automotive topics. While there isn't a traditional waiting lounge for vehicle service as found in a repair shop, the in-store experience is focused on quick transactions and self-service convenience, aided by staff expertise. Many stores feature digital terminals or kiosks that allow customers to look up parts by vehicle make, model, and year. There's also an emphasis on providing a comfortable and secure space for customers to browse and make their purchases. The continuous optimization of their retail footprint, including the development of larger "market hubs" with significantly more SKUs, further enhances the in-store environment by increasing immediate parts availability.

Advance Auto Parts, despite not performing extensive repairs, offers a wide array of goods and services that are indispensable to the automotive aftermarket. Its primary offering is an extensive inventory of automotive replacement parts, accessories, batteries, and maintenance items for a diverse range of vehicles, including domestic and imported cars, vans, SUVs, and light and heavy-duty trucks. Key goods and services typically include:

  • Extensive Parts Inventory: This is the core of their business. They stock a wide variety of parts including:
    • Brake System Components: Brake pads, rotors, calipers, brake fluid, and related hardware.
    • Engine & Drivetrain Parts: Spark plugs, oil filters, air filters, fuel filters, belts, hoses, water pumps, alternators, starters, and engine oils.
    • Batteries: A comprehensive selection of car batteries, including their own DieHard brand, known for reliability.
    • Steering & Suspension Components: Shocks, struts, control arms, and tie rods.
    • Lighting & Electrical: Headlights, taillights, bulbs, fuses, and wiring.
    • HVAC Components: A/C refrigerants, compressors, and cabin air filters.
    • Wiper Blades: A wide selection for various vehicles.
  • Automotive Accessories: Car care products (waxes, cleaners), floor mats, seat covers, air fresheners, and other interior/exterior enhancements.
  • Tools & Equipment: Hand tools, specialized automotive tools, jacks, jack stands, and garage equipment, including a popular Loaner Tool Program where customers can borrow professional tools for a refundable deposit.
  • Free In-Store Services: This is a significant added value. These services often include:
    • Battery Testing & Installation: Free testing of automotive and marine batteries, and free installation with purchase on most vehicles.
    • Check Engine Light Scanning: Free engine code scanning on most OBD II vehicles to help diagnose issues. (Note: While they scan, they refer customers to professional technicians for comprehensive diagnosis).
    • Starter and Alternator Testing: Free testing of these components on or off the vehicle.
    • Wiper Blade Installation: Free installation of new wiper blades with purchase (front and rear).
    • Oil and Battery Recycling: Free recycling of used motor oil and old automotive batteries, with a potential gift card for battery recycling.
  • Convenient Pickup & Delivery Options: Free in-store and curbside pickup typically available in 30 minutes for most in-stock products, and free home delivery (often within 3 hours) in select markets.

Several key features distinguish Advance Auto Parts as a leading retailer in the automotive aftermarket. A primary feature is its vast and diverse inventory, allowing both DIYers and professional mechanics to find nearly any part they need for a wide range of vehicle makes and models. The company’s strategic optimization of its retail footprint, including the development of larger "market hubs," is further enhancing parts availability and speed of service, with some hubs stocking 75,000 to 85,000 SKUs compared to typical stores' 20,000-25,000. The emphasis on customer convenience is evident through their robust online ordering system, offering in-store pickup, curbside pickup, and rapid home delivery options. The free in-store services (battery testing/installation, check engine light scanning, wiper installation, tool loaner program, recycling) are a significant value-add, empowering DIY customers and providing quick solutions to common problems. Advance Auto Parts also focuses on providing a helpful and knowledgeable staff, investing in training to enhance the customer experience. Their proprietary brands, such as DieHard batteries and Carquest parts, offer reliable and often cost-effective alternatives to OEM parts, backed by the company's reputation. The company's commitment to sustainability, including robust recycling programs for oil and batteries, is another notable feature, appealing to environmentally conscious consumers.

Regarding promotional information, Advance Auto Parts is highly active in offering various deals and incentives to its customers. While specific promotions change regularly, common strategies include:

  • Online Promotion Codes & Coupons: Frequent discounts on online orders, often requiring specific codes for percentages off (e.g., 15% off any order, 20% off $100+) or dollar amounts off specific purchase thresholds. These are often highlighted on their website and through email subscriptions.
  • Monthly Sales Ads & Circulars: Regular flyers or online ads featuring discounts on popular categories like oil change bundles, brake components, and seasonal maintenance items.
  • Speed Perks Loyalty Program: A rewards program that allows customers to earn "Perks" (points) on qualifying purchases, which can be redeemed for discounts on future orders (e.g., $5 off a $20+ order, $20 off a $50+ order). This program incentivizes repeat business.
  • Rebates & Sweepstakes: Occasional mail-in rebates on specific products or sweepstakes for larger prizes.
  • Free Shipping Offers: Common for online orders above a certain threshold (e.g., free shipping on orders over $35).
  • Bundle Deals: Promotions for buying related items together, such as oil and oil filter bundles, or discounts when purchasing specific brake pads with rotors.
  • Holiday & Seasonal Sales: Significant sales events tied to major holidays (e.g., Black Friday, Cyber Monday, Memorial Day) or seasonal needs (e.g., "Spring's Best Deals" on maintenance must-haves).
  • Referral Programs: Incentives for customers who refer new friends or family members to shop at Advance Auto Parts.
  • Affiliate Programs: For online marketers, the affiliate program offers commissions for referring sales to the Advance Auto Parts e-commerce site.

It's important for local users to regularly check the official Advance Auto Parts website, sign up for their email list, and join their Speed Perks program to stay informed about the latest and most relevant promotional offers. In essence, Advance Auto Parts functions as an expansive "Auto Repair Station" in the sense that it equips and supports both DIY mechanics and professional installers with a vast selection of parts, convenient services, and valuable expertise, all aimed at keeping vehicles running reliably and efficiently.

Advance Auto Parts Photos

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Advance Auto Parts Location

Advance Auto Parts Customer Reviews

Great customer service. Went in looking for windshield wipers. The gentleman at the desk got them for me and put on the proper adapter so it would fit on our vehicle. (I didn’t bring the vehicle that needed the wipers). In my opinion, he went above and beyond. Their customer service is why I’ll keep going back.

Jan 09, 2025 · Dane Diemer

Had what I needed good price good service

May 11, 2025 · Ron Hill

Great people over here, very helpful and friendly.

Feb 02, 2025 · Robert Johnson

I needed a new battery for my pickup truck. The staff were great and they installed the new battery without any difficulty. The problem wasn't directly their fault, but the battery cost over $200. The last time I bought a car battery they were in the $60-70 range.

Jan 19, 2024 · Joseph Taylor

Stopped in to have our battery/alternator/starter checked after having to jump our truck 2 starts in a row. Battery and alternator both checked good. Starter wasn't making the normal zing sound like when it has a dead spot but the employee was certain the starter was our issue and helped me figure out why it only had issues every few months before but repeatedly that day. They didn't have one in stock there but he was able to give us tips on what to do to work around it until we made it back to WI. After searching the F150 forums online that night to see if others had similar issues, I discovered that when towing, some starters seem to overheat which causes them to not crank over until they have a chance to cool down. Employee was spot on with his faulty starter assessment and his tips helped us finish our trip without any more jumper cables.

Sep 25, 2023 · Char Mertes