Advance Auto Parts

Advance Auto Parts ico

(230 reviews)

Auto Repair StationsPennsylvaniaWayne CountyHonesdaleTexas Palmyra Highway

Wayne County . Pennsylvania

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  • Intro
  • Photos
  • Location
  • Reviews
  • +1 570-253-7354
  • stores.advanceautoparts.com
  • 1194 Texas Palmyra Hwy, Honesdale, PA 18431, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

Located at 1194 Texas Palmyra Hwy, Honesdale, PA 18431, USA, Advance Auto Parts is a prominent and widely recognized auto parts store serving the Honesdale community. As a branch of a leading national automotive aftermarket parts provider, this location is a go-to resource for both do-it-yourself (DIY) customers and professional installers seeking quality automotive components, accessories, and tools. You can reach them by phone at (570) 253-7354 or via mobile at +1 570-253-7354 for assistance and inquiries.

While some platforms may categorize Advance Auto Parts under "Auto Repair Stations" due to its comprehensive role in the automotive ecosystem, its primary function is as a retail and supply hub for automotive parts. The store provides the necessary goods and some light services to facilitate vehicle maintenance and repair, rather than performing extensive mechanical repairs itself.

Environment and Accessibility

The Advance Auto Parts store in Honesdale is conveniently situated on Texas Palmyra Hwy, a location that is generally easy to access for residents of Honesdale and surrounding areas. As part of a national chain, the store's exterior and interior are typically designed to a consistent standard, ensuring a familiar and efficient shopping experience. The layout is usually well-organized, with clearly marked sections for various types of parts, chemicals, and accessories, allowing customers to easily find what they need or browse the extensive inventory.

The environment is geared towards a quick and practical experience. There's a dedicated counter where knowledgeable staff assist with part lookup, order fulfillment, and offer advice. While there isn't typically a dedicated comfortable waiting area as you might find in a full-service repair shop, the focus is on efficient service to get customers the parts and information they need promptly. The accessibility of the location on a main road further enhances convenience for drivers.

Services and Goods for Sale

Advance Auto Parts - Honesdale offers a comprehensive array of goods for sale, covering nearly every aspect of vehicle maintenance and repair, alongside a suite of convenient in-store services:

  • Extensive Parts Inventory: They stock a wide variety of automotive replacement parts for numerous vehicle makes and models. This includes, but is not limited to, brake pads and rotors, alternators, starters, water pumps, spark plugs, car batteries, oil filters, air filters, cabin air filters, and various engine and chassis components.
  • Automotive Fluids and Chemicals: Customers can find a full selection of motor oils (conventional, synthetic, blends), transmission fluids, brake fluids, coolants, power steering fluids, fuel additives, cleaners, degreasers, and car care products.
  • Tools and Equipment: The store provides a range of tools for both professional mechanics and DIY enthusiasts, from basic hand tools and wrenches to specialized diagnostic equipment, jacks, stands, and more.
  • Accessories: A variety of automotive accessories are available, such as car organizers, floor mats, seat covers, lighting solutions, and performance parts.
  • Free In-Store Services: A significant feature of Advance Auto Parts is their offering of complimentary services designed to assist customers directly. These include:
    • Battery Testing and Installation: Free testing of your car battery, starter, and alternator (on or off the vehicle) to diagnose charging system issues. If you purchase a new battery, they often offer free installation for most vehicles.
    • Wiper Blade Installation: If you purchase wiper blades from them, the staff will typically install them for free.
    • OBD-II Engine Light Scanning: They can scan your OBD-II vehicle for diagnostic trouble codes (DTCs) if your check engine light is on, providing basic insights into potential issues. For more complex diagnoses, they can refer you to a local technician.
    • Loaner Tool Program: Customers can borrow specialized tools for their repairs with a refundable deposit, saving them from having to purchase expensive tools for a one-time job.
    • Oil and Battery Recycling: They provide a convenient and environmentally responsible way to dispose of used motor oil and old batteries for free.
  • Online Ordering with In-Store or Curbside Pickup: Customers can conveniently order parts online through the Advance Auto Parts website or mobile app and pick them up in as little as 30 minutes at the Honesdale location via in-store or curbside pickup.

These services complement their product offerings, making Advance Auto Parts a valuable resource for maintaining and troubleshooting vehicles.

Features and Customer Experience

The Advance Auto Parts in Honesdale is noted for several features that enhance the customer experience:

  • Convenient Location: Being on Texas Palmyra Hwy makes it easy for local residents to access, saving time on trips for parts.
  • Friendly and Knowledgeable Staff: Customer reviews often highlight the helpfulness and expertise of the staff. They are appreciated for providing advice, looking up parts, and even assisting with installations, as seen in the example of the wiper blade installation. This "NAPA Know How" type of assistance is a key benefit for DIY customers.
  • Extensive Inventory: The store aims to have "all the parts you'll need," minimizing the need for customers to visit multiple locations for different components. This broad selection is crucial for quickly resolving vehicle issues.
  • Practical Free Services: The complimentary services like battery testing, wiper installation, and OBD-II scanning add significant value for customers, helping them save time and money on basic maintenance tasks.
  • Efficiency: The ability to quickly resolve simple issues like wiper blade replacement and the option for quick online order pickups contribute to an efficient customer experience.

While customer reviews for this specific location are generally positive, it's worth noting that, like any large chain, individual experiences can vary. However, the provided reviews emphasize the positive attributes of helpful staff and convenient services.

Promotional Information

Advance Auto Parts, as a national chain, frequently offers various promotions and discounts, which would typically apply to the Honesdale location. These can include:

  • Weekly or Monthly Sales Ads: Featuring discounts on specific categories of parts, chemicals, or accessories.
  • Online Coupons and Promo Codes: Often available on their website or through coupon sites, providing percentage discounts on online orders (e.g., 10-25% off).
  • Rebates: Manufacturer rebates on certain products, particularly batteries, motor oils, or specific brand-name parts.
  • Advance Auto Parts Speed Perks Rewards Program: A loyalty program that allows customers to earn points on purchases, which can then be redeemed for discounts on future orders. New members often receive an initial discount.
  • Bundle Deals: Special pricing when purchasing related items, such as an oil and filter bundle, or brake pads and rotors.

For the most current promotions, customers are encouraged to visit the official Advance Auto Parts website (shop.advanceautoparts.com), sign up for their email list, or check in-store for advertised specials. The Honesdale store's phone number, (570) 253-7354, is also a direct line to inquire about specific deals or part availability. The convenience of their location, coupled with the helpfulness of their staff and the availability of free in-store services, forms a strong value proposition for the Honesdale community.

Advance Auto Parts Photos

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Advance Auto Parts Location

Advance Auto Parts Customer Reviews

Convenient to get to, friendly/ knowlegable staff. They have all the parts you'll need.

Nov 20, 2024 · sp d

Something as simple as wiper blades seems may turn into a dilemma when they are replaced. The gentleman did the research, offered, then removed and installed all three for me. Thanks.

Oct 18, 2024 · Mark Jacobsen

I asked if I could receive a call when my brake pads come in . The guy said sure and that they will arrive at 3oclock today . So 5 olock came and no call . I tried calling several times and was put on hold . After 5 minutes I hung up cause I know I would get no service. So I decided to drive from NY to pick them up . The brake pads did not come in and I got no call . You guys need to be more professional and have better customer service. Don’t say 3pm today when it’s tomorrow. And don’t tell me your to busy to answer the phone when I already paid for my parts .

Jul 15, 2024 · monk chief

Just wanna make sure everyone knows there’s a no return policy. Don’t let Them sell you on more than you actually need. When I asked to see where it says no returns I was told to go look by the door. When I saw nothing the cashier was gone. Then I asked someone to show me and they said they haven’t put up the new sign yet. What a joke, staff clearly don’t care about their customers and are completely fine with just making stuff up to get you out the door.

Oct 04, 2023 · Fife

Have been here 4 times now and they have yet to get me the parts needed. Each time I was told either "sorry, it was discontinued and we can't get it anymore" or "dealer only item". I was able to get the parts at another local store every time. I won't be visiting this store again.

Sep 15, 2023 · Barbara Bresee