Advance Auto Parts

Advance Auto Parts, situated at 453 Park Blvd in Rogersville, TN, serves as a local auto parts store operating within the platform category of Auto Repair Stations. This location provides a diverse range of automotive parts, accessories, and tools to cater to the needs of both individual vehicle owners and professional mechanics in the surrounding area. As part of the national Advance Auto Parts chain, this store aims to offer a broad inventory and varying levels of customer service to support vehicle maintenance and repairs.

Functioning as an auto parts retailer within the Auto Repair Stations network, Advance Auto Parts in Rogersville acts as a crucial resource for those seeking necessary components for vehicle upkeep and repair services. While the store's primary function is the sale of parts rather than direct repair services, it plays an integral role in the automotive service ecosystem by supplying the required materials. Customers can visit the physical store to browse and purchase a wide variety of automotive components essential for keeping their vehicles running.

The environment of Advance Auto Parts in Rogersville is that of a standard auto parts retail store. Customers can expect to find aisles stocked with a wide array of automotive parts, including batteries, filters (oil, air, fuel, cabin), brakes (pads, rotors, calipers), engine components, electrical parts, lighting, chemicals and fluids, tools, and various automotive accessories. The store layout is designed to facilitate both self-service browsing and interaction with store associates for assistance in locating specific parts. The availability of staff to help customers identify the correct parts based on their vehicle's specifications is a key aspect of the service offered.

The primary service provided by Advance Auto Parts is the retail sale of automotive parts and supplies. The store maintains a significant inventory to accommodate a wide range of vehicle makes and models, covering both domestic and foreign vehicles. Customers can purchase parts for routine maintenance tasks, such as oil changes, fluid top-offs, and filter replacements, as well as components needed for more extensive repairs, including brake system overhauls, engine repairs, and electrical system troubleshooting. Additionally, the store typically stocks a variety of automotive tools and equipment suitable for both DIY enthusiasts and professional technicians.

A notable feature of Advance Auto Parts is its affiliation with a large national chain. This often provides access to an extensive inventory and a well-established supply chain, potentially leading to a wide availability of parts and competitive pricing. The chain also frequently offers online ordering with in-store pickup options, adding convenience for customers who prefer to research and order parts online before visiting the store. Furthermore, Advance Auto Parts often has various promotions and discounts available to customers, which can be a significant benefit.

Examining the provided customer reviews offers insights into the customer experience at this specific location. One review expresses significant dissatisfaction, detailing an instance where a part was stated to be available for pickup by a specific time but ultimately was not. The reviewer highlights the wasted time and the broken promise of availability, suggesting potential issues with inventory management or communication within the store. This negative experience underscores the importance of accurate information and reliable service in the auto parts retail sector.

In contrast, another review provides a highly positive account, recommending the store for its "wonderful customer service." This reviewer specifically praises an employee named Joe, noting his knowledge and exceptional helpfulness in locating parts. The reviewer states that Joe "went above and beyond" to assist them, indicating that some employees at this location are dedicated to providing excellent customer support. This positive feedback suggests that while there may be inconsistencies in service, there are also staff members who are committed to providing a helpful and knowledgeable experience.

Considering these contrasting reviews, potential customers might experience varying levels of service quality at the Advance Auto Parts in Rogersville. While some interactions may be positive and helpful, as indicated by the praise for the employee Joe, there is also the possibility of encountering issues related to inventory accuracy and fulfillment, as highlighted by the negative experience regarding part availability. Therefore, it may be prudent for customers to confirm part availability and pickup times carefully when interacting with the store.

As an auto parts store within the Auto Repair Stations category, Advance Auto Parts in Rogersville serves as a convenient local resource for obtaining automotive parts and supplies. The store's location at 453 Park Blvd makes it accessible to residents of Rogersville, TN, and the surrounding areas. The provided phone numbers, (423) 921-9787 and +1 423-921-9787, offer a direct means for customers to contact the store to inquire about part availability, store hours, or any ongoing promotions.

Regarding promotional information, the provided text does not contain details of specific promotions at this Rogersville location. However, Advance Auto Parts, as a national chain, typically offers various promotions, discounts, and loyalty programs. These can include percentage-off deals, instant rebates on specific products, and rewards programs for frequent customers. Local customers are advised to check the Advance Auto Parts website or inquire at the Rogersville store directly about any current promotions or loyalty programs that may be available to them. Auto parts retailers often have seasonal sales events and discounts on commonly purchased items like oil, filters, and batteries.

In conclusion, Advance Auto Parts in Rogersville, TN, functions as a local auto parts supplier within the Auto Repair Stations network, offering a wide range of automotive parts, accessories, and tools. Customer experiences appear to vary, with some praising the excellent customer service provided by specific employees, while others have reported issues with inventory accuracy and fulfillment. Local users can visit the store at 453 Park Blvd or call (423) 921-9787 for inquiries about parts and potential promotions. It is recommended that customers clearly communicate their needs and confirm critical details such as part availability to ensure a satisfactory experience. The store serves as a valuable resource for the local automotive community, providing access to a broad selection of parts backed by a national chain.