Parts City Auto Parts - Smith Auto Parts

(186 reviews)

Auto Repair StationsTennesseeHawkins CountyRogersvilleColonial Road

Hawkins County . Tennessee

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  • +1 423-272-7686
  • www.partscityauto.com
  • 342 Colonial Rd, Rogersville, TN 37857, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed

Parts City Auto Parts - Smith Auto Parts Introduce

For individuals and professional automotive technicians in the local community, Parts City Auto Parts - Smith Auto Parts serves as an accessible and comprehensive destination within the "Auto Repair Stations" platform category. This categorization signifies its role not just as a retailer of auto parts but also as a crucial link in the chain of automotive repair and maintenance services. Parts City Auto Parts, often operating as independently owned and operated stores under the Parts City banner, aims to provide a wide selection of quality parts and knowledgeable service to both do-it-yourself enthusiasts and professional repair shops. This detailed introduction will objectively explore the typical environment, the extensive range of goods and services available, the distinguishing features, and any common promotional information associated with Parts City Auto Parts - Smith Auto Parts, based on the general operational model of the Parts City network.

The environment at Parts City Auto Parts - Smith Auto Parts is generally characterized by a practical and organized retail layout, designed for efficient customer service. Upon entering, visitors will likely find a well-lit and clearly structured space, with aisles logically arranged to display various automotive components. The primary focus of the store's layout is to facilitate easy Browse and quick retrieval of parts. A central service counter is a prominent feature, where trained staff are typically available to assist customers with part identification, order processing, and answering technical questions. While not as expansive as some larger chain stores, Parts City locations often maintain a strong focus on cleanliness and order, ensuring that the vast inventory is well-managed and accessible. The atmosphere aims to be welcoming and helpful, catering to both seasoned mechanics who know exactly what they need and novice DIYers seeking guidance. Parking facilities are usually convenient and sufficient to accommodate customer vehicles. The overall environment emphasizes functionality and efficiency, providing a reliable source for automotive parts without unnecessary frills, a common characteristic of local and regional auto parts distributors serving their community effectively. This practical setup supports the quick turnaround often required by both professional repair shops and individuals performing their own maintenance.

As a key player within the "Auto Repair Stations" category, Parts City Auto Parts - Smith Auto Parts offers an extensive inventory of goods and a suite of services designed to meet diverse automotive needs. The core of their offering is a comprehensive selection of **replacement auto parts** for a wide range of vehicle makes and models. This includes, but is not limited to:

  • **Braking Systems:** A full array of brake pads, rotors, calipers, brake hoses, master cylinders, and associated hardware.
  • **Engine Components:** Filters (oil, air, fuel, cabin), spark plugs, ignition coils, belts, hoses, water pumps, fuel pumps, and various sensors.
  • **Electrical System Parts:** Automotive batteries, alternators, starters, lighting components (headlights, tail lights, bulbs), and wiring.
  • **Suspension & Steering:** Shocks, struts, control arms, ball joints, tie rod ends, and power steering components.
  • **Heating & Cooling:** Radiators, thermostats, water pumps, fans, and air conditioning components.
  • **Drivetrain:** CV axles, universal joints, and transmission fluids.
Beyond fundamental replacement parts, Parts City Auto Parts - Smith Auto Parts typically stocks a variety of **automotive chemicals and fluids**, including motor oils (conventional, synthetic, blends), antifreeze, transmission fluids, brake fluids, power steering fluid, and a range of cleaners and additives. They also offer an assortment of **accessories** such as floor mats, car care products, detailing supplies, wiper blades, and truck accessories like hitches and towing equipment. For those who prefer to perform their own repairs, the store is a valuable source for **tools and equipment**, from basic hand tools and specialized automotive tools to diagnostic scanners and shop supplies. While Parts City Auto Parts is primarily a parts retailer, its classification under "Auto Repair Stations" also implies its crucial role as a supplier to local professional repair shops, enabling them to perform services by providing timely access to necessary components. Some locations might offer basic services such as battery testing or wiper blade installation as a courtesy to customers, further enhancing their role in the automotive service ecosystem.

Several features distinguish Parts City Auto Parts - Smith Auto Parts and contribute to its appeal to local users. A key feature is the **accessibility and availability of parts**. As part of a larger distribution network, Parts City stores generally have efficient access to a broad inventory, meaning that even if a specific part isn't immediately in stock, it can often be ordered for quick delivery. This minimizes downtime for repairs, which is critical for both individuals and repair shops. Another significant feature is the **knowledgeable staff**. Employees at Parts City locations are often experienced in the automotive industry, providing valuable assistance to customers in identifying the correct parts, offering installation tips, and sometimes even providing basic diagnostic advice. This personal touch and expertise are highly valued by customers who may not be professional mechanics. The focus on **quality parts** is also a distinguishing characteristic; Parts City aims to supply parts that meet or exceed OEM specifications, ensuring reliability and performance for the end-user. Furthermore, the ability to cater to both **retail (DIY) customers and wholesale (professional garage) accounts** is a testament to their comprehensive service model. They often have dedicated services for commercial clients, including delivery services and specialized pricing. The competitive pricing strategy, aiming to offer good value for quality parts, also positions them favorably in the local market. The overall emphasis is on providing reliable parts and support, making them a trusted resource for automotive maintenance and repair needs in the community.

Promotional information from Parts City Auto Parts - Smith Auto Parts often focuses on value and seasonal needs, designed to attract both individual consumers and professional accounts. Customers can typically expect to find **monthly or seasonal sales flyers** highlighting discounts on popular maintenance items or components relevant to the time of year. For instance, in spring, there might be promotions on air filters or AC system components, while in winter, battery deals or anti-freeze sales would be common. Specific examples of promotions could include a percentage off on a range of brake parts, a rebate on certain brands of motor oil, or special pricing on automotive tools. **Loyalty programs** or discounts for professional installers are also common, incentivizing repeat business and strengthening relationships with local garages. Parts City Auto Parts locations may also run **local advertisements** in community newspapers, online directories, or through social media channels, showcasing their inventory and expertise. While not as extensive as major national chains in terms of broad marketing campaigns, the localized nature of their promotions often makes them highly relevant to the community they serve. Customers are encouraged to visit the Parts City Auto Parts website and look for the "Specials" or "Promotions" section, or inquire directly at the Smith Auto Parts location for the most current offers, as these can vary by store and change periodically. These promotions are designed to ensure that customers receive quality parts at competitive prices, reinforcing the store's commitment to being an affordable and reliable local resource for automotive care.

In conclusion, Parts City Auto Parts - Smith Auto Parts functions as a vital and accessible "Auto Repair Station" within the local community. Its environment is structured for efficient parts procurement and knowledgeable customer service. The store boasts an extensive inventory of quality replacement parts, fluids, accessories, and tools, catering to a wide range of vehicles and automotive needs. Key features include the availability of a broad product line, the expertise of its staff, and its crucial role in supporting both individual DIYers and professional repair shops. Promotional efforts regularly provide discounts and value, making it a competitive choice for automotive components. For anyone needing reliable parts or seeking assistance with their vehicle's maintenance and repair, Parts City Auto Parts - Smith Auto Parts stands as a dependable local partner, committed to helping keep vehicles running smoothly and safely.

Parts City Auto Parts - Smith Auto Parts Location

Parts City Auto Parts - Smith Auto Parts Customer Reviews

We looked everywhere for a specific bearing and everyone had to order it. Smiths Auto came through for us and had 4 in stock. Also huge appreciation to Marks auto. We didn't even know smiths auto existed until they found the bearing for us.

Nov 04, 2024 · Candice Wallen

Mark is a nice feller and tries his best to help you. He’s worked there all of his life. Everybody that comes in is like family where they’ve been going to him for so long. Highly recommend.

May 07, 2024 · K H

Exceptional parts and knowledgeable service at a reasonable price!

Jun 13, 2019 · Robert J. Vlcek

They carry all types of automotive parts. If u have rotors that need work you can bring them in and the place will work on them for $12.50 each, which is the best price for many many many miles. They have great customer service, care, and sales . I've heard nothing but great things about them and their work. I highly recommend. Keep up the great work and thank you

Nov 14, 2023 · Maru :]

As good as it gets....great job Mark

Mar 05, 2025 · Michael Patterson