Advance Auto Parts

I walked into store to get a single item off the shelf and was never greeted by anyone. The were 3 employees behind the counter but all them were too busy to help because they were all on their phones. Customer service takes backstage to TikTok…

Apr 06, 2024 · chris morton

Cheap ass products just bought a visor for my windshield, and it's ripped at the top. Just walked out of the store and had not even opened it yet v

Oct 19, 2024 · Calvin J. Lindsay

Sad to see the old staff go. The new staff is unpleasant as hell, and it has ruined my last few visits. Some will leave if you ask more than one inquiry; some won't even try to get the answer for you; some were completely unresponsive; and one actually sold me a faulty component and I was like, "Really? As soon as I open the box, the part fell apart. Former workers were really helpful, but at this point it's just a depressing struggle to keep anyone on staff there.

Oct 23, 2023 · James Young

I went in Saturday morning to get help with windshield wipers. A storm was in the forecast, but it had not started. I’ve never changed them on my car since I just got it this year. The salesman REFUSED to help me and got and attitude when I requested he assist me to put the wipers on. If he would have been kind and gave an explanation, I would not make a point to write this review. Instead he responded, “oh absolutely not, I will not be going outside in the rain”. Again, it was not yet raining, but was due to start in the hour. Horrible customer service. As a salesperson myself, I was incredibly disappointed.

Apr 03, 2023 · Julie Moody

I purchased a battery just one year ago die hard and it felt me already went to the store and no store can find the battery being placed in my vehicle. My receipt has faded so I am left with a bad battery that no store will replace. I have the battery with has a bar code on it. No advance auto has a computer that store the part you purchase. FyI don't put receipt in warm spot or you want get your warranty on your purchase because they all have there own computer systems

Oct 28, 2023 · Greg Everett

Very very very poor customer service…never mind the fact short guy with black hair didn’t greet any customers. I waited at the counter for at least 5 minutes without him saying anything…not even a “I will be right with you”! All I needed was my battery tested which he finally said he couldn’t do because he was the only one in the store at the moment, which is understandable.

Apr 23, 2025 · Twon Harrison