Action Cycles

Action Cycles is an independent, family-owned and operated motorcycle dealership located at 1174 Fort Campbell Blvd, Clarksville, TN 37042, USA. With over 50 years in business, it is known as the oldest motorcycle shop in Clarksville. The store can be reached at (931) 648-1151 or +1 931-648-1151.

Operating within the "Auto Repair Stations" platform category, Action Cycles provides a variety of services and goods specifically tailored for motorcycle and ATV enthusiasts. Their commitment to the riding community is reflected in their long-standing presence and specialized offerings.

Based on customer feedback, the environment at Action Cycles has received varied descriptions. Some patrons have noted a cluttered and unkempt interior, with visible trash and bugs in certain areas, and a prevalent odor of cat urine. These observations suggest a need for significant improvement in terms of cleanliness and organization. The presence of multiple cats throughout the store, described as "poorly cared for," has also been highlighted as a concern by some customers, contributing to the overall impression of the shop's upkeep.

Action Cycles presents itself as a full-service motorcycle dealership, offering a comprehensive range of services for various makes and models, including Harley Davidson, Honda, Kawasaki, Suzuki, Yamaha, and most European brands. Their service department boasts certified technicians experienced in motorcycle maintenance and repair. Key services include:

• OEM and Aftermarket Parts: The store supplies a wide array of original equipment manufacturer (OEM) and aftermarket parts for motorcycles and ATVs. If a specific product isn't readily available, they are willing to order it for customers.

• Apparel & Gear: Riders can find a selection of apparel and gear from authorized brands such as Oakley, GoPro, Spy, Scorpion, Icon, and Bell, among others.

• Tire Sales and Installation: Action Cycles sells and installs new motorcycle and ATV tires. They are an authorized Dunlop Motorcycle Tires Pro Dealer, which may offer customers access to exclusive rebates on Dunlop tires. Tire installations often include computerized spin balancing, and they offer free brake inspections with every set of tires installed. However, some customer reviews mention issues with tire installation, including reported damage to wheels and spongy brakes after service.

• Service Inspections: General inspections for motorcycles to ensure they are road-ready.

• Oil & Filter Changes: Routine maintenance services to keep bikes running smoothly.

• Ultrasonic Carburetor Cleaning: A specialized service for thoroughly cleaning carburetors.

• Tune-Ups: Comprehensive adjustments and maintenance to optimize engine performance.

• Exhaust Systems: Installation and service of various exhaust systems.

• Dyno Tuning: Action Cycles is noted as the area's only Certified Dynojet Tuning Link Center. This means their technicians have received advanced fuel injection and Tuning Link training from Dynojet Research. They sell and install Power Commanders and perform Dyno tuning using the latest Dynojet Dyno, software, and techniques to safely and reliably tune motorcycles.

• LED Lights: Installation of LED lighting for motorcycles.

• Pick-up & Delivery Service: For added convenience, Action Cycles offers pick-up and delivery services for motorcycles needing work.

• Chinese Motorcycle Parts: They also cater to owners of Chinese motorcycles by providing relevant parts.

• Longevity and Experience: As the oldest motorcycle shop in Clarksville, with over 50 years of operation, Action Cycles emphasizes its extensive experience in the motorcycle industry.

• Specialized Tuning: Their certification as a Dynojet Tuning Link Center is a key feature, highlighting their capability for advanced fuel injection and performance tuning.

• Authorized Dealer: Being an authorized dealer for major tire brands like Dunlop and apparel brands like Oakley, GoPro, and Icon suggests access to a variety of quality products.

• Family-Owned: The business is family-owned and operated, which often implies a personalized approach to customer service, though recent reviews suggest varying experiences.

Action Cycles advertises "deep discounts" on various items, including tires, exhaust systems, helmets, jackets, and other gear. They also promote specific tire specials, such as deals on Maxxis Roxxzilla for ATVs/SXS and Dunlop American Elite for cruisers. These promotions often involve special pricing for tire sets, including mounting and computerized spin balancing. They also offer a free brake inspection with every set of tires installed.

The shop's operating hours are Tuesday to Friday from 10:00 AM to 5:30 PM, and Saturday from 10:00 AM to 4:00 PM. They are closed on Sundays and Mondays. Customers are encouraged to call ahead to schedule an appointment for the fastest service.

While Action Cycles highlights its decades of experience and specialized services, recent customer reviews offer a critical perspective. Concerns have been raised regarding the safety and quality of work, with one customer reporting a razor blade slice on a newly installed tire and spongy brakes after a service. Another customer detailed wheel damage after a tire mounting and balancing service, which the shop reportedly denied fault for. These incidents, as reported by customers, suggest potential issues with attention to detail and customer care.

Furthermore, the physical environment of the store has been a point of contention for some, with descriptions of uncleanliness, clutter, and a strong cat odor impacting their experience. These observations suggest that while the business offers specialized services, the overall customer experience may be affected by these environmental factors.

Prospective customers may wish to consider these reported experiences, especially concerning service quality and the shop's environment, when deciding whether to utilize Action Cycles for their motorcycle and ATV needs. It is always advisable for customers to communicate their expectations clearly and inspect work thoroughly upon completion.