Action Auto Glass

Welcome to Action Auto Glass, your specialized auto repair station located at 2263 Judson St SE, Salem, OR 97302, USA. While categorized under Auto Repair Stations, Action Auto Glass focuses primarily on providing comprehensive auto glass services, including windshield replacement and repair, to vehicle owners in the Salem area. You can reach them directly at (503) 375-3000 or via mobile at +1 503-375-3000.

Based on the glowing reviews from real customers, Action Auto Glass stands out for its exceptional service, quality workmanship, and a strong commitment to customer satisfaction. One customer recounts a proactive and honest experience where the team identified rust forming above their old windshield. This demonstrates a level of attention to detail that goes beyond simply replacing the glass, ensuring the long-term integrity of the vehicle. The customer appreciated being informed of this potential issue, allowing them to address it before the new windshield was installed. The subsequent quick and efficient installation process, where the customer was able to watch, further highlights their professionalism and speed. The customer's confidence in the quality of the installation ("definitely wont leak") speaks to their expertise.

Another customer raves about the exceptional friendliness and helpfulness of David and Bailey, describing them as "some of the nicest guys I’ve ever met in my entire life." This underscores the positive and welcoming customer service experience at Action Auto Glass. The customer was also highly impressed with the quality of the replacement windshield, stating that it was "even better than the original windshield my car came with." This speaks to the high standards of the products they use. The feeling of trust experienced by the customer is particularly noteworthy in the auto repair industry, and their declaration as a "new customer for life" and strong recommendation highlight the positive impact of Action Auto Glass. The customer specifically praises their "top tier quality for windshields and customer service."

A significant feature mentioned in the reviews is their promotional offering of "free crack repairs when you buy a windshield from them." This is a valuable benefit for customers, providing added security and potential cost savings down the line. The enthusiastic closing remark ("So happy! 😊") encapsulates the overall positive sentiment of the customers who have experienced the services at Action Auto Glass.

Considering its specialization within the Auto Repair Stations category, the environment at Action Auto Glass likely includes a clean and organized workshop equipped with the specialized tools and materials required for safe and effective auto glass replacement and repair. This would include equipment for removing and installing windshields and other auto glass, as well as the necessary adhesives and sealants to ensure a proper and leak-proof fit. The fact that a customer was able to watch the installation process suggests a transparent and potentially customer-friendly layout of their facility.

The primary services offered by Action Auto Glass center around all aspects of vehicle glass. These likely include: windshield replacement for all makes and models, repair of minor chips and cracks in windshields, replacement of other auto glass such as side windows and rear windows, and potentially services related to window tinting or other glass treatments (though not explicitly mentioned). The proactive identification of rust issues suggests they may also offer or be knowledgeable about related bodywork concerns that could affect the integrity of the windshield installation.

Key features of Action Auto Glass, based on the overwhelmingly positive customer feedback, include their exceptional customer service (highlighted by the friendliness and helpfulness of their staff like David and Bailey), high-quality windshield replacements that may even exceed original equipment standards, quick and efficient service, transparent operations (allowing customers to observe the work), and a valuable promotional offer of free crack repairs with a windshield purchase. Their attention to detail, such as identifying and informing customers about underlying issues like rust, further distinguishes them.

The prominent promotional offering of free crack repairs with a windshield purchase is a significant benefit for local users. This not only provides immediate value but also offers long-term peace of mind, knowing that minor damage can be addressed without additional cost. This promotion, combined with the consistently praised quality of their work and customer service, makes Action Auto Glass an attractive option for windshield and auto glass needs in Salem.

For local users in Salem, OR, in need of windshield replacement or auto glass repair, Action Auto Glass comes highly recommended based on the overwhelmingly positive customer experiences. Their commitment to providing top-tier quality in both their products and their service, coupled with their friendly and helpful staff and valuable free crack repair offer, makes them a standout choice within the Auto Repair Stations category for auto glass needs. The trust and satisfaction expressed by their customers speak volumes about their reliability and expertise.

The proactive approach to identifying and addressing potential issues like rust demonstrates a commitment to the long-term well-being of the vehicle, not just the immediate glass replacement. This level of care and attention to detail can save customers from future problems and expenses. The combination of high-quality products, efficient service, and exceptional customer care makes Action Auto Glass a preferred provider for windshield and auto glass services in the Salem area.

In conclusion, Action Auto Glass in Salem, OR, offers premier windshield replacement and auto glass repair services characterized by exceptional customer service, high-quality products, efficient workmanship, and a valuable free crack repair promotion. The positive testimonials from satisfied customers underscore their commitment to excellence and make them a top choice for local residents seeking reliable and trustworthy auto glass services.