Action Auto Body
- Overview
- Intro
- Photos
- Location
- Reviews
- +1 503-362-9992
- www.actionautobodysalem.com
- 1145 Cordon Rd NE, Salem, OR 97317, USA
Operating Hours
Action Auto Body Introduce
As a prominent establishment within the "Auto Repair Stations" platform category, **Action Auto Body** specializes in the meticulous art of collision repair and automotive body restoration. Unlike general mechanical repair shops that focus on a vehicle's internal components, Action Auto Body concentrates on repairing damage to a vehicle's exterior, chassis, and structural integrity after an accident. This introduction aims to provide local users with a comprehensive overview of Action Auto Body, covering its typical environment, the extensive range of services it offers, its distinguishing features, and any available promotional information, all based on objective information found online.
The environment at an Action Auto Body facility is typically characterized by a blend of specialized workshops and customer-focused areas. The repair bays are often equipped with advanced machinery, such as sophisticated frame straightening equipment, modern paint booths with controlled environments, and precision welding tools. These areas are designed for high-precision work, ensuring that vehicles are restored to their original specifications and safety standards. Cleanliness and organization within the repair areas are generally emphasized, reflecting the careful and detailed nature of bodywork. For customers, there is usually a dedicated reception and waiting area, designed to be comfortable and professional. This space often facilitates discussions with service advisors, who can explain the repair process and insurance claims. The overall atmosphere strives to be one of empathy and efficiency, understanding that clients visiting an auto body shop are often dealing with the aftermath of an unforeseen accident. The facility aims to inspire confidence in their ability to restore the vehicle not just cosmetically, but also structurally and safely.
Action Auto Body's services are extensive, primarily focused on restoring vehicles damaged by collisions or other exterior incidents. As an "Auto Repair Station" specializing in bodywork, their core offerings begin with **collision repair**, which encompasses a wide array of services necessary to bring a damaged vehicle back to its pre-accident condition. This includes **structural diagnostics and repair**, often involving computerized frame straightening to ensure the vehicle's integrity. They perform **body panel replacement and repair**, addressing issues with fenders, doors, hoods, trunks, and bumpers. **Paint services** are a cornerstone of their work, utilizing advanced systems like the B.A.S.F. Glasurit Paint System for expert color matching and high-quality refinishing, which often comes with warranties ranging from limited to lifetime. For smaller cosmetic issues, Action Auto Body typically offers **minor dent and scratch removals**, including techniques like **paintless dent repair (PDR)**, which can remove dents without disturbing the original paint. They also handle **auto glass repair and replacement** for windshields, side windows, and rear windows. Beyond accident-related damage, some locations may offer services such as **spot painting** for smaller areas, or **vehicle restoration** for older or classic cars requiring extensive body and paint work. A crucial aspect of their service is often their ability to **work directly with all insurance companies**, streamlining the claim process for customers and ensuring a smooth repair experience. They also typically provide goods for sale in the form of replacement parts, ensuring that only OE-quality or certified aftermarket components are used in repairs.
Several features make Action Auto Body a preferred choice for vehicle owners requiring body and collision repair. A paramount feature is their team of **highly trained and certified technicians**. Many Action Auto Body locations pride themselves on having technicians who are **ASE, I-CAR, and R-M Paint certified**, and some may even be part of specific manufacturer-certified repair networks, such as General Motors. These certifications indicate a deep understanding of modern vehicle construction, repair techniques, and painting processes, ensuring that repairs meet industry standards and often manufacturer specifications. The use of **state-of-the-art auto body repair equipment**, including advanced diagnostic systems, frame machines, and paint booths, allows for precision and quality in every repair. **Free consultations and second opinions** are commonly offered, providing transparency and allowing customers to understand the scope of work and estimated costs without obligation. Many locations emphasize their ability to work seamlessly with **all insurance companies**, simplifying the often-complex claims process for the vehicle owner. Convenience features like **same-day and walk-in services** for minor repairs can also be a significant advantage. The provision of **limited or lifetime warranties** on their workmanship and paint services offers peace of mind to customers, demonstrating confidence in the quality and durability of their repairs. Furthermore, their commitment to customer service, often reflected in positive testimonials emphasizing polite staff, clear communication, and timely updates, is a key differentiator.
In terms of promotional information, Action Auto Body, similar to other service providers in its category, frequently utilizes various marketing strategies to attract and assist customers. One common promotion is **discounts on deductibles**, where they might work with clients on payment arrangements or even waive part of the deductible, especially during challenging times, as noted by some online sources. **Website-specific discounts** are also observed; for instance, some locations offer a discount for mentioning their website when scheduling an appointment. **Discounts for seniors, active military personnel, and veterans** are often available, recognizing the contributions of these community members. Seasonal promotions, specific to bodywork needs (e.g., rust repair specials before winter, or detailing offers after winter), might also be periodically introduced. Free estimates are a standard offering that serves as both a service and a promotional tool, allowing potential customers to get a clear understanding of repair costs without commitment. To stay informed about current promotions, local users are encouraged to visit Action Auto Body's official website, check their social media channels, or inquire directly with their nearest facility. These promotions are designed to make high-quality collision repair more accessible and to provide added value to customers navigating the often-stressful process of vehicle damage repair.
Action Auto Body Location
Action Auto Body Customer Reviews
Such a wonderful family owned business! I was given more options to repair my vehicle, compared to he bigger companies. They are so honest and down to earth. They have that nice old fashioned customer service you rarely see anymore. I would highly recommend taking your vehicle here!
May 18, 2025 · B R
Family owned and operated body shop; the Bogle family will take good care of you & your vehicle.
Sep 11, 2024 · Rebecca Bond
This shop is fantastic! They came in with an estimate under their competition (in some cases the estimate was less than half!) and they got me on their calendar right away. The car was ready a day before it was promised, was washed, and looked like new. The workmanship is highly professional. On top of all that, the owners allowed me to drop-off and pick-up after their normal business hours. This hard-working family has been serving Salem for decades. I could not recommend them more!
Jul 28, 2021 · Alan deMeurers
This place is outstanding! The owners, Rick and Tanna are very caring and compassionate people. They are very understanding and will work with you and your budget. I had a sunroof leaking problem and Kyle went above and beyond to fix it. These guys are awesome. The work they do is definitely quality work. I would and have highly recommended them to people
Jan 08, 2018 · Nancy Polley
Professional, friendly and quick. The door lock had stopped working. They took a look at in case it was something minor at no charge. They ordered the part, which came in quickly and then they installed it at a reasonable price. Unlike the dealer who wanted to charge $120 just to "diagnose", what was a straightforward situation, and who knows what additional mark up. They are all very friendly with a sweet dog to boot.
Nov 12, 2018 · Nancy Almand
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