Ace Transmissions

Auto Repair StationsMichiganKent CountyGrand RapidsNorth ParkPlainfield Avenue Northeast
Kent County . Michigan
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- +1 616-238-0338
- www.acetransmissions.com
- 3435 Plainfield Ave NE, Grand Rapids, MI 49525, USA
Operating Hours
Ace Transmissions Introduce
Ace Transmissions operates as a highly specialized "Auto Repair Station," dedicating its expertise primarily to the intricate world of vehicle transmissions and drivetrains. Unlike general automotive repair shops that handle a wide array of vehicle systems, Ace Transmissions hones in on this critical component, offering in-depth diagnostics, repair, and rebuilding services. This specialization positions them as the go-to experts for local users facing transmission-related issues, ensuring a higher level of precision and knowledge for these complex repairs. Their focus on this often-misunderstood part of a vehicle underscores their commitment to providing expert solutions for a crucial aspect of vehicle performance and longevity.
The environment at Ace Transmissions is typically geared towards highly specialized automotive work, reflecting the complexity of transmission systems. While the specific aesthetics of individual shops may vary, the core is usually a dedicated workspace equipped with specialized tools and diagnostic equipment essential for pinpointing and resolving transmission issues. Technicians are often deeply experienced and highly trained in transmission mechanics, possessing a nuanced understanding of both automatic and manual transmissions, as well as associated drivetrain components. The emphasis in such a specialized environment is on precision and attention to detail. Customers can expect a focused and professional approach, where the diagnostic process might be more extensive to accurately determine the root cause of transmission problems. The goal is to provide clear, informed explanations of the necessary repairs, given that transmission work can often be significant. While comfortable waiting areas may be present, the true value of Ace Transmissions lies within the specialized bay where intricate work is performed, ensuring the proper functioning of one of a vehicle's most vital and expensive systems.
As a specialized "Auto Repair Station" in transmissions, Ace Transmissions offers a comprehensive suite of services dedicated to the vehicle's drivetrain. Their offerings are far more detailed than a general repair shop, covering all aspects of transmission care:
- Transmission Diagnostics: This is a crucial starting point. Ace Transmissions utilizes advanced diagnostic tools and techniques to accurately identify the source of transmission problems, whether it's an electronic issue, hydraulic fault, or mechanical wear. This often involves road tests, computer scans, and fluid analysis.
- Automatic Transmission Repair: This covers a wide range of issues common in automatic transmissions, including shifting problems, slipping, delayed engagement, or unusual noises. Repairs can range from sensor replacements to valve body repairs.
- Manual Transmission Repair: For vehicles with manual transmissions, services include addressing issues with gears, synchronizers, bearings, and shafts, ensuring smooth shifting and proper engagement.
- Clutch Repair and Replacement: A fundamental service for manual transmission vehicles, addressing slipping clutches, hard pedal feel, or engagement issues, including replacement of clutch components (pressure plate, disc, throw-out bearing).
- Transmission Rebuilds: A core service for many specialized transmission shops. Instead of replacing the entire unit with a new or remanufactured one, technicians meticulously disassemble, inspect, clean, and replace worn or damaged internal components of the existing transmission, effectively restoring it to factory specifications. This can often be a cost-effective solution compared to full replacement.
- Transmission Replacements: When a rebuild is not feasible or desired, Ace Transmissions can facilitate the installation of new or remanufactured transmission units.
- Transmission Fluid Flush and Filter Replacement: Essential preventative maintenance to prolong the life of the transmission by removing old fluid and contaminants and replacing the filter.
- Drivetrain Component Repair: Beyond the transmission itself, they often service other related drivetrain components such as:
- Transfer Case Repair: For 4x4 and AWD vehicles, managing power distribution to all wheels.
- Differential Repair: Addressing issues in front or rear differentials that distribute power to the wheels.
- CV Axle and Drive Shaft Repair/Replacement: Ensuring proper power transfer from the transmission to the wheels.
- Performance Transmission Builds: For enthusiasts or specialized vehicles, some Ace Transmissions locations may offer custom performance transmission builds, designed to handle increased power output or specific driving conditions.
This deep specialization allows Ace Transmissions to handle the most complex and nuanced transmission issues with a level of expertise often not found in general auto repair facilities.
The defining features of Ace Transmissions stem from its specialized focus and commitment to quality:
- Specialized Expertise: This is their most significant feature. Their technicians possess an in-depth, focused knowledge of transmission systems, allowing for more accurate diagnostics and effective repairs compared to general mechanics. This expertise is crucial for handling the complex internal mechanisms of transmissions.
- Advanced Diagnostic Equipment: Given the sophisticated nature of modern transmissions, Ace Transmissions invests in specialized diagnostic tools that can communicate with vehicle computer systems, identify electronic faults, and monitor transmission performance in real-time.
- Focus on Rebuilds: The ability to perform high-quality transmission rebuilds is a key differentiator. This often provides a more economical solution for customers than a full unit replacement while ensuring the transmission functions like new.
- Quality Parts and Warranty: They typically commit to using quality, often OEM-grade, replacement parts and offer warranties on their repairs and rebuilds. This provides customers with peace of mind regarding the longevity and reliability of the work performed. Warranties for transmission work are often more extensive than for other auto repairs due to the cost and complexity involved.
- Customer Education: Due to the complexity and cost associated with transmission issues, reputable transmission shops like Ace Transmissions often prioritize educating the customer, explaining the problem, the repair process, and the associated costs clearly and transparently.
- Problem Solving: They are typically the go-to solution for persistent transmission problems that general mechanics may struggle to diagnose or repair effectively.
While direct, real-time promotional details for a generic "Ace Transmissions" are not extensively available online, specialized "Auto Repair Stations" like this often engage in promotions tailored to their specific services. Common promotional strategies that Ace Transmissions might employ include:
- Free Diagnostic Checks: Offering a free initial diagnostic check or road test for transmission issues is a common and highly beneficial promotion. This helps customers understand the problem without an upfront commitment, crucial for costly repairs like transmissions.
- Discounts on Specific Services: Promotions might include a percentage off (e.g., 10% off) a major transmission repair or a fixed discount (e.g., "$150 off a complete transmission rebuild").
- Free Towing with Major Repair: Given that a non-functional transmission often means the vehicle cannot be driven, some shops might offer free towing service if the customer commits to a major repair or rebuild at their facility.
- Extended Warranty Offers: Special promotions might include an extension of their standard warranty on transmission rebuilds or replacements, providing extra assurance.
- Financing Options: For significant expenses like transmission work, Ace Transmissions may offer flexible financing options (e.g., "no interest if paid in 6 months") to make repairs more manageable for customers.
- Fluid Flush Specials: Periodic discounts on transmission fluid flushes and filter replacements, encouraging preventative maintenance.
- Online Coupons: Promotions are often made available through their websites or local online directories, allowing easy access for potential customers.
Customers are highly encouraged to contact their local Ace Transmissions location directly or visit their website to inquire about current promotions, get a detailed diagnostic estimate, and discuss their transmission service needs. The investment in specialized services at Ace Transmissions is often seen as a wise decision, potentially saving vehicle owners from more significant expenses and ensuring the long-term health of their vehicle's powertrain.
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Ace Transmissions Customer Reviews
I just pulled in for a transmission fluid check with no appointment. My transmission fluid top was hard to get open and three worker stopped what they were doing to assist me. Ended up that my fluid was perfect and they were super kind about it all. Great experience and service.
May 15, 2025 · Monique Walton
John and Erik were great!! While the transmission for my 2018 Nissan Armada itself was crazy expensive they found me the best warranty and were able to repair my car quickly. I would highly recommend them!!
Apr 05, 2025 · Jodi Brunson
**Google Review** ⭐☆☆☆☆ I brought my car to Ace Transmission on September 19 for a suspected speed sensor issue. Initially, my wife was quoted $400-$500, but the estimate quickly jumped to over $900. Despite assurances that the repair would fix the problem, the check engine light came back on after the first longer drive. When we returned the car on October 8, we were told the issue was actually the transmission. The initial repair had been unnecessary. We were quoted $2,500-$4,200 for a rebuild and paid $925 for an inspection to determine the exact issue. A week later, we received a final quote of $5,319—far exceeding the original range. We were only then informed that earlier estimates didn’t include labor for removing and reinstalling the transmission, which would have affected our decision to proceed. Throughout the process, communication was poor. Time estimates were repeatedly missed, requiring constant follow-ups, and we weren’t told about additional fees, like a 3% charge for credit card payments, until we arrived to pay. The most concerning part was the unprofessional behavior of John, the manager. During discussions, he made inappropriate comments such as, “Your wife was out of line,” and, “You should have just come in here alone so we could discuss this man to man.” After payment, he whispered to me, “Call me on Monday, and we can try to make a deal,” deliberately hiding this from my wife. He initially offered $250 to resolve the situation but later revoked the offer, claiming I “missed my chance” by not coming in sooner. I feel misled and disrespected by Ace Transmission. Their lack of transparency and professionalism made what was already a stressful situation much worse. I cannot recommend this shop to anyone seeking honest, reliable service.
Dec 19, 2024 · Ryan Roff
If you ever buy a car from Carvana and the Transmission goes out or shifts funny, please go to Ace Transmissions. Eric and John both worked hard on finding my 2017 Chevy Trucks Transmission. As soon as I walked in, they were very knowledgeable and educated me on why the Trucks Transmission fails. They said they have work SilverRock/Carvana many times, they handled all of it for me. They even worked with me on picking up the truck after they closed. Thank you, guys for taking care of me!
Mar 19, 2025 · curtis trin
The dealership is a lot cheaper than these guys, plus they warranty parts and labor. Unlike this company they charge you for whatever they can think of. I went to the dealership got a brand new transmission for 5500. These guys wanted more than that.
Nov 30, 2024 · The Cleaner
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