AAA Tire & Auto Service - King of Prussia

Welcome, residents of King of Prussia and the surrounding areas, to our spotlight on AAA Tire & Auto Service, located at 197 E Dekalb Pike Suite 350. As a part of the well-known American Automobile Association, this King of Prussia location falls under our Auto Repair Stations platform, offering a variety of automotive services and potentially providing related goods, such as tires and auto parts, to its members and the general public.

For automotive service needs in the King of Prussia area, AAA Tire & Auto Service can be contacted at (610) 337-6800 or via their mobile number +1 610-337-6800. This direct contact allows local users to schedule appointments for various automotive services, inquire about tire availability and pricing, and potentially learn more about their offerings.

Understanding the environment and customer experience at an auto service center is crucial for local users. The provided reviews for AAA Tire & Auto Service in King of Prussia offer a mixed perspective. One detailed review highlights a negative experience centered around the renewal of a AAA membership and fingerprinting services. While the primary purpose of the visit was not auto-related, the reviewer encountered persistent upselling attempts and a lack of sensitivity regarding a recent personal loss. This experience suggests that while the facility might offer various services, the customer service approach in certain non-automotive interactions could be perceived as overly pushy and insensitive. The reviewer explicitly stated their intention not to return for any services and to potentially cancel their AAA membership due to this negative encounter.

In contrast, the name "AAA Tire & Auto Service" implies a facility equipped to handle a range of automotive needs. Another review, however, details a negative experience specifically related to auto service. This customer came in for a simple tire rotation and oil change but reported a prolonged service time of approximately 2.5 hours. During this time, the staff allegedly inspected various other components of the vehicle (filters, brakes, fluids) without prior authorization or clear necessity for the requested services. Subsequently, the customer was given a quote for new brakes, deemed necessary to pass inspection, at what they considered a "ridiculous price," which they declined. Upon leaving, the customer discovered that the tire rotation, one of the two services they initially requested, had not been performed. This necessitated a return visit on a different day to have the tires rotated. Seeking a second opinion, the customer had their vehicle inspected at another auto service provider (Pep Boys) and it passed without any issues. This review paints a concerning picture of potentially unnecessary upselling and a failure to even complete the initially requested service, leading the customer to label the experience as a "scam" and a waste of time, strongly advising others to avoid this location.

Based on the name and the context of being an "Auto Repair Station," the services that AAA Tire & Auto Service - King of Prussia likely offers include:

• Tire Services: Including tire sales, installation, balancing, rotation, and potentially repair.
• Oil Changes: A standard routine maintenance service.
• Brake Service: Offering inspection, repair, and replacement of brake components.
• Vehicle Inspections: Performing state-mandated or general vehicle safety and emissions inspections.
• Other Routine Maintenance: Such as fluid checks and top-offs, filter replacements, etc. (implied by the mention of checking filters and fluids).

As part of the AAA organization, they might also offer additional benefits or discounts on automotive services for AAA members, although this is not explicitly detailed in the provided reviews in a positive light regarding service discounts.

The features of AAA Tire & Auto Service - King of Prussia, based on the limited and largely negative customer feedback, are difficult to ascertain positively. Potential features that are commonly associated with AAA service centers might include:

• Association with a Reputable Organization: AAA is a well-known and established auto club.
• Potential Discounts for AAA Members: Although one review highlighted a discount on a non-automotive service (fingerprinting), the auto service experience did not reflect savings.
• Comprehensive Range of Automotive Services: As suggested by their name and category.

However, the negative reviews raise serious concerns about the actual execution and customer experience of these potential features.

Regarding promotional information, the provided text does not explicitly mention any current discounts or special offers on automotive services. The one instance of a discount being mentioned was for a non-automotive service (fingerprinting) tied to AAA membership. Given the negative feedback on the auto service experience, it is unclear if any advertised promotions would translate into a positive customer outcome. Local users are advised to inquire specifically about pricing and any potential discounts when contacting AAA Tire & Auto Service in King of Prussia and to be cautious based on the experiences shared in the reviews.

In conclusion, while AAA Tire & Auto Service - King of Prussia is listed on our Auto Repair Stations platform and is associated with a well-known organization, the available customer reviews present significant concerns regarding their service practices. One review details aggressive upselling and a failure to complete a requested service, while another highlights insensitive and pushy behavior during a non-automotive interaction. Local users considering this facility for their automotive needs should be aware of this feedback and may want to seek additional opinions or exercise caution when engaging with this service center. The promise of comprehensive services and potential AAA member benefits needs to be weighed against the reported negative customer experiences.