A & Jay Automotive

Welcome to A & Jay Automotive, located at 20101 Northline Rd, Taylor, MI 48180, USA. As a participant within the Auto Repair Stations category, which includes businesses providing goods for sale related to vehicle maintenance and repair, A & Jay Automotive serves as a local source for a variety of auto parts and supplies. While they may not offer direct repair services in the traditional sense of a mechanic shop, they provide the essential components that enable vehicle owners and mechanics to perform repairs and maintenance.

Information regarding the specific environment of the A & Jay Automotive store in Taylor is not detailed online. However, typical auto parts stores are organized to allow customers to easily browse and locate the parts they need. This usually involves well-stocked shelves categorized by vehicle system (e.g., brakes, engine, electrical), along with counters where customers can inquire about specific parts, place orders, and make purchases. Given the positive review mentioning "parts availability," it suggests that A & Jay Automotive likely maintains a significant inventory to cater to a range of vehicle makes and models. The mention of "several locations downriver" implies a local chain with a broader presence in the region.

As an auto parts store within the Auto Repair Stations category, A & Jay Automotive's primary service is the sale of automotive parts and related supplies. Their offerings likely encompass a wide range of products to support vehicle maintenance, repair, and customization. These services and offerings may include:

• Extensive Inventory of Auto Parts: A & Jay Automotive likely stocks a comprehensive selection of replacement parts for various vehicle systems, including but not limited to:
  • Engine components (e.g., filters, belts, hoses, spark plugs)
  • Brake system parts (e.g., pads, rotors, calipers)
  • Suspension and steering components (e.g., shocks, struts, tie rods)
  • Electrical parts (e.g., batteries, alternators, starters, lights)
  • Cooling system components (e.g., radiators, water pumps, thermostats)
  • Transmission parts (e.g., filters, fluids)
• Automotive Accessories: In addition to replacement parts, they may also offer a variety of accessories to enhance vehicle appearance, comfort, and functionality, such as floor mats, seat covers, car care products, and performance upgrades.
• Tools and Equipment: To support DIY repairs and professional mechanics, A & Jay Automotive might carry a selection of hand tools, power tools, and diagnostic equipment.
• Oils, Fluids, and Chemicals: Essential for vehicle maintenance, they likely stock a range of motor oils, transmission fluids, coolants, brake fluids, and various automotive chemicals and additives.
• Parts Sourcing: For parts not readily available in-store, A & Jay Automotive may offer services to source and order specific components for their customers. The positive review regarding "parts availability" suggests they are effective in this area, particularly for commercial accounts.
• Commercial Account Services: One of the customer reviews specifically highlights the benefits for commercial accounts, suggesting that A & Jay Automotive offers competitive pricing and reliable parts availability for businesses with fleets or regular automotive needs. This may include dedicated support, bulk ordering options, and potentially credit terms.
• Local Presence: With "several locations downriver," A & Jay Automotive offers the advantage of a local supplier with multiple points of access for businesses and individuals in the region.

The features that appear to distinguish A & Jay Automotive, particularly for commercial customers, are their competitive pricing and strong parts availability. The positive review explicitly recommends them over "big box stores" for these reasons. This suggests that A & Jay Automotive may have established strong relationships with suppliers and possesses a deep understanding of the parts needs of their commercial clientele. Their multiple locations also provide an advantage in terms of accessibility and potentially faster service within the "downriver" area.

However, one customer review describes a negative experience involving a perceived lack of helpfulness and abruptness when seeking assistance for a vehicle breakdown on a Sunday. This review mentions being hung up on mid-sentence after inquiring about towing and potential work. This feedback raises concerns about customer service responsiveness, particularly outside of standard business hours or when dealing with urgent situations. It's important to note that this is a single negative anecdote and may not reflect the overall customer service experience.

Currently, no specific promotional information is available for A & Jay Automotive based on the provided data. However, auto parts stores often employ various strategies to attract customers, such as:

• Discounts on Specific Parts: Offering reduced prices on certain high-demand or seasonal items.
• Bundle Deals: Providing discounts when purchasing related parts together (e.g., brake pads and rotors).
• Loyalty Programs: Rewarding repeat customers with special discounts or offers.
• Commercial Account Pricing: As suggested by a review, they likely offer special pricing and terms for businesses with commercial accounts.
• Seasonal Sales Events: Holding sales events during holidays or specific times of the year.
• Online Promotions: If they have an online presence, they might offer exclusive deals for online purchases or in-store pickup.

To inquire about any current promotions or special offers, especially for commercial accounts, it is recommended to contact A & Jay Automotive directly at (313) 255-1122 or +1 313-255-1122. Businesses interested in establishing a commercial account should also reach out to discuss specific pricing and service arrangements.

In conclusion, A & Jay Automotive, located in Taylor, MI, serves as a local auto parts supplier within the Auto Repair Stations category. While one customer reported a negative service interaction, another review specifically recommends them for commercial accounts due to their competitive pricing and strong parts availability, particularly in comparison to larger chain stores and across their "downriver" locations. For local users, especially businesses with automotive needs, A & Jay Automotive presents a potential advantage in terms of pricing and parts sourcing. It is advisable to contact them directly to inquire about their inventory, commercial account benefits, and any current promotions to determine if they meet your specific requirements.