A. German Auto Services - Pasadena

I stumbled upon Victor's shop since he had helped out on my mom's car. I have a 2020 BMW M550i with a CEL, and silly old me took it to the stealership at Monrovia where they quoted me over 5K to fix (they didnt even know the problem??) I took it to Victor, and although it took awhile (2~3 weeks i forgot) he kept me updated, and fixed the issue at less than half of the cost quoted. Ever since then my car was running without issue! Im writing this review today to give credit where its due! 6 months later taking my car to the stealership for my prepaid plan they told me I had a leaking coolant signs. They again quoted me a ridiculous amount such as 1K, stating they dont know what it is but thats what itll cost to fix it. I took it to Victor in the morning - he calls me at the end of the day to pick up the vehicle. Turns out one there was a small leak on one of the hoses. He didn't even charge me a dime for the hose, which was such noble act on his part! This is the reason im going to keep taking my car to Victor and his crew - its hard to find honest mechanics nowadays, but i can assue you Victor is one of them! Thanks again Victor!!!

Jan 14, 2025 · iiAchilles

Had a bad experience today. I dropped off my Eurovan this morning at 8:30 so he could do a diagnostic on the Check Engine light and do an oil change. He never called me with an update (I had to call him). I returned at 4:30 and he had excuses about why he was not able to check the car. He blamed someone else who was supposed to come by with the tool to do the diagnostic. He didn't even do the oil change. Terrible customer service. And he didn't even seem sorry about it. A wasted day. I mean, if you can't even trust a mechanic to do an oil change, right?

Jul 30, 2024 · Patrick Moser

Took my vehicle in to diagnose a mystery sound coming from my tire. Victor and his team found the problem in minutes and did not charge me a cent. Yes, the wait could be a bit longer but after sitting around the shop for 30 minutes, I can see the team just want to do the best work possible for every customer before attending to the next. Junior was patient, humble and knowledgeable when providing me with over 6 different quotes for different services. Overall a fantastic mechanic shop with amazing people.

Jul 08, 2023 · Rocky Road

Victor and Sergio are professional and very knowledgeable when it comes to All German cars.. I travel way across town to get my car service by their establishment; Because they do amazing work and there prices are very reasonable compare to a lot of the other German mechanic places around town.. If you need a mechanic that takes pride and their work an isn't in the business of gauging you and that is fair I will recommend German Auto. ...

Sep 26, 2022 · Godiva

Hands down the best Mercedes service shop I've ever used. They are very knowledgeable and have reasonable prices. They explained everything to me and let me monitor every thing they did on my car. I'll definitely use them as the only service place for my mercedes.

Nov 25, 2024 · Mood Sam