21st Century Restoration and Sales Inc.

Located at 1756 PA-739, Dingmans Ferry, PA 18328, USA, 21st Century Restoration and Sales Inc. operates as a multifaceted Auto Repair Station that specializes in auto body work, collision repair, and vehicle restoration, alongside vehicle sales. For residents in Dingmans Ferry and the surrounding Pennsylvania communities, this establishment offers a range of services designed to address both minor cosmetic damage and extensive structural repairs, as well as breathe new life into older vehicles.

The environment at 21st Century Restoration and Sales Inc. would typically be set up to handle various stages of vehicle bodywork and restoration. This includes dedicated areas for dismantling, bodywork (dent repair, panel replacement), painting (with a paint booth for high-quality finishes), and reassembly. Given their focus on "Restoration," they likely possess specialized tools for frame straightening, custom fabrication, and meticulous detailing. A sales aspect suggests that they also maintain a lot or showroom for vehicles they are selling. While one review points to a concerning situation where a car was "sitting outside uncovered in the weather," ideally, a restoration and body shop would provide secure and protected indoor storage for vehicles, especially those undergoing extensive or sensitive repairs. The overall setting would aim to be professional and capable of managing complex projects that demand precision and attention to detail. The location on PA-739 provides accessibility for vehicles being brought in for service.

21st Century Restoration and Sales Inc. offers a diverse range of services, catering primarily to the aesthetic and structural integrity of vehicles following damage or for enhancement. Their services as an Auto Repair Station include: collision repair, ranging from minor fender benders to major accidents, encompassing body panel replacement, frame straightening, and suspension alignment after impact; auto body repair for dents, scratches, and rust removal; professional paint services, including color matching, custom paint jobs, and clear coat application to restore or enhance a vehicle's finish; and vehicle restoration, which can involve bringing older or classic cars back to their original glory or customizing them. Given the "Sales Inc." in their name, they also engage in vehicle sales, likely of repaired or restored cars. Their work appears to cover a broad spectrum of vehicle types, from everyday SUVs to more specific restoration projects. The emphasis on quality paintwork ("The paint is perfect") from one positive review highlights their capabilities in this area.

The features of 21st Century Restoration and Sales Inc. are characterized by a stark contrast in customer experiences, as highlighted by the provided reviews. On one hand, a positive review emphasizes "very pleasant" experience, "professional" conduct, and "highest quality" work, with the vehicle looking "better" than ever and the "paint is perfect." This suggests that, at its best, the shop is capable of delivering excellent craftsmanship and satisfactory results, leading to a willingness to "send my friends there" and use them for "any future work." This implies strong technical skills in auto body repair and painting, and a dedication to achieving high-quality finishes. However, a highly critical review presents a dramatically different picture, citing severe issues with communication, delays, and perceived dishonesty. The customer reports a vehicle being unrepaired for seven months after a collision, despite assurances, and claims that the "gentleman who runs the company (who I shall Pinocchio) was ever so polite and soft spoken did nothing but LIE about everything that came from his mouth." This review explicitly details instances of unreturned phone calls, false information about parts availability, and the vehicle being left "uncovered in the weather" leading to further damage. This significant negative feedback points to potential critical deficiencies in project management, customer service, and transparency. While some customers might receive "highest quality" work, the long delay and alleged miscommunication experienced by another customer are serious concerns that prospective clients should be aware of. The dichotomy in reviews suggests that customer experience can vary widely depending on the specific project and communication processes.

Regarding promotional information, specific current promotions or discount codes for 21st Century Restoration and Sales Inc. are not available through the provided information. Businesses of this nature, especially those involved in collision repair, often work directly with insurance companies, which can effectively streamline the payment process for customers without needing explicit discounts. For restoration services, the quality of previous work often serves as the best advertisement. They might promote their vehicle sales inventory through various online platforms or on-site displays. To inquire about their services, pricing, or to get an estimate for collision repair or restoration projects, prospective customers should contact them directly at (570) 828-2100 or on their mobile at +1 570-828-2100. Given the conflicting reviews, it would be prudent for potential clients, especially those with complex or time-sensitive repairs, to establish clear communication protocols, get detailed written estimates, and inquire about estimated timelines and vehicle storage policies upfront to manage expectations effectively.

In conclusion, 21st Century Restoration and Sales Inc. in Dingmans Ferry, PA, functions as an Auto Repair Station specializing in auto body, collision, and restoration work, alongside vehicle sales. While capable of delivering "highest quality" work and "perfect" paint finishes, as attested by some satisfied customers, a significant contrasting experience highlights serious concerns regarding communication, project delays, and perceived honesty. For those considering their services, particularly for extensive repairs or restorations, it is highly advisable to prioritize clear and continuous communication, and to ensure all terms and expectations are explicitly agreed upon before commencing work.