Wheels
Wheels
- +1 203-794-1058
- www.wheelsofct.com
- 29 Tamarack Ave, Danbury, CT 06810, USA
Operating Hours
Business hours are not available at the moment
Nearby Gas StationsConnecticutFairfield CountyDanburyTamarack Avenue
Fairfield County . Connecticut
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- Intro
- Photos
- Location
- Reviews
Wheels Introduce
Wheels is a gas station and convenience store located at 29 Tamarack Ave, Danbury, CT 06810, USA. You can contact them at (203) 794-1058 or +1 203-794-1058.
As a "Nearby Gas Stations" platform entry, Wheels provides fuel and a selection of convenience store items. Customer reviews indicate a mix of positive and negative experiences, primarily focusing on customer service and the store's rewards program.
The store offers a good selection of items and has introduced self-checkout lanes, which many customers appreciate as a way to avoid interactions with staff deemed rude. However, self-checkout does not accept EBT cards, which creates an inconvenience for some customers.
Customers have raised concerns about the handling of "free" items, noting that they are still required to pay taxes and bottle deposits, which they feel negates the "free" aspect. Additionally, there are complaints about the rewards program. The "free points" system and especially the "promotional credits" with expiration dates are viewed as problematic. Customers report being pressured to use their entire credit balance in a single purchase to avoid losing points, and they find the system confusing and inconvenient.
Furthermore, several customers have reported negative interactions with specific employees. One employee, Michelle, is described as having a "terribly rude attitude." Another incident involved an employee, Markingson, who reportedly made customers wait in line while addressing a coffee order error, demonstrating a lack of efficiency and consideration for customer wait times.
In summary, while Wheels offers a decent selection of items and self-checkout, potential customers should be aware of the reported issues with customer service, the rewards program, and the handling of "free" items. These factors may impact the overall customer experience.
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Customer Reviews
Good selection of items and glad they now offer self checkouts so you no longer need to deal with rude employees. Though you cannot use an Ebt card at these self checkouts which makes using them inconvenient for customers like myself! I also don’t like that they offer items like free drinks and such, but still force you to pay the tax and bottle deposit on such items?! Doesn’t exactly make that a “free item” now does it! (This last reason is why I no longer use my card and have been avoiding going to the location unless I REALLY NEED to) The “free points” they offer is HORRIBLE! I signed up for their card and after making my purchase had received a pretty decent amount of points! A few days later I noticed I had gotten a “promotional credit” of an additional $3.00…….. THAT HAD AN EXPIRATION DATE! In order to make use of the “promotional credit” I was forced to use my ENTIRE CREDIT BALANCE on a SINGLE purchase! The cashier INSISTED if I did not use ALL of my points before the expiration of this $3.00 credit, it would be deducted from whatever remaining points I had left on my card!?! So much for trying to save up on points to use them when im in a pinch! Absolutely ridiculous if you ask me!! I think any promotional points that are added to the card should either be SEPARATE POINTS, or asked if you want to redeem the PROMOTION FIRST!! The promotional credit should be the FIRST points to be used when making your purchase, NOT still be deducted as long as you have credits remaining!!
Feb 13, 2025 · Kelly Siksay
Michelle has a TERRIBLY rude attitude towards everyone and everything. Won’t be going back just because of her. Markingson another employee forced customers to wait in line while someone makes the coffee they forgot to add to their transaction. Assuring customers they just have to be patient for 5 whole minutes while this guy takes his time.
Jul 23, 2024 · Ally Katt
Great service but I am disappointed in the design of the station. The space is VERY narrow. I scratched my car on the gray barricade. It was clear that plenty other cars have scratched the barricade as well. Would love if they solved this. Apparently many cars have been damaged coming through this location. Not the type of experience I’m looking for when I want to fill up my tank.
Dec 15, 2017 · Jennifer Hoanzl
Visits are inconsistent here unfortunately. Seems to often be understaffed and a lot of counting down the registers, which means each employee needs to count down a register at that exact moment. I am sure this is some type of corporate policy beyond my knowledge of convenience stores but it can often lead to wait times of over 10 minutes. Also, I suppose it could just be coincidence that this happens whenever I stop in there...who knows!?
Jul 23, 2021 · Adam Spink
Never thought I'd have a favorite gas station/convenience store. 😂 Now I do! Inexpensive gas, clean bathrooms, great selection of snacks, treats & drinks. I drive out of my way to go here.👍
Jun 02, 2024 · Ali
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