Stewart's Shops

For many of us living in or navigating the vibrant city of Troy, New York, finding a convenient and reliable spot for our daily needs is part of our routine. Stewart's Shops, a familiar name across the region, offers various locations, including the one at 9 112th Street. As a well-known, family and employee-owned company, Stewart's aims to provide a comprehensive range of products and services, from fuel for your vehicle to their iconic ice cream and fresh coffee, all designed to make your day a little easier.

This particular Stewart's Shops location in Troy is intended to be a convenient stop for residents and those passing through. Like other Stewart's stores, it typically offers a selection of gas, a convenience store with a variety of snacks and beverages, and their popular food-to-go options. The goal is to provide an accessible and efficient experience for quick errands, whether you’re commuting, heading out for a leisurely drive, or just picking up household essentials.

Stewart's Shops has built its brand on a foundation of local charm and convenience. While they generally strive to offer a welcoming environment and quality products, understanding the specific experiences at individual locations can help you prepare for your visit. It's always beneficial for local users to have a clear picture of what a particular establishment offers, along with insights from fellow community members.

Stewart's Shops is strategically located at 9 112th St, Troy, NY 12182, USA. This address places it within a well-established area of Troy, making it a highly accessible point for local residents, commuters, and those traveling through the city. 112th Street serves as an important local artery, connecting various neighborhoods and providing convenient access to other parts of Troy and beyond.

The accessibility of this location is a key factor in its suitability for daily use. Gas stations are typically designed for straightforward entry and exit, allowing vehicles of various sizes to pull in and out with relative ease. This design helps manage traffic flow, even during peak hours, ensuring that a quick stop doesn't become a prolonged inconvenience. For those unfamiliar with the area, simply inputting the address into a GPS will lead you directly to the well-marked premises.

Its position within a residential and commercial mix means it's integrated into the daily routines of many New Yorkers in the Troy area. Whether you're making a quick stop on your way to work, running errands in the neighborhood, or just need to refuel, the 9 112th Street location offers a practical and convenient option for essential services.

Stewart's Shops at 9 112th St, Troy, generally offers a range of services typical of a Stewart's convenience store and gas station, designed to meet various daily needs:

• Gas & Fuel: Provides various grades of gasoline for vehicle fueling. Stewart's is known for offering reliable fuel options for daily commuters and travelers.

• Convenience Store: A full-service convenience store stocking a wide assortment of everyday essentials. This includes packaged snacks, candy, a variety of beverages (soda, bottled water, juices), and other grab-and-go items.

• Coffee & Hot Beverages: Stewart's is well-regarded for its fresh-brewed coffee, offering different roasts and the ability for customers to customize their drinks with fresh half-and-half and various creamers. Hot chocolate and tea are also typically available.

• Stewart's Ice Cream: Features their famous, locally made ice cream, sherbet, and frozen yogurt. These are available in both prepackaged half gallons and pints, as well as potentially at an ice cream counter for scoops, sundaes, and milkshakes.

• Fast Food / Food To Go: A selection of freshly prepared hot and cold food items for quick meals. This often includes hot breakfast sandwiches, pastries, bagels, deli sandwiches, salads, and sometimes hot lunch/dinner options like hot dogs, pizza slices, or other prepared foods.

• ATM: For convenient cash withdrawals.

• EBT: Many Stewart's locations accept EBT payments for eligible purchases, enhancing accessibility for a broad range of customers.

• Free Air: All Stewart's Shops locations typically offer free air for tires, a valuable complimentary service for maintaining vehicle safety and fuel efficiency.

It's important for potential customers to consider the specific experiences shared in customer reviews, which highlight significant concerns regarding customer service and issues with gas pump functionality and refunds. These suggest that while the range of services is typical, the execution of some services, particularly regarding the gas pumps and staff interaction, might vary and require careful attention during a visit.

Stewart's Shops at 9 112th St in Troy typically aims to offer a range of features that align with the brand's reputation, though customer experiences at this specific location have presented some significant challenges:

• Extensive Product Variety: Like most Stewart's locations, this shop generally stocks a wide array of convenience items, including snacks, beverages, and their popular dairy products, offering a quick stop for various needs.

• Stewart's Ice Cream: The availability of Stewart's signature, locally made ice cream remains a consistent highlight for the brand, offering a well-loved treat for customers.

• Free Air for Tires: This complimentary service is a valuable feature, allowing drivers to easily maintain proper tire pressure, which contributes to both safety and fuel economy.

However, it is crucial to address the significant concerns raised in recent customer reviews, which highlight areas where the experience at this specific location may fall short of the typical Stewart's standard:

• Customer Service Issues: Reviews describe "extremely rude and disrespectful" staff at the counter and a manager who was "unconcerned and dismissive." This is a critical point of concern, as Stewart's typically prides itself on friendly service.

• Gas Pump & Refund Problems: One detailed review reported issues with gas not flowing after payment ("no gas"), leading to a "timed out" transaction and a lengthy, unresolved refund process. This suggests potential technical issues with the pumps and a lack of effective problem resolution by the management and staff. Accusations of "theft" and "swearing at customers" are very serious and demand attention.

• Inconsistent Store Openings: While not explicitly mentioned for this location, issues with adherence to stated hours (as seen in reviews for other locations) can occasionally impact customer convenience.

These severe negative reviews indicate that while the potential for typical Stewart's offerings is present, the actual customer experience at this specific 9 112th St location has been significantly marred by staffing and operational issues, particularly concerning gas pump transactions and customer complaint handling.

Stewart's Shops across their network, including the 9 112th St location in Troy, regularly feature various promotions and special offers designed to provide value to their customers. While specific deals rotate, here are the types of promotions you can typically expect:

• Seasonal Ice Cream Sales: Stewart's often runs promotions on their famous half gallons and pints of ice cream, especially during peak seasons or holidays. These sales are highly anticipated by locals.

• Coffee and Beverage Deals: You can frequently find special pricing or "2 for $X" deals on popular beverages like their Refreshers line, bottled water, sodas, and various coffee options (hot or iced).

• Food-to-Go Combos: Promotions often include special pricing on meal combinations, such as a breakfast sandwich and coffee, or discounts on specific prepared food items like pastries or deli sandwiches.

• Limited-Time Offerings: Stewart's frequently introduces limited-edition ice cream flavors, coffee blends, or seasonal food items that are available for a short period, creating excitement and encouraging visits.

• Fuel Savings: While less common for direct pump discounts, some Stewart's locations might participate in loyalty programs or payment methods that offer slight per-gallon savings, or they may simply maintain competitive pricing to attract customers.

For the most current promotions specific to the 9 112th Street store in Troy, it is always recommended to check the official Stewart's Shops website's "Happening Now Specials" section or look for prominent signage inside the store and at the pumps during your visit. Given the serious concerns raised in recent customer reviews about service and transaction issues, it would be prudent for customers to also verify any promotions directly with staff before a purchase, where possible.

For inquiries, feedback, or to learn more about the products and services available at the Stewart's Shops location at 9 112th Street in Troy, you can use the following contact details:

• Address: 9 112th St, Troy, NY 12182, USA

• Phone: (518) 237-9791

• Mobile Phone: +1 518-237-9791

These contact points provide a direct way to reach the store. For highly sensitive issues, such as those described in the negative customer reviews regarding staff conduct, theft allegations, and unresolved refunds, it is often advisable to also contact Stewart's Shops corporate customer relations through their official website or general customer service line (usually found on their corporate site), as they can initiate investigations and provide a more formal resolution process.

For the residents of Troy, particularly those in the vicinity of 9 112th Street, Stewart's Shops typically represents a highly convenient option for a range of daily needs. In its ideal state, this location offers a blend of essential services that local New Yorkers value: a reliable place to get gasoline, a quick stop for a variety of convenience store items, and access to Stewart's beloved coffee and famous local ice cream. The brand's commitment to offering free air for tires and generally clean facilities adds to its appeal as a practical stop.

However, it is critically important for locals to be aware of the serious concerns highlighted in recent customer reviews regarding this specific location. Reports of extremely rude staff, unconcerned management, and significant issues with gas pump transactions (including alleged non-refunded payments and accusations of theft) are deeply troubling and directly contradict the positive customer service experience Stewart's aims to deliver. These are not minor complaints but severe allegations that could impact trust and safety for patrons.

While the potential for a convenient and product-rich experience exists at this Stewart's, the recent feedback suggests a pressing need for the store to address these operational and customer service deficiencies. For locals considering this location, exercising caution, especially when dealing with gas pump transactions and staff interactions, would be prudent. While Stewart's as a brand is a valuable local resource, this specific location's suitability for locals is currently significantly impacted by the serious issues reported by customers, which we hope the store will promptly and effectively address.